Park Avenue Cleaners

A bit pricy, I think, but they did a great job. Friendly and helpful service!

Park Avenue Cleaners has unbelievable customer service!
My first time meeting Ami was a great experience. It was Friday and I needed about ten items to be ready by the next day since I was leaving town. The only problem was, Park Avenue Cleaners was not open the next day, and the earliest they would be able to complete the order would be Monday.
After realizing I was in a bind, Ami was able to complete the order within the same day, without sacrificing quality.
You can tell these guys care about customer service.

Good service. Quick turnaround. Quality work. This place works hard for their 5 star review status. Not lazy like other dry cleaners around. Clean shop too. Not musty or cluttered like others. The owner takes pride and cares about every job and every customer. Always asking if you are happy and ready to fix any issue. Have never seen a more enthusiastic dry cleaner. He also hires very good staff that are friendly and efficient even when the owner is not there but most of the time he is there. Very hands-​on!

This review is to update a review I had previously left about an alteration. I was not happy with the results of a dress, but the owner of Park Avenue quickly contacted me to find a solution. It is easy to see how much he values customer service. The dress was too short, but the alteration was done very professionally and his determination to make a customer happy shows how much he cares and makes me willing to give them another try.

Best experience I’ve ever had at a dry cleaners. Friendliest staff and fairly priced. I’m a college student and would usually rather wash and iron my own clothes to save some cash but with this place I am a returning customer. Highly recommended! Twice he’s saved me with my extremely late drop offs. They work fast!

$ 80 to hem a full length dress with a lining (the dress was only $ 30 itself). I was in a rush so I had to look up prices elsewhere after the fact and most places do it for half the price or less.
The hemming was slightly uneven so I couldn’t even wear the dress to the event I was attending. They had good reviews so I trusted they did a good job. My fault! I should have tried the dress on after it was altered to make sure it was done right.
On a positive note, the guy running the place is really sweet and friendly.
I would just recommend getting a few quotes on prices before deciding on a tailor.
Update: Ami called me and said he’d have the work redone or refund me. He said he backs up all the work done for him (someone else does the alterations). I didn’t know this, but now I do. I think that’s great he makes sure his customers are happy!

I went in to get my prom dress hemmed and it was finished within 24 hours. They had great customer service and I figured the price was pretty reasonable for me type of dress. I would definitely go back again!

More expensive than my usual dry cleaners. And that’s with a first time customer discount. But I was traveling with business suits and needed them cleaned. So, highest rated means I’ll give it a try. Unfortunately didn’t have the same experience as others where a stain was able to be removed. Apparently it’s a really old stain? But I never saw it before. Friendly shopkeeper. Since I only had a decent experience here, I only knocked off one star.
Parking gets crowded quickly. Not really an easy solution for it. Unless you’re with someone and do a quick double park. Otherwise, hope that there’s an empty slot.

Sometimes excellent customer service is rated not by when everything goes right, but when something goes wrong.
I came in for a bridesmaids dress to be steamed to get the wrinkles out. I picked it up and noticed that the top layer was perfect, but later, I noticed the inside layer of the dress was still wrinkly. I brought it back and the problem was solved immediately, a thousand apologies were made, and the next morning I was picking up my dress and it was perfect.
I was treated like I was his best customer even though it was my first time at this cleaners. This is the kind of service that makes you a customer for life!
THANK YOU!

Dropped off my dress pants for alteration on Sunday. Quick service. Happy they were open on a Sunday. Picked them up today. They did a great job. I don’t know who the person was that helped me but I was amazed by his genuine friendly personality. I will use there service again.

Very prompt and good quality work.
The owner seems very personable.
Only complaint is the prices are way too high
in my humble opinion.

Still the BEST! Dropped off my boyfriend’s football jersey and left it with them for a few days; only paid $ 7 and it came back absolutely PERFECT!
Thanks so much, Park Avenue Cleaners! :)

Disappointed that Park Avenue declined to only iron my brand new drapes. They told me they would have to be dry cleaned also despite the drapes being brought to their store in their original unopened packaging. The counter girl acted confused like no one has ever asked just for a pressing of an item. I went to another cleaner and they did the pressing without hesitation, and they look perfect!
Update– I always appreciate businesses that respond to Unilocal posts. The owner apologized for the misunderstanding and explained they no longer provide certain drapery services.

Park Avenue Cleaners truly earns and deserves it’s 5 star rating! Ami, the owner, is super friendly and honest! I contacted him via a message on Unilocal and he replied very quickly! I had asked if he did wedding dress preservation and if he was still able to get stains out of my wedding dress from 7 years ago! Yes, 7 years ago! He was honest and said that he would need to see the dress to let me know. I also needed a dress altered that had a lace layer and a lining. I came in on a weekday to drop off my wedding dress for an estimate and get my dress that I needed shortened, pinned up. Ami called me the next day with the costs and my dress was done with alterations in just a few days! In regards to my wedding dress, he said he would give me a good price and had to send it out to a trusted company for the preservation. He also asked for the veil to add to it. It took a couple of weeks from what I remembered, but not that long and he gave me a great price!
I came in again to get an estimate on alterations on a bridesmaids dress. Since it had many layers and I needed a lot done, he told me honestly that it would be expensive but he would work with us if we wanted it done there. And he actually told me to find a dedicated tailor or alteration place to do it and that it would be less. He cared enough about his customers that he would refer me out to save me money! Now you don’t see that every day! He is a hard worker and I love being able to support him and his lovely family! We don’t dry clean a lot but when we do, we will be sure to keep going to him!

This is indeed one of the finest place you can find in the valley. I have numerous reasons to say this:
Customer Service: EXCELLENT. The owner is so welcoming and so helpful. He treats your problem as his own problem. I needed my Indian (super heavy) dress altered the same day. And he did it the same day inspite of all the challenges
QUALITY of Service: AWESOME
BEST place ever!!!

This is an update to my review. The owner has reached out to me the same day and asked me to give him another try. I believe that everyone needs a second chance and brought my shirt for re-​cleaning. This time Park Ave Cleaners delivered as promised and made sure that my shirt was spotless. On top of that the owner gave me a full refund for all the inconvenience that was caused. That’s what I call a good customer service!

Simply put they are the best! Ami has always done an exceptional job on anything I’ve ever brought him. I had a very nice peacoat get very dirty after a night of drinking and Ami made it look and smell brand new again! Mostly recently I brought him a wedding dress that was used as a floor model that needed to be cleaned and altered. There was a lot of beading on the dress that the dry cleaning process would normally ruin and Ami was very knowledgeable on how to clean the dress and solve the problem of the bead work. His alterations lady does an exceptional job and my dress was perfect for my wedding day. I can’t thank him enough for his honesty, quality and care for garments and best of all his customer service!

Service!
I live by that. The gentleman that owns this place is so upbeat, courteous and friendly! My clothes were ready the next day and I put in over 20 articles of clothing. I just moved to Northridge and I’m so happy I chose this dry cleaner. :-)

Thank you, fellow Unilocalers, for the honest reviews about this great dry cleaning/​alteration place. I needed to go somewhere a bit closer, and you guys showed me the way!
Ami welcomed me with a warm smile and reasonable prices! I had two coats, a dress, and two work pants altered for less than $ 60! That, my friends, is a steal! Especially after picking up items to see how wonderfully hemmed my pants were and my winter coats looked brand new!
The turn around time is great! I dropped everything off on Monday and he asked ME when I want to pick it up. My old place would automatically tell me about 5 days! I told him Thursday and Ami said, «It’ll be done on Wednesday, after 5pm.»
I walked in and he remembered my last name and grabbed the clothes right away.
Excellent customer service, conveniently located, and reasonable prices… I’m coming back for sure!

Service is super friendly… it’s so convenient since it’s by my work.
It was about $ 31 for 3 pieces… the most expensive was a fur vest. However, everything came out wonderfully. It took about 5 days for everything to be done.