Kelley’s Nails

Very rude attitude for very low quality nails. The gentleman working there on 6÷25÷16 was extremely unpleasant and obviously has no idea of how to do a basic set of acrylic nails. When the power went out and he was unable to finish he still tried to charge my little sister for un-​filed, un-​painted nails. I wouldn’t send anyone who I liked here… I gave one star because zero stars wasn’t an option.

Sloppiest mani I have ever had. She spent only a few mins on cuticles, barely soaked, buffed way too hard, lazily shaped nails such that they were lopsided. She didn’t even bother cleaning underneath/​under the to top part of my nails. Really unbelievable that the tech thought this work was acceptable. (I think she was the owner). I wanted to complain but also just wanted to get the hell out of there. Same goes for my friend who came with me. We are embarrassed and need to get everything redone elsewhere… Avoid.

I love, love this place. The staff are friendly and barely ever a wait. I have had many shellac manicures and this place is the best. They take the time and do an excellent job. The massage at the end is not too shabby either. I also started coming here for my eyebrow wax too and I love it. I am so happy I found this place.

I’ve been here a few times and the pedicures are usually fine, not awesome. Today, however, I got the worst pedicure of my life. The guy cut my big toe’s nail much shorter than he should have and as he kept going shorter and shorter, he eventually cut right into my flesh. Twice. I literally screamed in pain (I’ve birthed two children, and have a high pain tolerance). He then proceeded to put various liquids over the gushing blood, telling me it would be fine. After all was done, there was plenty of polish on my skin, as well as some dried up blood. Everything looks so terrible that I don’t even plan to wear open-​toed shoes on my trip to a warmer climate this upcoming week.

To put it bluntly. They are sloppy and overpriced for the quality of work they put out. It’s Friday and I got my nails done Tuesday. Gel– Full set/​gel polish. I posted pictures of all the imperfections and my thumb nail that broke yesterday. I don’t work with my hands either, in case you were thinking that’s why they look so bad and are breaking.
I called to explain that my nails were already breaking, the gel polish is fading at the tips, not to mention the TONS of imperfections that of course I didn’t notice while I was there as I was in a rush to leave, the lady on the phone said if I came back in she would fix them. I explained that I don’t want her to fix them. I want them removed and my money back. She kept saying she would fix them… Umm why did you do a terrible job to begin with??? And based on your disgusting sloppy work from the beginning, what reassures me that you «fixing» them will actually satisfy me? I mean really, why didn’t you just do a good job to begin with!!!
I paid 50 total and gave a 10 dollar tip. If I had noticed how terrible of a job they had done I would not have tipped so well. But alas I believe in tipping well and as I said before I was in a massive rush to leave so I unfortunately didn’t take the time to notice until that evening when I got home.
I’m going in today to show them what terrible work was done and I’m demanding my money back.
If I could give ZERO stars, I would.

This could have been one of the best pedicures for me but unfortunately the woman cut my skin so badly early on that the rest of the experience was ruined. On top of that, she blamed her error on my «thin skin»… Buyer beware!

Zero ‘s.
2 coworkers and I built up excitement to have mani and pedi’s today on this rainy dreary day and the experience and outcome literally has me peeling the shitlac I mean shellac off my finger nails and erasing the clumpy non top coated polish on my toesies. A man, unsure of his name who didn’t bother to introduce himself, was uncomfortably rough at the awful example of a basic pedicure… just awful. I wanted my toes and finger nails to match and really don’t give 2 shits for shellac but he was annoyingly persistent with… «no you do shellac, last longer»… obviously what I wanted didn’t matter. Picked a nail color closest to my toes and it doesn’t match after all. I even told him it’s going to bother me… guess what? It’s bothering me BIG TIME. A woman did my nails. Again, didn’t say her name, I remember she had a scar on her right cheek. She didn’t seem too experienced with doing nails at all what’s so ever. First off never cut cuticles just GENTLY push them back. The damn gel polish is a hot mess. Thumb nail is cut crooked and my nails were sticking to my fingers and I was literally picking the mess off as she was staring at me afterwards when I was waiting for my buddies also awfully displeasing nail jobs to finish! I also told that lady that my toes need another coat another another top polish she insisted he did them hahaha THIS PLACE IS A JOKE. We were all very polite the entire time so there was no need to treat us the way see were treated. The eldest woman gave another customer what looked like to be a very good basic pedicure that lasted the entire length of the 3 of ours! I’m curious as to what she really thought. I will never go back there and I really don’t think anyone should. They need an entire new staff, dang they need some classes on how to treat customers properly and really need some basic art classes. See ya never Kelley’s!

Wonderful experience. Very attentive and careful pedicure with relaxing leg and foot massage. Twee was delightful to talk with and very sincere. I will definitely be back. Recommend salon highly.

The pedicure is good value for price paid, especially considering that you can walk in without an appointment.
I showed up right when they opened on a Sunday and had no wait. They did get busy pretty quick, and it was a little awkward as one of the employees tried to call her daughter to come in and help due to volume. Also it was a little awkward when the gentleman doing my pedicure started arguing in another language with the manager.
The language barrier was difficult to navigate, I could not understand the difference that they tried to explain to me between the three different types of pedicures available. Maybe if they had it described in more detail on the written list of services, that would help. I opted for the highest level because it was only $ 40 and it was good, but I think I would just get the $ 35 spa pedicure instead next time.
Not a spa experience, but very clean and efficient. Nails look great and feet feel good. I would return if I wanted service last minute. For when have more time to plan in advance, I would go to a higher end place instead.

This hidden gem of Northampton delivered beautiful manis and pedis to me and my wedding party, which included my brother and my husband. (We put the «man» back in «manicure.») We were late, they were accommodating and speedy. We left with our twinkle toes and jazz hands all shimmering in the noonday sun.

I called to make an appointment for my sister and I to get a mani/​pedi for a wedding today. The woman on the phone said to show up for 10am today (Sunday). We get here, the sign says they open at 11am today and no one is answering the phone. My sister also heard the staff member tell me 10am on the phone. Needless to say I’m disappointed :(

They do an ok job with nails. Last two times I went were ok. It was nice owner’s daughter who did my nails took here time… but it was way too long. She made sure she did my mani clean, and I pointed out everything, but I still had bubbles. It took her 10 minutes to paint one nail, like a newbie. One of my friends who got a mani here got all of her cuticles cut way too short, bled a lot and got bruises on her fingers. The selection of their gel colors are not that great either. Also NEVER ever get your eyebrows waxed here. The one time I got mine waxed, the lady over did it and got rid of half of my brow. Also, I never get bumps from waxing, but, I got bumps after getting my brows waxed.

Thought I’d give this place a try but was pretty disappointed. Interior is clean and bright, and the staff was nice, but manicure-​wise I thought it was a pretty shoddy job (did shellac — bubbles in my nails, etc) and my friend had her cuticles scraped off so intensely that she was bleeding a little and in pain. Don’t think I’ll be coming back here.

I’m still trying to figure out if that was a manicure or some sick form of torture. The girl just about buffed off my whole nail along with the cuticle. It was actually so painful that I couldn’t relax. The manicure was rushed and the paint job was sloppy. The warm towel she used on my hands after smelled like a sock. I couldn’t wait to wash my hands after. What was my reason for giving two stars instead of one? The girl was friendly and she gave a nice back rub while my nails were drying. Even still, I won’t be going back here.

This is a really nice nail salon. It’s clean, spacious, new, and pretty inside. The people working there were very welcoming. I went with a friend and we both got pedicures which included scrubs, calf and foot massage, paraffin wraps, and hot stones. They have comfortable massage chairs and they did a great job with the polish too. There are lots of nice colors to choose from. The prices are super reasonable. What a relaxing and nice experience, we felt pampered and will definitely be back.

this was my first time at Kelley’s, and from the reviews, I had high expectations. unfortunately, it wasn’t the best experience. I waited for about 30 minutes before I even started my manicure. I got acrylics and expected them to cost $ 25 but really they cost $ 30. they look pretty good, they’re a little rough around the edges and required some filing when I got home. all in all, it was fine. not a great manicure, but not awful. I wouldn’t recommend it to my friends.

Love this place, I live about 30 mins away with other crappy nail salons around me and I take the extra trip to get here. Price is right, and the service is great. Good customer service is rare and they go the extra mile to provide good nail service. The don’t say «short nail» or ask me if I want to get my eye brows waxed when I walk in the door… ridiculous how some nail salons are still in business. Anyway, great services here, clean and amazing customer service.

So nice to find Kelly’s! I did a spa pedicure and gel manicure. Don’t know her name but she was meticulous and even while the shellac dried she have me a back rub. Worth the extra $ 10 for the pedicure upgrade. Clean, well priced, took a while but I had time.

Really nice place, I got a mani-​pedi and both technicians were super nice and really took the time to make sure they got everything right. I sprung the extra $ 10 for a spa pedicure and it was a LOT of extra stuff for 10 bucks — a really long calf and foot massage, a bunch of moisturizing treatments, some kind of wax treatment, and a hot stone massage. And my nails and feet look great.
I’ve been to quite a few nail places in the area and Kelley’s is definitely the best for both process and result, and at the lowest prices I’ve found in the area to boot!
Oh and I didn’t know this when I went but there is free parking in back of the building.

Don’t let the fact that Kelleys has no Unilocal profile put you off now…
Only open for a month located in that converted antique store building across from the Roost.
Everything is brand spankin’ new and they staff want your business and it shows! I didn’t think I had time for a new set of acrylics. I gotta say — she did an amazing job of keeping them thin & natural like I requested. Some places it’s a total crap shoot.
So I let myself be convinced to stay (I needed them badly). And then time started to go over — the next thing I knew — I found myself with a tech working on each hand simultaneously to keep me from being late to my business appointment.
When a walk-​in customer had to wait while all of both workers attended to my fast-​track-​mani, I felt bad and apologized.
Honestly? She looked as wowed as I was!
This is great service to go with pretty nails. What more could you want?