I purchased a tree 3 weeks ago and the tree died. The manager offered only 50% of the cost when I tried to return because they did not plant the tree. As a former landscaper they insulted me by telling me it was not planted correctly. I will never go back to this place again.
Brittany P.
Évaluation du lieu : 4 North Royalton, OH
I always love Maria Gardens. We make our stop every year to pick out our flowers! I just bought Foxgloves and Gerbera Daisies from them and they’re beautiful!
First L.
Évaluation du lieu : 3 Independence, OH
I purchased 20 trees(15 blue spruces and 5 fruit trees) from Maria Gardens in November 2013. The manager and sale representatives were very nice and helpful when I signed a contract for $$$ Unfortunately, 3 fruit trees died in winter, probably because the store buys it in south states, like Virginia and they are not well adapted for the Ohio winter. I contacted store and manager in person during 2(two) months asking for tree replacement. First when I called the sale representative suggested me to dig out and bring dead trees to the store. I mentioned that my $$$ contract includes both trees and labor coverage at least for one year. When I asked to talked to the manager he said that a gardener will come to me and check the trees. It was never done. Since manager stop returning my phone calls I came few times to the store, each time to find out that I cannot get tree replacement. First because all plum trees in stock in the store were not that good, almost dead, they did not survive winter as well, second and third time just to learn that they were ordered but not arrive and manager does not know when exactly when they will come. Each time I came to the store to talk about my problem of 3 dead trees still under the contract(that was 3 times once a week) I was sent to the same manager who became more and more hostile as if I am bothering him and I felt that he really hates me… I contacted BBB(Best Business Bureau), BBB expert finds my claim accurate and support it; and after 2 and half month of hassle 3 dead fruit trees were replaced just in one week. Thanks BBB!!! Now I have some issues with blue spruces. They were planted inside metal cage and plastic burlap, so tree roots have no place to grow and trees look sick with branches down… I contacted Maria Garden. I explain the urgency to check the trees because they could be saved at this time! The same manager gave me a hard time for writing this review and told me that the gardener will check trees in the next few weeks(gardener leaves just 10 min away from me). I told a manager that in the few weeks the trees will be dead… The Manager only expressed the hope that in the few weeks my contract will expired. Yes, he was that mean and simple. I think he should be aware that if the expert will find that trees were installed incorrectly from the beginning, MG will have to replace it for free even after the contract will end or refund money. Well, Maria Gardens has big plant selection. So, if you want to buy some one-season flowers — go for it. But stay away from expensive purchases like tree purchase. If something will happens to your tree, which is likely during winter, you will be put through the same hell I was put. These people will never change. How do they manage to stay in business for so long with such attitudes? i had to put 4 stars instead of 1 because it was not published otherwise online.
Mike T.
Évaluation du lieu : 4 Cleveland, OH
This is more of a tip rather than a review — go during the week, the weekends are insane. Good prices and friendly, helpful workers.
Gloria W.
Évaluation du lieu : 5 Cleveland, OH
I was so impressed by Maria Gardens! There was a lot of variety both inside and outside the store. The plants all look healthy and vigorous and are arranged in a pleasing manner, as if on a meandering garden stroll. Hardware, soil supplements, seeds and pond supplies were all easily accessible as well as a wealth of unique pottery and baskets to contain your plant creations. The crowning glory is in the center of the store where you can find gifts galore. Hung from intriguing lattice displays are uncountable wind chimes, bird houses and garden bling sure to make your garden a very special place to be this season.
Michael W. C.
Évaluation du lieu : 5 Cleveland, OH
Maria Gardens Center has everything you need for your lawn and garden. The staff is helpful and knowledgable which comes in handy for people who don’t have a green thumb. We always have a good experience shopping here.