This was the most unprofessional experience I have ever had receiving a health or beauty service. I tried to make a 3:30 appointment and was told I had to come at 3. I got there at 3 and waited until 3:40 for my massage. The whole office was messy, cluttered, and unprofessional. When I got into the room for my massage, she told me to undress and lie face down, but didn’t even shut the door. I swung the door shut and 20 seconds later she barged in without knocking, telling me I had to pay first. I was using a Groupon and she started demanding a tip up front of at least 10 dollars or more. When I told her I would pay the tip at the end, she started yelling at me. All the while I was only halfway decent. I laid down for the massage after she finally agreed to me paying the tip after and she answered her phone and then proceeded to talk for 1 minute in Chinese while massaging me with one hand. I asked her to get off the phone. She then got off the phone and massaged me for 2 minutes before asking me to get up and give her my «coupon» before she would proceed. She then called her«boss» and put me on the phone with her were I expressed my extreme dissatisfaction, only to understand that the boss didn’t understand a word I was saying either. I put on my clothes awkwardly in front of this crazy lady and left. I called Groupon, filed a complaint, and received a refund for my massage. I hope and believe that this unprofessional behavior will put them out of business fast.
Joe B.
Évaluation du lieu : 4 Chicopee, MA
It looks heavenly. Pay for and hour get the full hour. Nice establishment. Great location. They even make you a promise. If it’s not the best they will loan you $ 1.2 tt