Canyon Creek

Had a good experience at Canyon Creek
Eder Alvarez the Leasing Specialist
Was very helpful, excellent personality and anytime I needed anything he assisted momentary. Also jaswinder Johnson the assistant manager was also helpful, great personality.
Thank you guys!

Just love my own place I call my cubby hole, my place for relaxation. I am so impressed with the layout of my studio apartment. You don’t see the bed as soon as you come through the door unlike other apartments complex. The surrounding area by itself is a breath of fresh air with greenery on site. Nicely set-​up ground work adds to the beauty of the entire place. The office staff are very helpful and accommodating which makes this a place I’d most likely stay for a long while.

When I moved in, I did not give consent to enter my home without me being present. They entered my home today, Wednesday December 16^th. They gave official notice that they would enter our units on Thursday December 17^th. Picture of notice in photo section dated as proof. I wasn’t able to secure my dog since they painted the door on the wrong date. Entering my home without consent is illegal in the state of California. I received a phone call from them that my dog had run away. I had to leave work and rush home to find my dog. People were looking in the apartment complex, and when I asked a security guard, he said he saw my dog run into the street. No one was looking in the street for him. I ran up and down two blocks, then came back to my car and drove around looking for him. Thankfully I asked everyone I saw on the street if they saw my dog. The leasing office just said «let us know when you find your dog.» An hour and a half later I received a phone call from someone I met on the street, and they had found my dog. Thankfully he was safe and sound. He ended up crossing Devonshire, a very busy street, and went into a school there.
The apartment complex is very disorganised, enters your apartment illegally, and does not follow wishes for no apartment entry when tenant is not home. I do not recommend.

I lived at canyon creek apartments for just about a year. I have to say that my stay and also how I was treated after my stay was terrible. The place did have cockroaches just like one of the prior reviews had stated. First Edar who works in the leading office has a «i don’t care attitude» he does not help with any requests and will not assist you. One example is while I was out for the thanksgiving holiday I saw that I received a call from him letting me know I had a package at the office. I had moved out at the time but called him and asked if I could pick it up on a Tuesday and he said sure he would hold it for me. I drove there after work and I got to the desk and he said it was shipped back to sender and did not even care at all and just continued talking to the future renter he was working with. Some service… They also lost one of my rent checks and threatened to kick me out because they thought it was late I spent $ 30 to cancel the old one and issue them a new one because of there lack of care. They are also almost 2 months late on my deposit reimbursement when they have 21 days to do so and aren’t even trying to have the matter resolved

I have plenty to post about this place as I still live here. Be on the look out for my next post about Canyon Creek, Northridge !!!

I’ve lived here for a few months and I regret that lease I signed.
There was a cockroach in my apartment, a mouse that lives in a crack in the stairs, rats in the ivy. The office staff is less than polite when you bring these things to their attention. They get very defensive and say that it’s the first time they’ve heard about it! YA RIGHT
Laundry costs 3 $/​load and there’s always at least two broken machines.

I lived here with my dog for a year and I miss it! I had to leave because of location issues, but I wish I could have stayed here longer. The neighbors are nice, the grounds are well-​kept and I enjoyed having people around for bbq. Maintenance was on time and even serviced us on Christmas Eve. The staff also made it easy for us when we had to leave. No exorbitant fees, in fact, we even had a refund. I had so much fun memories in this place, if you decide to live here, I hope you would enjoy the place as much as I did.

RUN AWAY FROM THIS PLACE. I’m not kidding I have never been treated so rudely in my life. I was here for a short time. they kept raising my rent. I ended up finding a 3 bedroom house for rent CHEAPER then their 2 bedrooms. horrible management. You want to live here… good luck ugh

I currently live here. The community is beautiful, clean and quiet. Sure, rent is high but so far I’ve been getting what I’ve been paying for. There is one incredibly nice and accommodating woman, I believe she’s the head manger of the complex.

was just passing by to look for a place to lease because I will be attending northridge. Spoke with Alexandra, she was so rude from the beginning till the end. Unwilling to show me a model to an apartment just because it was more expensive then my price range. Attitude for no valid reason, awful.

STAY AWAY!!! If I could rate it negative stars, I would! This is the worst place to live. They are liars and cheaters. Besides having the highest rents in the area, they are horrible at managing an apartment, especially one of this size. Laundry machine almost never work and if they do work, they stain you BRAND NEW clothes. Good luck drying them up because you need to double up the time in order to have nearly dry clothes. Gates never work. Security is just a word for them. They act like they have a security company patrolling the area, which is absolute BS! Out of the 7 months of living there, couldn’t use the wifi room or sports courts once, due to construction, which they don’t deduct from the rent. Pool is dirty and jacuzzi is just an idea. It never works. They are never on time. My final walkthru was scheduled during my lunch time (I’m pregnant!!!) which was confirmed 2 times. I was there 5 minutes prior to my appointment and waited 40 minutes for someone to come. By the way, when I called the office to ask where the maintenance guy was for the walkthru, they told me he was at lunch!!! So it’s ok for them to schedule something and check TWICE and be wrong! He had his lunch, while I came back to work HUNGRY! THEY TAKE YOUR MONEY IN LESS THAN A HEARTBEAT but good luck expecting your security deposity back! IT IS BY FAR, THE WORST EXPERIENCE I’VE HAD IN DEALING WITH APT MANAGEMENT! TOTALLY NOT WORTH IT!

You can find better. Management would rather fix something a 100 times instead of just replacing it. Maintenance is quick though and the pool is always clean. Laundry machines are horrible though.

I’m also a current resident and the management is awful. They mislead you into maximum profits for themselves. My unit was empty so long that it was on «special» when I leased it, the least expensive unit of its kind in the complex. Now my lease is up and all of a sudden its more valuable to them and my rent is being raised $ 50 a month making it the most expensive of its kind in the complex. What changed? Is it more valuable now that I’m living in it and moving is expensive? They also told me there was no penalty for month to month when I asked at my lease signing, now all of a sudden there is a $ 200/​month penalty on top of their monthly $ 50 rent increase. They also advertise your rent at a rate that does not include state fees, taxes, extras, so you get hit with an additional $ 50 a month at lease sign up that you don’t expect and they just look at you as if there is nothing they can do about state extras. There is, how about include it in the advertised rent? They also don’t let you know about a required renters insurance until you’re signing your lease. There are so many more examples, not enough time. If you want to deal with honest people this is not the place. One positive, the maintenance workers are fantastic — most likely also mistreated by management I have to assume.

I am current resident here and let me tell you, this resident is probably the worst management I have ever had. DO NOT LEASE! Signing up my lease here I thought, this is a safe area, well let me tell you, in the managements words «thefts are happening everywhere here.» My car which mind you was PARKED INSIDE the resident building and has been stolen into not once, twice but THREE times! I’ve complained numerous times to management but all they can say is that «lock your doors» WOW as if this isn’t something I didnt already know. Not only are they negligience to complaints of there resident but instead of paying for a proper security, they’ve instead invested on a wifi room. If you want a management that is more concerned on profit then your safety and concerns then this is the complex for you.