Applebee’s

Haven’t had complaints on the food, but I’ve been here multiple times hoping it’s different but the service here is just bad. I’ve say with my gf waited 10 min to be greeted. Same thing with take out. I’m standing there servers walk by not even greeted then the phone rings and there order gets taken first before mine. This will be the last time I come here, why I dislike coming to chains. The girls and managers here just don’t care about service in my opinion, and I’m in the service industry. I’ll say there is a gentlemen that is a waiter there, he is great can’t remember his name. I want to like the place because it’s close, but I can’t.

Absolutely a terrible experience not once but twice. Tried to give the benifit of doubt but in the end the food quality, quantity and preparedness was gross on both visits. French onion soup had no broth nor many onions it did have bread and bread and more bread. Appetizers were over cooked to the point of being dried out, steak was of the lowest quality over done, chicken cooked to the point of being ineditible. Save you money and a lot of time in the bathroom. Sad but more and more restaurants are falling into the same behavior as Applebee’s cutting corners, quality and service while increasing cost to a point of insanity. Will never go there again or any other Applebee’s.

we ordered curbside take out. makes me remember why we don’t do chain restaurants. when ordering from the menu for that location on the computer was told by 2 different servers rice did not come with fajita.. it clearly says it does … had to wait to get manager to ok. picked it up… nonrice, sour cream, black beans, cheese… … but it did have guacamole. …seriously…. not going back… they obviously don’t care about the product they advertise and put out. shame.

Ok I am not a big fan of chain restaurants at all. But when a review is a four-​star review, regardless of being a chain restaurant, it gets it.
Jenna was our waitress. She was friendly and prompt. She immediately took our drink orders and brought them out immediately as well. It was service with a smile for sure. My fiancé doesn’t like too many civilians but he enjoyed the service here at Applebee’s.
Our party of four definitely enjoyed our meals. The fiancé ordered Clubhouse Grill and loved it. He states that it has been a while since he ordered a sandwich and had it come out just the way he liked it. My aunt & I both ordered the Napa Chicken & Portobellos dish and it was O-​M-​G. I loved the roasted potatoes and the chicken was cooked to perfection. My uncle ordered Zesty Roma Chicken & Shrimp and it came out sizzling hot, literally.
The service was excellent from the moment we walked in to the moment we left. Even the waitress who brought out the food was pleasant.
The only negative point is the music selection. It was just not pleasant at all.
We will definitely be returning here and getting some grub. You can never go wrong with a place that makes you feel like the service warranted a great tip. And that she got :)

I wish that the manager would not sit and stare at the customers — giving a feeling of being judged. Also when bored its not nice to hear about the staffs day or night before in a negative way.

Service was awful. It was ~2pm and the place was maybe ¼ full. At least 5 waitresses wandering around doing everything except coming to our table. The manager finally came over and took our order. The waitress eventually came with drink and the order, but no apology. Tipped accordingly.