Applebee’s

Great for late night eats and drinks. Bar is always busy but staff is nice. Everyone is friendly and welcoming. I travel for work and visit frequently. They’re very nice to people from out of town. I also enjoy the online order and pick up which makes it even easier to grab some grub when you’re in a hurry. Stop in and enjoy a drink at the bar though for a great way to relax.

This was the most regretful decision of my life! Ordered my entrée and adult beverage. Waited 10 – 15 minutes for my beverage as my server forgot about it. It was a warm beer and they blamed me for not being vocal in my assertion of my beverage. I saw it sitting waiting to be ran for atleast ten minutes. Didn’t even top off the beer. It’s warm and of poor quality. Demanded a full refund of entrée and beverage and they refused. Will be contacting corporate. Poor experience

After driving all day I was happy to NOT go anywhere for dinner so we walked over from the hotel. Food and drinks were average, service was personable and helpful, not a lot of healthy options, but there are a few salads and the Thai shrimp salad was very good. Drinks were a little weak, but sufficient for the evening.
Not a place for intimate conversation — lots of tired/​cranky kids and tired/​cranky parents

It’s been several months since I’ve been here because the service was so bad. I’m disappointed to report that its only gotten worse. Came in for my birthday, service was terribly slow, we asked to have the blasting music turned down, but that never happened, then when our food started trickling in, most of our orders were wrong. After waiting 15 more minutes for a birthday brownie we finally have to and left without ever getting it. Some birthday!!! What a shame, the food is good, but because of the service I will never be back.

TRAPPED IN NORTH PLATTE… we drive to South Dakota every year and North Platte has always been our last stop before we power in… we always have trouble finding any place to eat that’s decent… it was late and we surrendered to a National Chain… WHAT A MISTAKE!
we ordered some nachos for an appetizer, my wife got one of the Chicken salads, and I followed suit with a different salad combo deal… The nachos were basically a handful of cheap corn chips a tablespoon of tri tip and some toppings… It was nasty and 10.00 bucks … FOR REAL? our Salads were skimpy, and equally as nasty, nothing fresh at all. our server was a space cadet, almost robotic with her Corporate Sales speal, I asked about the beers that had and she was clueless… and THIS IS MY LAST ATTEMPT AT AN APPLEBEES… HORRIBLE and this location is even More Horrible than others In my Past…
This Experience has changed our thoughts on ever stopping in North Platte Né, AGAIN!

Recently went back and the service and food was much improved. Don’t know if they have had a change in management. Food was decent and the waitress was on top of it today.

Our server Cheryl was very friendly and kind. They’ve got lots of pics and decorations of local school’s sports teams and a homey vibe. We’re out of towners and enjoyed the people watching. Music wasn’t too loud, they’ve added some healthy food options! Yay Applebee’s!

Same as everyone else’s experience… came because we knew the food would be okay, waited so long for it we would’ve been happy eating anything. Anywhere. The crackers and such we have as car snacks looked like a viable alternative to dinner.
Waitress was friendly but made 3 separate trips to the table about drinks before even taking our order, refilled them twice… still no food. Asked us at one point if we’d gotten our salads yet – well no, because we hadn’t ordered any. I was amazed at how many times a person could stop by a table that hasn’t been served food to check on things… because okay without any food there is really nothing to check on! Uh yeah – still alive, still hungry…
Over an hour between sitting down and getting served food. Glad we don’t live here and don’t have to come back.

By far the worse food and service I have ever received at a apple bees. My steak caesar salad was doused in dressing and had four pieces of steak on it, and my friends chicken on his salad smelled so bad that he didn’t even eat his meal. So disappointed that we left the money on the counter and walked out. Sad.

Good service by our waitress but took a while it seemed to get food/​drinks. Typical Applebee’s experience. Nothing too exciting, and always disappointed they only have Pepsi products.

A rather large group of us stopped in here after leaving a nearby bar because of horrible service. We were seated quickly and kindly attended to by all staff. The drinks were good, and the food came out quickly and tasted great! Kudos to the staff at this Applebee’s for outstanding food AND service!

Worst service I’ve ever gotten at a restaurant. The entire staff (hostess, waitress, manager) seemed completely lost. A woman at the table next to us asked if it was happy hour. The waitress said she didn’t know so she asked a nearby hostess who didn’t know either.
We waited over 10 minutes for anyone to acknowledge us. No one actually approaches us; we had to flag down a hostess who was unable to get us waters but promised to go find our waitress. We waited another 5 minutes.
Once someone unenthusiastically helped us we ordered a bottle of wine. That didn’t arrive until our appetizer was long gone and we were almost through with out entrees (which took forever). We asked four people total about getting us our wine, all of whom responded, «I’ll check on it» hen disappeared.
The wings we ordered as an appetizer had the wrong sauce and the steak I ordered was supposed to have mushrooms but didn’t. Also, I requested it medium rare, and it came out well-​done and very dry.
I’m sure there are things I am forgetting, but it was one failure after another. I have never had such a dissatisfactory experience at any restaurant, and it put a sour taste in my mouth for applebees in general. Pretty sure it was my last applebees experience.
Unless you happen to have a $ 50 gift card, 3 hours to waste and the patience of a saint, don’t waste your time.

I ordered the shrimp scampi linguine and it was seriously good. There’s just the right amount of sauce, the ingredients tasted fresh and well seasoned.

Food was good, but our service was terrible! Waiter seemed clueless, spent more time sweeping the floor by our table and after what seemed like a half hour I had to ask him to check on our food. He brought two out of the four meals, swept some more and then got the other meals. Asked us if we wanted dessert before we were even done with our dinner and dropped the check off! Then to top it off he stood at the table while my husband figured out his tip! I wish I remembered his name because he sucked!

Kudos to Molly and Jasen for great service and hospitality! Molly was our server and totally focused on giving us a great dining experience. Service for lunch was fast.
Steak was very good, portabello ok.
Tomato soup quite good
Club sandwich very good
Would come back — thanks for the great lunch on our travels!

Five stars for the bartenders who helped me. One for the manager who is not managing the restaurant. One for he cook, only because the potato and broccoli was edible.
I’m on the road and checked into my hotel. Tired and hungry, I ordered curbside. The girl on the phone was very sweet and helpful. I arrived and when they gave me my to-​go container I thought I should check it. Glad I did. It contained no utensils, no butter, no sour cream. (with a baked potato and a steak mind you.)
I asked the bartender if I could get these items and she right way went back to get them.
It took a while… She returned with the butter, sour cream and handed me a rolled fork and knife. Told me to take and keep them being they had no to go utensils in the back. I asked for salt and pepper packets and they tried to give me the set of grinders off the bar.
I told them I didn’t want to do that and I would make up my potato before I left.
I should have checked my steak… It was well, well done. I ordered medium. I ate the middle four bites as the rest wasn’t chewable.
Disappointed, and still hungry! Potato and veggie wasn’t enough.
Management please; re-​train your cook and check inventory! Oh yeah, give your bartenders a raise for putting up with your bad management!

Reviewing based on service, as food is same regardless of franchise.
Appetizer came out AFTER the meal! Ridiculous. My order didn’t come out as I wanted. They couldn’t make a simple substitution. The manager came by later, said he would bring my missing vegetables, yet never did. Poor waiter too; he was slow and clueless.

I was incredibly disappointed in this experience. We had the worst service and wait time for our food in a long time. Being a former server of 7 years, it is obvious to me what Is going on and this was a mess. To order it took 15 minutes then she didn’t know what was on the French onion soup. She also was not willing to work with my vegetarian son, where in Aurora they are. She then forgot to out our order in and I over heard her say it to her manager when we asked where our food was at the 45 min mark of waiting. Then we got our food and she never came back until it was time to give the check AFTER we asked the manager for it who then went and started talking to her bartender. They Never tried to make things right and never showed they care. If you are thinking about going, DONT! Go to Starbucks across the street you will be so much better off.

Stopped here tonight on road trip from Chicago to Denver. It was packed with travelers taking refuge from the strong winds, rain and thunderstorm. Both my husband & I ordered the Cedar Plank Salmon, something new. Grilled to dark, just how I like it, and sitting on a bed of fresh spinach, peas, tiny diced cucumbers, sliced/​baked potatoes — so unusual — and very delicious!

Tonight we went to Applebee’s for dinner because it’s right next to our hotel. We were greeted right away and our waitress was nice. She was quick to get our drinks and order (which is great because we have a 2.5 year old).
I ordered a shrimp and chicken dinner. When my food came out it looked nothing like the picture in the menu (not nearly as pretty or appetizing). As I started to eat, I noticed a few of my shrimp looked grey in color and raw. I asked my husband who is really laid back and he confirmed they looked raw and said I should return it. I am almost nine months pregnant so raw/​grey shrimp is definitely not ok. I let our server know and she was very nice about it and asked if they could fix it or if I’d like something else. I told her I was ok, mainly because I was pretty grossed out and also because I didn’t want to wait for another meal to be cooked. The manager came over to apologize and also asked if I’d like something else to eat. I told him the same thing I told the server. The manager then told me he would take care of my food (kind of obvious right?)… Well the bill came and they had only taken $ 4 off my meal that I literally had a couple bites of… When I questioned it I was told my meal had been discounted… Seriously?
I have been in the restaurant business for 10 years and I cannot believe the way this was handled! Serving raw seafood to anyone is unacceptable none the less someone who is pregnant.
Btw, two other tables near us complained about service (and lack there of)…