Omega Automotive

A few weeks ago, we were on our way to go camping when my car started overheating an hour out. With no choice but to pull off the freeway, I googled the closest mechanic to my location and found Omega Auto. We pulled in and told them what was happening and we lucked out that they were not super busy that afternoon. We told them that we were on our way out and needed it fixed quickly, as we had no where else to go while they were working on it. Carlos was very helpful and reassuring and they were able to get us out the door in just a few hours and for less than they originally anticipated. I feel very fortunate that we stumbled across them in our hour of need!

Omega Automotive/​Northridge Body Works – amazing! My husband and I own a limousine company. Over the years we have established close relationships with a network of garages, mechanics, repair shops and specialists to keep our vehicles in pristine condition. Change is hard but we kept hearing about the amazing service at Omega Automotive/​Northridge Body Works. The word of mouth was right. Owners Guille and Carlos Menjivar handled a simple quote for one of our cars with warmth, professionalism and expertise. It’s great to find a business that you trust and look forward to working with!

I would recommend Omega Automotive to anyone in need of any kind of car repair. Carlos is so very honest, dependable and quick to service. My car had an electrical problem and Carlos stayed with it until all was perfect. I give Omega 50+ stars!
Thank you Carlos.
Tami

I have taken my car here before and they changed my timeing belt an d fixed an overheating problem with my car. Very good work.
Recently I brought my car in because it was making a noise. Carlos was diagnosing the problem, spent all day on it. I went in and picked up my car because i needed it. He gave me the estimate to fix my car, it was (2) sensors and an engine mount.
–First of all he charged me 3 times retail price for the parts (there is an Autozone 2 doors down)
–Second an insane amount for the labor. I change both the sensors my self in an hour, I am not a mechanic, just extremely intelligent, patient and resourceful
–Third After replacing the parts recommended the problem still exists. SMH
–Conclusion: A for effort & D for over estimating. F for misdiagnosing my car,
I’m glad I did it myself, I saved $ 450.00, imagine if I paid him and the issue still wasn’t addressed.

Honest! I went in to get an estimate on a full paint job and the body repair technician practically talked me out of uneeded work. He said to fix what’s necessary and maybe get the car detailed after. You don’t find shops like this anymore. Carlos and his team are honest and hard working, whether it’s an oil change you need or your bumper that needs to be fixed

Great Customer Service! Awesome Help! Quick and didn’t hurt my wallet. We bring all our family cars here and we’re so happy with Omega! Thanks Carlos

I agree with Mark V, I was there for regular service, they mis-​threaded a lug nut-​cut of the Mis-​thred and NEVER fixed it. Meaning they put the lug but back on with about two threads!!! When I went in the owner mentioned it and he told me that it was broken but I not worry about it and that he fixed it for free by replacing the entire nut .
Today I went in I get tires replaced at 4Wheel Auto Part and they told me the approach he took was not sAfe appropriate. Very disappointing as the owner comes across as genuine and sincere. I have both my daughter take their car to Omega and we will NEVER GO BACK– shame on you Omega.

PRO:
I was looking for a place to fix my transmission and I went to him. I am happy with the work he did. :)
CON:
There was a leak in the transmission but since it’s still under warranty, he fixed it.
OVERALL:
I recommend this place.

Trustworthy and very reasonably priced! They were very honest with me. I highly recommend working with them. I’m never taking my German car anywhere else.

Now a two-​time customer here at Omega after two big collisions caused a multitude of damage to my car.
Both times I have been treated amazingly by Carlos and have full faith that I’m getting top quality service at the most competitive price in the Valley. The work has been flawless, their customer care and follow-​up as always been excellent, and they are realistic with their time frames and deliverables.
They also took a great weight off my shoulders by offering to be the middle men between the insurance company and myself which made everything a whole lot easier. Very gracious for the time and stress saved by dealing with Omega.

I’ve been a customer of Omega since 2011. I liked this place because Carlos is honest; he told me that my transmission needed only a valve change while other shops told me that I need to rebuild my transmission for over $ 3000!
My experience with Omega been pleasant because of Carlos’s honesty and therefore they earned my trust.
Lately however, They’ve been exaggerating their prices. The rate for labor went up significantly and the prices for parts are obviously exaggerated. Additionally, they’ve been quoting and charging customers for 2 hours worth of labor for a job that clearly takes ½ an hour maximum. That’s why I’m knocking out 2 start.

Can’t help but feel ripped off. Called and spoke with Carlos and he told me that he could rebuild my transmission for $ 1900. I had quotes for $ 1600 and $ 2400 from other shops. I felt comfortable with them because my friend had his transmission done there a few years back. 3 days after dropping off my car, he calls and says it will be $ 2800.
I told him about his quote and he said I know, I’m sorry. This isn’t over yet as I haven’t picked up the car. What can you do when they have already taken the transmission apart.
I would beware of any quote given to you out of this shop. If he were off by $ 200, I wouldn’t be writing this, but $ 900 under bid?
I’ll update this after I pick up my car, but for right now it goes on my list of places I would discourage people from going too.
**UPDATE: When I picked up my car, I explained how ripped off and unfair I felt I was treated. Carlos understood and agreed to match my previous $ 2400 quote. Based on this, I have upgraded my rating from 1 star to 3 stars.

Thank you to Guyie and Carlos for helping with my car yesterday. My regular mechanic said I needed a new bumper because it wasn’t connected right. I thought it could just use some bolts but I was always told otherwise. Carlos fixed my car right up and charged me next to nothing for an hour of service. Now bumper is secure and not embarrassing looking. I also had taken my car to 2 previous mechanics because my glove compartment was stuck shut. Both said they couldn’t open it without breaking it. I almost went to the dealer but Carlos and his guys got it open within a few minutes and didn’t charge me for it! Thank you for saving me so much time and money!
Bryna Hornstein
Woodland Hills Tarzana Chamber Member

Brought my Lexus in for an oil change three weeks ago. Very happy with the service. Carlos, the owner, is very professional. His tech carefully replaced oil and also checked tire pressure and did a brake inspection. Would definitely come back.

Being a lady with a lack of knowledge on car repairs, there are definitely mechanics out there who would take advantage of me and my money…
Four years ago, I was having some car problems with my Volvo S40. My car was shaking when I pressed the gas pedal. I took my car to a shop near my work. The mechanic said I had dents on 2 of my rims and needed to repair these dents and then the shaking will stop. After paying a good amount of money, I thought my car was fixed. Come to find out, it wasn’t.
My car was still having the same issues and I needed to get my car repaired ASAP. My car was not safe to drive. My BF researched mechanics on-​line and found a positive review for Omega Automotive. I called on a Saturday morning and spoke to Carlos Menjivar, the owner. He was very informative on the phone and I was able to take my car in. Come to find out my car needed a new axle. Carlos and his staff was able to repair my car on a Saturday morning. Not that many mechanics would help a new customer on a Saturday without an appointment but Carlos did.
Since then, I have been taking my car to Carlos and his staff. My husband and I moved from Northridge to West LA but we still take our car to Omega Automotive for service. We will not got anywhere else.
If you want a honest mechanic who will not take advantage of you and give you a reasonable price for parts and labor, I highly recommend Omega Automotive. You could even comparison shop but you will find out Omega Automotive is the place to go.
Please call Carlos, Guille or Jimmy at Omega Automotive, you will not be disappointed.

I have been doing business with Omega Automotive for many years now and I have found them to have the upmost in integrity and professionalism. There prices are reasonable and you can feel confident you are getting your monies worth.

I seldom take the time to write to someone regarding good service. But when the service is so outstanding that every time I look at my car I think about you. I’ve got to get closure. We are about to turn in our lease car. My wife got a whopper dent in a parking lot. The dealer wanted $ 1500.00 to fix it. I took it to «my guy» who has done numerous repairs for me. He wanted $ 1,000.00. I thought that that was OK. After coming highly recommended by a number of friends, I brought the car to you.
Your estimate was $ 500.00 which made me very happy because after being in auto body myself some years ago, I thought that was a great price. What made me become a fan of yours is that you went one step further. You recommended that we call your guy who does paintless dent repair. He did an unbelievably great job. It wasn’t an easy one. The car is black so it would show a bad job. The dent was in an area that had a sharp detail. There is no way anyone could ever tell it had been dented. He also took care of a couple of door dings for fun. Great guy, great job.
You could have easily done the repair. I would have happily paid you what you asked and would have been a happy customer. But no… you’re the kind of businessman who wants what’s best for his customer. So my car is perfect and it only cost $ 250.00.
So in the future, you are the man. The one and only that will work on my cars. Thanks for the great service, the beautiful job and for taking care of me. I still will think of you every time I look at the car.

I just got home from Omega Automotive and wanted to say a few words about the great service I received today, as always. It was my first visit to their new location at 8601 Reseda Blvd. I was immediately welcomed by Carlos, the owner. They were responsive, and promptly looked into the problem, which was an oil leak. Jimmy, the mechanic who worked on the car, was extremely knowledgeable, figured out the problem quickly, and got me on my way. I know when I go to Omega, they are honest, trustworthy, and responsive. I always recommend Carlos to friends and family with automotive repair needs.

They used to be professional but this place has changed. They’ve gone downhill and I don’t go there anymore.