Maybe because there’s not too many toys r us left, this one always seems to be crowded. Lines move slow at the registers but the worst part is trying to find an associate to help you if you are looking for something in particular. Their stock is give or take, sometimes they might have what your looking for sometimes they won’t. The other thing I noticed was even though they have weekly sales, whatever your looking for is never on sale. Pricey items here. They do have a friendly customer service department.
Michelle B.
Évaluation du lieu : 5 Chicago, IL
This place is underrated. I’ve had nothing but great experiences with the staff every time I’ve been here over the last few years. The baby registry staff is particularly great. I wish I could remember the person helping us out with ours, but it was a year and a half ago. She’s still there, and still delightful.
Martin P.
Évaluation du lieu : 1 Forest Park, IL
This place is a mess I was looking for an avengers action figure at this store and couldn’t find a damn thing. The prices and figures were all either priced wrong or just in the wrong place. It looked like a bunch of fiver year olds slam danced all over the shelves of toys and threw stuff everywhere while high on crack.
Arlene G.
Évaluation du lieu : 3 Oak Park, IL
i needed help lookin for a baby registry item & couldn’t find a sales person anywhere! i eventually found the item on my own butt his place is not so neatly organized. i don’t go to this store often so i guess i don’t really care but i always appreciate a nice clean organized store.
Amanda W.
Évaluation du lieu : 2 Chicago, IL
This one in particular grinds my gears. We’ve been to this one 3 times and each time, I leave feeling let down, ripped off and considered returning my purchase. The location isn’t the most glamourous. I’m not expecting a heated car port with soothing valet service, but the parking lot looks like no mans land. Something out of an apocalypse movie. The moment I enter I always can catch a brief whiff of B.O. The first time I thought it was me. But nay. My hygiene routine is pretty much on its game(«game» hardy har har). The place seems messy and in need of better lighting. The Toys R Us section seems bigger and more organized. I’ve purchased items twice the three times we’ve been here. The no purchase visit, we were looking at car seats. I had read that Babies R Us will let you«test» the car seat models in your car before buying. After figuring out which ones we’d like to try, we waited for someone to help us, but no dice. I tried to approach sales staff but they always seemed to turn around at just the right moment. I approached customer service and asked for help. I was told someone would be back but nobody ever came. Screw it. We ended up going to Buy Buy Baby to test out seats and the lady there was very helpful. The sales and prices seem .‘eh. I know thats the deal with baby stuff and you’re probably better off via amazon. but sometimes you just want to grab something from a brick and mortar store. I dunno, its a baby/toy store. It isn’t some posh upscale golden rattle and diamond baby bootie boutique. I’ve just always had a sad trombone experience at this one.
Mia K.
Évaluation du lieu : 2 Chicago, IL
Babies r Us where do I start. It is one of the locations where they don’t care much for the babies. Multiple times they were out of diapers and I am pretty sure they were not there for some time. Trying to ask a question it’s just waste of time because you are better of going through every single aisle yourself. Some of the products are not there. The choices are really limited and the clothes selection is very poor. They would be better off just having the Toys r Us section.
Diane F.
Évaluation du lieu : 1 Riverside, IL
Holy Hell! This place is so understaffed and mismanaged it’s horrible! Also, so messy and dirty. Can’t even find a human there to help you. I pressed the button so I can get help in the baby department, for 15 minutes straight I heard the speaker saying«Customer needs help in the Baby Department». No one bothered to even turn off the repeated speaker message. After 15 minutes I walked out of the store. I could take my pants off and crap in the isle without any of the staff knowing.
Molly B.
Évaluation du lieu : 2 Forest Park, IL
I was talked into signing up for the rewards program, and thought that by purchasing presents here over the years I would eventually stockpile enough points to get something. I am now finding out, 4 years later, that you can’t stockpile points, they are dumped twice a year! Completely useless!
Carm B.
Évaluation du lieu : 4 Chicago, IL
Toys R Us to me is like a necessary evil. No one really wants to go there but sometimes you have to. This location has very nice and helpful employees. I have gotten some great deals on Clearance items at this location.
Maria G.
Évaluation du lieu : 4 Chicago, IL
There used to be a time when there were Toy’s R Us a plenty. Now, they are usually far and few between and tore up from floor up! Not so with this store. It is a combo Toy’s and Babies R Us. The clothing section isn’t big but they do have a large selection of stroller’s car seats and other gadgets for wee ones. What they do have is a large assortment of toys!!! Sometimes target just doesn’t cut it and this store has a lot to offer.