McDonald’s

This McDonald has improved lately. They have a new manager that has been with the company a long time. I’ve been in there twice in the lat two weeks and he is training staff and always cleaning. The food order was accurate and hot. I’m hopeful that they have turned the corner and you should be much happier now. I hope it continues and they are appreciated more in the future.

You had one job. Well. Let’s just say that this McDonalds cannot clean up its terrible act. I live in norwalk, I don’t frequent Mc Donald’s, I would hope no self respecting person would. I usually get the correct order 1 out of three visits. Do yourself a favor and instead of going there, either punch yourself in the sack or punch yourself in the sack. And if you do go and get your order screwed up, don’t bother complaining, it doesn’t help shape up the employees — they most likely won’t be working there long anyway… so to all the regulars (Mountain Dew people and other rif raff) you deserve each other.
Ps zero stars isnt a option. Wow, what is this 3^rd grade? You get a star for just breathing with a McDonald’s shirt on? Wtf

Food is typical McDonalds but the drive thru will get your order right about one in ten times be sure to double check every time you eat here it is impossible to get it right management needs serious help as they just apologize every time. I made the kid walk back and forth 3 times for my Hash Brown, Milk, Syrup. He was pissed. but I think he got my point! Just get it right the first time and that doesn’t happen

It is what it is, it’s McDonald’s. Everybody has had their food, so nothing I say in that regards is going to be new to anybody.
It just seems more often than not I have issues with the service and quality here. Over the years I’ve had a plethora of missing items. As a veteran of fast food service for a few years in high school and college I can attest to the fact that there are a lot of orders that get processed in a given day, and once in a while things get missed. It happens. But it should never happen in the frequency that it happens here. Maybe I’m just really unlucky.
Being in Norwalk, there aren’t many options for food, especially later at night unless you want to drive into Des Moines or West Des Moines. My latest trip to this establishment last weekend continued to solidify my already dismal feelings toward this place. Again, another missing item (an Apple Pie), and even though it was quite busy at 10:00pm that particular evening (a drive thru line about seven cars deep) my burger was cold and the meat was nearly the consistency of beef jerky. It was cold and chewy and downright nasty. My microwave at least melted the cheese and made it slightly more edible. I just don’t understand how I could get something so cold and nasty when they had a long line backed up. One would think they had to be cooking fresh food to meet the demand right?
Of course, I contacted corporate, and as usual I haven’t heard from them and don’t expect to either. They don’t care. It’s McDonald’s, the biggest fast food chain in the world. For every customer they drive away they have more just being born who’ll be hooked on Happy Meals by the time they are two years old.
Sorry for the rant, but this place is horrible and even though I am hoping and praying for more eating options in Norwalk I would not shed a single tear if this McDonald’s were to just go away.

Much like the first review, I have stopped at this McDonald’s a few times on my way to work. Not anymore… I understand it’s a fast food restaurant and they are usually hiring from a pretty shallow applicant pool, especially during the hours that high school kids have to be in class. Any weekday morning it is painfully obvious that the workers they have haven’t even walked past a high school not to mention actually attend one. The ebonics (sp) speaking, mush mouth, water head they have taking orders is possibly one maybe two IQ points smarter then the lamp post you pass as you pull in the drive. It took almost three minutes for this rocket scientist to speak clearly enough that I could understand her as I was trying to explain, one diet coke and one regular coke. She was then so excited with herself that she actually got it correct she held up the receipt like it was her GED and proclaimed ‘look I got them switched”… Trust me, it sounded nothing like what you think, but I don’t have a ghetto speech app. As I shared in her triumph I forgot to look at my order and guess what? The two drinks are the only things she got correct. Two out of six isn’t bad I guess, if you’re a minor league baseball player. When we figured out the order was as mistaken as this girls parents for marrying 1^st cousins and breeding this joy into the world for us to share, we turned around and attempted to get the correct items and you wouldn’t believe who the superstar manager is of this fine establishment is, yep you guessed it… it is Norwalk ‘s version of Precious’s brother… Or at the very least a immediate family member. The way this guy talks I felt like I was in the front row of the Apollo theatre on amateur night. It was like trying to have a conversation with Pookie from New Jack City, and not the sober Pookie, but the high as a kite crackhead Pookie. If this is the best this place can hire then Norwalk is doomed. They should just change from McDonald’s to Popeye’s chicken now and call it good.
You’re better off punching yourself in the sack and bouncing your forehead off your steering wheel then trying to get a correct order here… It’s less painful and will be closer to what you would ask for then these assclowns could ever do. Good luck. The interstate isn’t that far away and the are much better places that actually care about their customers.

Your standard McDonald’s. I did find out they no longer serve tea. Was a bit of a bummer when I really needed to have some tea.