U-Haul Moving & Storage

This was my first experience renting a u-​haul. We needed to rent a van to move a bedroom set. I was pleasantly surprised at the affordability of it — 19.95 for the whole day, plus gas. No extra cost for mileage under 50 miles. We added on 10 bucks for insurance.
The van was okay, I don’t know what vans typically feel like but it was a little nervewracking driving it (visibility wasn’t great).
My only complaint really, is that it took over 20 minutes to obtain the van. There were no over customers there, but the guy was so slow! I sat in the car waiting while my husband went in and I thought there was some sort of problem.
When we finally got where we were going, we turned off the van and the radio didn’t turn off. I don’t know if this is typical with vans, but we didn’t want the battery to die. I called the guy to ask and he gruffly said «Did you open the door?!» No. The radio was on! Apparently that’s the trick.
Anyway, I guess you get what you pay for.