Bath Planet Northbrook

Excellent presentation, and I was impressed with the product, industry awards, and reputation. However, when it came to writing the quote, the hard sell began. Immediately, the price dropped from around $ 9000 to $ 6000 (and would NOW also include all the OTHER work on new fixtures, tile, walls) but ONLY TODAY! I said that I do not make major decisions that fast. They kept up the pressure, making me very upset and trying to make me seem stupid for not wanting to SAVE money. Well, I have NO IDEA if that is a «good price» except it is LESS THAN that they started with (an inflated price!) I also consider other factors besides cost only! Finally, these guys LEFT and did NOT even leave me a quote for the «full price» or anything written at all. So needless to say, I will NOT be having them do the work. Instead I will stick with a local reputable company that does not BULLY customers and has actual prices that will be the same on ANY DAY!!! Avoid this company!

This is a terrible company! We went to a home show on 2÷21÷15 and made an appointment for 2÷25÷15 ~ well 5 minutes before they were to show up I got a phone call that said «the salesman is at the house prior to yours and those people decided to take advantage of our super specials, therefore we need to reschedule your appointment». I figured sure this is possible so I rescheduled for today 3÷2÷15 at 3pm. I got the reminder call on Friday 2÷27÷2015 and at that time they changed my appointment to 1pm (I got up early today, busted my behind to get everything done so I would be home on time to greet them and what do you know at 12:55pm I get the very same phone call !!
This is BS ~ I told them forget it! I will not do business with a company that is not interested in coming to my home after two appointments ~ it is clear they do not want my business !!