When a new My Favorite Place popped up nearby, I was happy to see it! I’ve been to the Cos Cob and Greenwich Avenue locations many times over the years and have never been disappointed. Quality ingredients, healthy options and not-so-healthy favorites round out a straightforward menu that has something for everyone. But the Norwalk location needs to get its act together. The staff seemed bored and somehow managed to mess up my order of a grilled cheese and tomato on wheat bread with soup. I ordered, paid, was told there was no soup several minutes later, was refunded, paid for the grilled cheese with tomato and ended up bringing home an unimpressive plain grilled cheese on white with a handful of flavorless chips. It’s worth mentioning that I was the ONLY person in there at the time. I’m definitely up for giving it another shot, but hate the fact that I’ll feel the need to check my bag to make sure I’m leaving with what I asked for and paid for.
