Vons

I only have a can of bier and a donut that i want to buy, but there’s super long lines of people in only 3 open lanes like a lousy Walmart. And there’s people with more than 15 items in their carts filled to the brim who are clogging up the Express Lane. I saw a gentleman ask a cashier if she was open and she said she wasn’t, so he calmly put his shopping basket on her table and walked away. This Vons needs to hire more workers to improve customer service instead of working the 3 hardworking cashiers they have to the bone!

Ok I really like this place. Sure there are some employees that are not necessarily friendly, but the ones that are make up for it. I have certain cashiers I always go to because we always have a chat and a laugh and they are very helpful. I use the Vons4U discount program and always save from $ 6.00 to $ 29.00 depending on what I buy. And I only buy my usual items. The managers have always been friendly to me and have assisted me when there was a problem with no hassle or emotional turmoil. I tell them what happened and they fix it. I always treat everyone with respect and they respond in kind. Of course, some of their prices are high, but I can’t blame the employees for that. I visit them weekly, so this review is based on years of experience. I have been the the Ralph’s on Chatsworth but… that’s the subject of another review.

Went in for a western union transaction. Walked up to be told no one would be available for western union for another 45 minutes. When I asked why I was told «well just because we don’t have anyone to do it right now and in 45 minutes we might». A place shouldn’t solicit or offer services that they can’t properly accommodate, very annoying and inconvenient.

Not the most clean/​well-​stocked supermarket but it’s close by and not too bad i guess.

Been a Vons customer for years. Basic customer service is needed in the fresh food section. If you advertise something honor it based on what is available and not what you say.
If I see 9 pieces of fried chicken and it’s 8 for $ 5. Give me the 8 pieces. It’s not a customer’s fault if you have no legs.
Ready to shop for more items but this kind of made me walk away. Basic service needs training.
And the nerve to give another customer the option to go ahead of me and offer half grilled and half fried chicken while I wait for a manager.

Literally the most disrespectful, rude, and unprofessional staff and management I’ve ever come across in a grocery store. Would give 0 stars. Never going back.

Vons has always been on the pricey side, this I’ve known for a long time, with or without a grocery membership. You can go to a Target or Walmart grocery and expect to pay less than half of their market price.
This Vons just so happens to be located by my place, so when I need something ASAP, I know I have no other place to turn to. Well, it just so happened that I needed to purchase Gruyère cheese (don’t ask why, it really was an emergency. A Thanksgiving emergency!). I went in, bought a tiny slice, went to the check out counter, waited an eternity in line since only two registers were opened the day before the holiday, and spent $ 14 on 6 oz cheese. Since I was in the holiday rush, I didn’t make a big deal out of it. This past weekend, I went to a neighborhood Walmart market and found the exact same cheese for $ 6-​something. Same brand, same 6 ounces. I cried inside.
I. Cried. Inside. The end.

Creative decorations with the 24 cans soda display. Drove by to pick up my shopkick points and enjoyed the creativity.

We used to come here when we lived nearby. Of all the times I’ve been here, there was only once where they overcharged me. This location also has a redbox inside for those who want to rent a movie or a game. Overall no complaints.

Waiting in line for over 10 minutes! Its taken me less time to come get the three item I came for initially. I’m writing this review and still in line. !!! While the employees are giggling about! Terrible customer service! Guuuh! You guys need to step it up!

Deli clerk MARIA!!! Always seems unpleasant. And to top it off!!! While she was making my sandwich she touched her bra strap with the gloves so disgusting!

It’s a Vons, nothing much here. The only thing that I noticed was they still accepted the Vons reward program where you time in your telephone number and receive discounts. I’ve been to a couple where they no longer do that, they say the items are already discounted but not quite sure. At the time I went, there was nobody really in line which was pleasant.

I got «fresh» tilapia from the sea food counter today. When I got home. and opened the package the fish was rotten. My whole house stunk. NEVER buy seafood here.

This Vons only gets 3 stars because it’s close to where I live and I never have problems with food or the employees that work there.
This short review is because I think the prices are too much. Today I spent 50 bucks, and I barely got anything. I don’t cook often so I don’t buy a bunch of ingredients. The Vons card saved me only two dollars. I’ve noticed that when I purchase alcohol, the Vons card saves me more money. That’s stupid. Food is more important than beer.
I will probably switch grocery stores once I find one that’s cheaper.

I live just down the street from here but I drive to the Granada Hills Ralphs for everything. The lines are always bad. The prices are higher than Ralphs. They have less selection. The employees are less willing to help customers. I’d suggest going somewhere else if you can.

Long wait in line. The place is clean and people are nice but check out is forever. Always. It sucks. Don’t know why I keep coming back

This is a nice and big location but sorry caffeine junkies… no Starbucks inside this one. They’re a little old school in here as they haven’t added the whole build your own salad bar thing or pick up precooked meals or even a sandwich deli to make you sandwiches to go. They actually want you to just grocery shop in this location?!? Whaaat? Saying all that however they do keep the place nicely stocked and I spotted some actually pretty good deals on the liquor up in here… wink…wink! Not to mention they still had a good inventory of Hawaiian punch in bottles, cans and jugs which can be very frustrating at these other stores when you can’t find your favorite drink vice… and all you HP addicts out there know what I’m speaking about!
The seafood department was a little lacking as it would of been nice to see bigger crabs legs and lobster tails in there but oh well… guess the Deadliest Catch can’t reach everybody. Also the amount of fresh shrimp available looked like a Swedish shrimp cocktail convention had just rolled through here because the fresh shrimp section was looking mighty thin. They did have some nice thick T-​bone and sirloin steaks up in there as well as options for fresh hamburger patties and chicken kabobs… so there you go.
The produce section was stocked up and everything looked bright, colorful and fresh so I was happy about that. I think a good thing to add though that I found at a couple of other stores here at some Ralph’s and HEB’s (a store down South in H-​town) is doing is adding freshly made guacamole chilling on ice to sell in the produce section with chopped up onions and tomatoes already in em! Such a great impulse buy and a good money maker for the store because then you wanna buy some chips too, etc and you’ve got a great snack right there to watch summer baseball games with and without all the mess and fuss of making the guac yourself. Don’t hate on that idea Vons… don’t hate.
Bought a gallon of milk for $ 3.69 which wasn’t too bad and a 2qt bottle of OJ for $ 5.99 while I was in there and a 12 pack of Lipton iced tea for only $ 3.99 using my Vons club card so they’re not too bad on your wallet up in here. They also love to floss the sweets up in this place and have a whole section by the deli meats counter of cakes, and danishes, and cookies, and donuts, etc and all relatively cheap so pack your self control because you’re gonna need it when you walk by this area.
The checkers were nice and the lines moved quickly and it wasn’t super crowded even though this was right after work time when most people are going shopping looking for dinner and other necessitaties. The bagging guy was polite and very courteous on how I would like to have my groceries bagged in my reusable bags I brought. All in all a great location and parking was accessible and a breeze.

please don’t go… you are going to be waiting in line …
i went to the deli and ask for a blt sandwich …
the latina lady told me we don’t have any bacon… i told her this is vons market …
you have plenty of bacon …
she game me a excuse. …so i didn’t get my
blt sandwich. …customer service sucks at this location. …

The lay out of this store is pleasant. A lot of different areas of this market for all your shopping needs. A floral department to the left, then to the right the deli department. Always great to get some sliced lunch meats from the Deli. A large variety of hot baked pastries and cakes.
With the Holidays just around the corner it seems like all the stores are getting ready. The Deli and the Bakery department pre-​order.
This however seems to be more expensive than other stores. such as Food for less and or Walmart Super Store. Not sure if they price match.
Still there where some good sales.
The appearance could use detail cleaning, especially around the Bakery Department.

Horribly long lines. I don’t understand why Vons hasn’t yet implemented the self-​service check out for times like this. Just about every time I go here there are lines. Why? Not enough cashiers. Probably the best time to come is around 10 am or 3 pm on a weekend. I love the convenience of living so close, but it’s just too much of a hassle when all I want is beer and there are 5 or 6 people in front of me with a line that is beginning to snake it’s way to an aisle — meanwhile, 5 check stands remain vacant! ugh.
Other than that. This is a very clean location with quite a selection. Produce and fruit is quite pricey, but for other grocery needs it’s pretty good.