H&R Block

I have been here twice and I love it! Loretta is so sweet and helpful! Everyone here is so nice and I get my tax return no more than 2 weeks with direct deposit. Thank you H&R block in Norwalk!

We’ve been here a few times and grew suspicious last year when we were told that we owed the IRS 3K even though we made almost 10K less than the year before when we received a refund. We recently bought a home and figured the mortgage interest would take care of it the next tax year or so we were told. This year was even worse, our tax professional told us that we owed the IRS 10,000.00. Yes, 10K. My husband was so upset, he got up and walked out. I tried to stay calm and asked our tax professional to go over the paper work with me once more. From across the desk I was able to see that she included the roll over of 401Ks as income. I called her on it and after a few minutes she started telling me that they recently got new tax software and it screwed up, she brought over her supervisor and explained it. We still owed 5K, but she put in the system that we owed that. We submitted new W4s to withhold extra monies and invested more into our 401K hoping that will help. We won’t be back to H and R Block next year, what we pay them in fees, I could mess it up myself and try and catch my own mistakes. I’m sure you have to watch it anywhere you go, but I was surprised this happened and how adamant she was that we owed the 10K and told my husband «It is what it is». Wow.