Courtyard Norwalk

I have to give them credit for service. While the lobby is spacious, the overall hotel itself is only okay.
In terms of service, it was excellent! The front desk (I believe it was Brittany) was super friendly and I asked her if they sold pre-​packed oatmeal since I wanted to eat something hearty before a 6 am workout. She actually went in and gave me her own oatmeal, which was excellent.
The hotel itself is also very clean and I slept very well. However, a few things that could be improved on are:
a) Limited food options for vegans at the lounge/​restaurant. I don’t even think they had a veggie burger or a veggie wrap.
b) The gym was quite small
c) Location is great for businesses in the area, but unfortunately, there isn’t much else in the area.
Verdict: If I have to be in the area again, I’d stay there.

Dated. Needs to be renovated. Not an enjoyable experience. I will not stay here again.

I stayed here regularly (weekly for a matter of months) back in 2012/​2013, and found my experience to be mediocre.
Positives:
— nice, big TVs
— sliding glass balconies ensure fresh air (a nice rarity)
Negatives:
— checked-​in on one occasion to be greeted by an unflushed toilet, complete with contents; front desk seemed unfazed when I called to report it, asking only if I’d like to move rooms
— flimsy, thin mattresses that seem to cave-​in (some of the worst, ever!)
— mattress covers don’t fit the bed nor stay on
— pillows: either foam or down «knots”/clumps (lumpy)
— no earplugs available, for purchase or otherwise (there’s a Walmart nearby, if needed)
— wake-​up calls contained advertising messages (strange & atypical)
— only processed food items available for breakfast at the bistro
All in all, I’d recommend finding an alternative if possible.

I’ve stayed at several different Courtyards, and this is probably one of my favorites. It’s situated in a pretty quiet town, but if you drive less than 5 minutes, there is a plaza with a Walmart, Marshalls, Home Goods, etc.
Parking was a little hard to find, since the lot is smaller than usual, but we managed. As soon as we walked in we were greeted and assured that we would be taken care of immediately, since there was a customer ahead of us. We noticed immediately the ‘signature’ Courtyard furniture and ‘look’. Despite the usual, this hotel was kept very, very clean and organized. The dining area (where the hotel restaurant is) was clean and inviting.
We were taken care of pretty quickly! The receptionist was attentive and talkative (in a good way!). She also gave us a room with a balcony, which was much appreciated!
Our room was bigger than others we’ve used. It was also thoroughly clean and neat. The beds were comfy, and the pillows were like clouds.
We didn’t get a chance to use the pool, but I did use the gym! Obviously, it was small (like most hotel gyms), but I got my **** done. It was also organized, so no complaints there.
We ate at this restaurant for breakfast (since it was included) and we were not disappointed! It was so yummy, cooked fresh and to order, and easy to get. It was so much better than your standard buffet, where the food sits and lingers.
Definitely a cozy, clean hotel and worth the visit.

Stayed here a few times visiting friends in Connecticut with my husband and daughter. It’s been a while since we were here but as far as I can remember it was always clean, presentable & friendly staff. Room’s are a little small and they can be a bit pricey but in the end you get what you pay for (good service).

Very impressed! Nice, clean rooms, looks like they might have renovated recently.
Front desk personal was super nice.
Only downside is the thin walls, you can hear people talking down the halls and the cars on the freeway.

Showed up for a wedding event. We had reservations that were made well in advance. When we arrived, the manager came out to tell us that unfortunately they did not necessarily have rooms available. We told him that we had a reservation and we’re told that reservations don’t actually guarantee that a room will be ready and available for you at check in time. Overall a very disappointing experience. I would definitely not recommend this hotel.

This was base camp for our Babymoon weekend away.
The person at the desk who checked us in, Matt, was a very nice guy and did his best to be helpful. Our room was on the first floor since I mentioned being pregnant when I made the reservation, which we appreciated. They do have a gym and a pool. We did not get around to using either tho.
The room was nice and clean. A single serve coffee maker, extra bedding, and a blow dryer were in the room. Our bathroom had the vanity outside the toilet/​shower area so 2 people can do different things at once.
There was a nice chair for sitting and a desk built into the dresser area. I was a bit confused as to why the tv and bed didn’t face each other, but that may be a personal quirk.
Our final morning, I decided to try the in hotel café called «The Bistro» for breakfast. As you can see from my pictures, the food looks appetizing enough and they serve Starbucks coffee ²⁴⁄₇ I’m told. What bothers me is the cost. I’d accept coffee with a name brand costs more, cuz it does everywhere, but a breakfast sandwich/​french toast/​and side of bacon costing $ 20 +/​-​??? Nope.
That (massive) flaw aside, it was a nice 2 nights stay. Though our second night, the people in the next room sounded as if they were engaged in an exorcism. Drawer banging, wood hitting something, a child crying, a loud male voice… it was ridiculous! It wasn’t the tv either.

If you planing to sleep that might not be the place to go…
I had my 76 years old mother stay there Friday Saturday, hoping that she could get a few good night sleep after traveling for 6 hours… Unfortunatly the Marriott had book a GIRL teenager basketball team for the same week end. You can just imagine the noise a flock of teenager girl can make for hours… meaning till 2 am… girls running in the hallways, in the Loby, and screaming in the room next to my mothers room. After a few hours my mother called the front desk and no one answered, she WALKED to the front desk in her PJ’s «dodging «running teenager, and no one was there. after the 3 try, she finally got the front desk attendant and made a complaint at 2 am !!! in the morning she ask the management what they can do about the 2 sleepless night she endured at the marriott, and for the trouble they offered her a orange juice and a cup of yogurt.

This courtyard is pretty nice just like most of the other courtyards. Clean, comfortable, and has lotion!!! I have been very big on hotels with lotion on the east coast because it’s freaken freezingggggg. The front desk person was very funny, friendly and entertaining. I really liked his service. The hallway colors and rugs could use a bit of an update. I don’t really have many complaints.

Stayed one night this past weekend with my son. Overall, the hotel was very good. The front desk staff went above and beyond our entire stay to help us. Check-​in was great, and they took the time to explain everything about the hotel and what was covered in our rate. The hotel definitely has everything one would need for a quick weekend getaway. The market has things available 24 hours, the Bistro had good hours and the lobby/​restaurant areas were very nicely decorated, new and comfortable. The Bistro customer service was lacking a bit, however. There wasn’t any formal ordering process and it seemed chaotic during breakfast time. I had a free starbucks «beverage» coupon and they said it was good for coffee only. Have the coupon say Free Starbucks Coffee instead, or train your staff on how coupons can be redeemed. Prices were definitely on the high side.
The location is very convenient to the Merritt Pkwy, and if I had a reason to stay within 20 miles of this hotel again, I would definitely return.

We are here in town for a funeral, booked online through hotels dot com, so I can’t speak to their reservation services. We normally stay at a different hotel but they had no king/​queen bed rooms left, do we chose this to be close to family.
Room is .o.k., nothing spectacular, king size bed decent, mattress a little older but still holding up well. Only issue with our room is the outside patio door to parking lot is sealed off, no big deal, but huge leaker of cold air from outside.
They have a bistro in the lobby with «for purchase» breakfast, $ 60 for today’s breakfast of 2 adults, 2 kids & baby. Had to search for help to order, but then it was very quick & accurate. Most hotels in this price point include breakfast, this alone will probably have us not stay again.
Desk staff very friendly & helpful!

A bunch of us were staying at this hotel as we were attending a birthday party a few miles down the road. While checking in, we mentioned to the manager, Robert, that we were with a bunch of people and we would be partaking of the bar later that day and even later that night. He asked how many of us were there and we said about 20 of us so he said that we could use one of the empty conference rooms if we wanted to so we had enough room to fit everyone — and that’s exactly what we did — we brought down our snacks and drinks from our room, set up an ipod with some speakers and we grabbed some cocktails from the bar and had our own little party in there. We left our stuff, went to our birthday party down the road, came back around midnight and continued the party — all our stuff was still there — it was a great time. We ordered in Dominos, sang along with some music and talked until about 3:00 a.m. When it was time to retreat back to our room for the night, it was nice having a pleasantly decorated space that was immaculate with a comfortable, plush bed and fresh smelling linens to look forward to. We saw Robert the next morning and thanked him profusely for letting us use the conference room and he gave us his business card and said if there was anything he could do for us for our future stays to let him know. Needless to say we will definitely be back.

I’ve stayed at the Courtyard many times for business trips. It’s a pretty basic hotel, with nothing particularly noteworthy. The staff is really great though, always friendly and recognizes me when I come back even after a decently long time.
Gym is just the basics but in good working condition. Haven’t used the pool.
I discovered recently that their hotel shuttle is pretty flexible. I asked about a good way to get to South Norwalk, where all the good restaurants tend to be, and they offered to just drive me in the shuttle. Definitely nice not to have to drive all over the place.
Only downside I’ve found is that the Wifi is TERRIBLE. I would love it if I could pay money to get a decent network connection. As is, the network is barely serviceable for even basic email. If you’re going to need to get some work done and be online, you’ll definitely want to bring your own wireless service.

Beautiful, spic and span room! Excellent price!

Lobby/​Food:
Lobby has a great look to it– very large, open, tons of seating and lounge areas.
Starbucks in lobby, but only 1 roast.
Happy Hour available but several items on list unavailable. Drinks my coworkers got were made from mixes.
Breakfast was great, not included though (chose via menu and pay per item). Good oatmeal.
Amenities:
Wifi available.
A small gym with about 5 machines.
Pool.
Room:
Bathroom was great and clean; shower head nice.
Beds were nothing fancy, nothing special, I didn’t get that ‘woohoo i’m in a hotel’ feeling… my sheets had what looked like blood stains on them.
TV access to movies under $ 10, tv channels.
A/​C worked properly.
About $ 200 a night but I’ve seen similar-​class rooms for half of that.

I was recently working locally and needed to stay over for a night, and considering this hotel was close to my destination the following day it seemed logical to stay here.
The lobby is nice, modern and basically the standard layout for the Marriott by Courtyards across the country (I’ve stayed in a few of them). The staff at the desk is friendly as you might expect them to be and they offer the standard round’ the clock coffee in the lobby, a fireplace and plenty of places to sit, relax or catch up on some work.
The room I had wasn’t anything terribly special and is beginning to show its age, although it did have a balcony and overlooked the courtyard which looked pretty, well lit and enjoyable if I were staying for any length of time. The room was clean and all, but seemed like the mattress might be due for replacement soon and maybe some of the furnishings as well.
It’s a worthwhile place to stay. .. despite the need for updates, you generally get a consistently nice place to stay when it comes to Marriott properties.

Don’t let the lobby fool you, this hotel is not updated. I was in town for work for training so I was stuck here for a week, which was about 6 days too long.
The hotel is relatively clean, but outdated. My thermostat’s battery was dying so the temperature would not regulate, but when I called to have it fixed they responded promptly. Also, my tv remote didn’t work the whole time I was there even though I alerted the front desk to the issue a few times.
I didn’t have a rental car while I was in town, so I was stuck using the free shuttle to get to and from work every day. The concept of the free shuttle is nice, but sometimes I would have to wait 30 mins even though they advertise a small radius that they operate in.
Despite all my unfortunate experiences, they staff was very friendly.