Clarks

My first negative Unilocal review ever, and this is not something I take satisfaction doing. Could not return two pairs of barely worn Clarks shoes last week for a refund (My husband and I both bought a pair.) Had worn them very carefully inside on carpet only for 2 hours and they turned out not to be comfortable. The notion, per the store manager, that they could not be resold is preposterous. Got a merchandise credit, yes, but would not want to trust the same thing happening again with a different pair of Clarks shoes. Other stores are much more liberal and, yes, the customer is under obligation to treat the shoes very carefully. I would not bring back a pair of shoes that looked worn, even a tiny bit, or if I had worn them longer than a couple of hours. You can bring them back completely unworn if you change your mind about the purchase, for example, but not if you find that they are not comfortable. Lots of shoes feel comfortable in the store when you first try them on. Wrote Clarks customer service, too, and no response a week later. Another disappointment. Just saying. . buyer beware.

It’s not what you think. Well, maybe a little, but not exactly.
Some of you might be aware of the fact I’ve been in a walking boot for the past six months, but not anymore! I just started my 2015 venture into wearing an actual shoe on my foot. No I’m not 100% better just yet, so my journey into finding a comfy and doctor-​approved shoe begins. Yeah, I won’t be wearing my favorite Converse sneaks or heels anytime soon (if ever again), so I began my shoe shopping experience at Clarks.
First I went online to scope out what I thought would be a total and complete grandma scene. Don’t get me wrong, I loved my grandmothers to pieces, but their shoes left much to be desired. Clarks has some cute shoes! You might be surprised. They also carry North Face boots if you so desire.
The Northbrook Court location is a bit smaller than Old Orchard in Skokie. They have some super great slip on sneaker-​type shoes basic shoes, and I actually ended up purchasing a pair for the office. The boot search didn’t pan out, but I discovered they have the cutest kids shoes here! Yes, there were a few shoes I didn’t have much of an interest in trying on, and in fact there were some I just refused to try on because they were so unappealing.
My sales assistant was helpful, efficient and suggested many options for my specific foot problem. She suggested a special sock deal, gave us a coupon for future purchases and suggested we check out Old Orchard for more options — which we did.
I recommend this place to anyone who is afraid of grandma shoes. Don’t be. It’s not what you think. Well, maybe just a little, but my feet are super comfy!