McDonalds-North Reading

Wow what a great experience the cashier «Chris» was very polite he always had a smile on his face. He took my order like a pro. The food was good but I only got one pickle on my burger! This place has great potential. If you don’t mind slime in you’re burger I highly recommend this restaurant.

Been to hundreds of McDonalds across the country and nowhere else has managed to screw up every single order, no matter what it is. Drive 6 miles north to Andover, go ¹⁄₁₀ a mile to Wendy’s, go to a burrito place in Lawrence. Just avoid this McDonalds.

Excellent service and very polite staff. My order was messed up and fixed within seconds, the guy working at the front counter was very professional and caring. He offered to walk the food out to my table because my kids were running around the restaurant.
Definitely went above and beyond the usual McDonald’s experience

Had a horrible experience here last night and not the first time. 8:20 pm and not even busy inside or at the drive through. One person ahead of me at drive through #1 who ordered ice creams and I pulled into the drive through #2 where I was ignored even after I calling into the speaker and beeping. Then attendant went on to serve another car that pulled in 5 min after me in the drive up #1. So I drove up and waited to order at the window. No apology from the attendant… then instead of expediting my order (3 new chicken wraps and 1 fry) I waited so long after paying at the window… and being pushed to a parking spot… where they said they would walk the food right out. 15 min + total time from entering the parking lot is when I finally lost my patience. I actually had to go in and ask for a refund. Then the staff was apathetic and sarcastic. The manager was about 18 years old. No wonder it was an unorganized mess in there, with no structure. I live in town but will NEVER go back to this McDonalds and the owners should rethink the evening management and staff. Had a nice quick trip through the Wendy’s drive through across the street and they got my $ 20 order instead… so looks like Wendy’s from now on.

Good improvements.

It has a nice outdoor playground that my kids love.
Edit: they removed the playground a few years ago.