Rojo Car Wash

I’ve actually been coming here long before my Unilocaling days and didn’t even think to check into a gas station because it’s a gas station. My mother has been coming here since I started going to Xaverian (in the 90’s).
The gas prices are definitely some of the lowest in the area which can lead to long lines during popular times. I always get a Laser Wash when I fill up. The Laser (touchless) Wash is great, although I think the pricing is a little high ($ 24 if you want the works). Also, you only get 60 seconds of drying which isn’t enough to dry your entire car.
The Do It Yourself car wash bays are awesome and I fortunately have not had any problems with the credit card machines. My tip to anyone using a DIY bay is to not use the brushes on your paint! The bristles are really stiff and loaded with dirt (from the hundreds of cars washed before you). Use them on your rims if you must, since nobody can resist a quick rim job. You can save money on drying by driving down Route 1 at 130mph.
In the winter time, the Laser Wash is a must for me. However, in the warmer months, I’d recommend the DIY bays at Prestige in Canton if you live in the area (or don’t mind the drive).

Always great prices, sometimes a line, but I will wait for the prices here. There are longer hoses so you are able to use both sides and not have to wait. There are also TWO entrances here. One off of Route One and one off of Everett Street. Careful of the Everett Street exit/​entrance, it is narrow and hilly and people whip around there! This is my usual go to gas spot since the prices are great and I am usually in the area getting something done!

Poorly organized entry and exit and very unfriendly cashier. Plenty of alternatives around with better convenience.

Dropped by to use the vacuum since I was in the area. It was posted that it is $ 2.00 for 4 minutes to use the vacuum. I checked my account a few days later. I got charged $ 20 on my card!!! Terrible place trying to fly exorbitant charges under the radar! Avoid this car wash at all costs! The vacuum wasn’t even that strong!

The employees here, that are walking about the parking lot (directing traffic), and the ones at the «pay station» are all consistently friendly, kind, and FAST. Specifically, Barbara at the pay station is great! They continue to have the lowest price for towns and towns away, yet the Shell diagonal across Route 1 in Westwood isn’t too bad either. Overall great gas station, just be prepared to wait during busy times, and if you go through the back way, from Everett Street, take caution near the Diesel area (YIKES!, Also always congested which huge trucks), and also be careful of those speed bumps.
For the car wash, Dr Detail in Walpole & ScrubADub in Roslindale are both better, and cheaper. I wish use the Vacuum here and the manual car wash (yet very rarely)… but the car wash is really just 4-​star worthy, while ScrubADub & Dr Detail deserve 5 stars, just for the fact that they are less expensive (not if you go by regular price, but if you use coupons they are!)… and are a better actual wash for your car!
Also: as I said about the Everett Street entrance & exit. BE CAREFUL!!! The diesel trucks, speed bumps, but mostly exiting is RIDICULOUS! I come to Irving rather often, and consistently make the mistake of going out the back way to Everett Street, which I would NEVER suggest to ANYONE. If you need to get to Westwood or Dedham, and don’t want to take a right on Route 1, just do it and then take Ellis Avenue… so much easier. Specifically, coming here on Monday, August 10: Everett Street was backed up from Route 1, to Brookview Circle, and cars diagnoally from Glacier Drive were backed up and cars coming out of the Mercedes Benz dealership were all backed up. It took at least 7 minutes to exit left towards Westwood… NEVER again! Yet, this is NOT Irving’s problem, so they shouldn’t be put at fault.
Overall, great gas station and pretty good car wash. If you asked, I would suggest it.

This place is awful… well the traditional car wash is… I went here to get a car wash while my pup was at the groomers… the first thing that caught my eye were the high prices… so after the initial shock I decided on the platinum wash which was 18 bucks… so I go through and I realized that this has to be the fastest car wash eva. like why is it going so fast, I mean let the soap do it’s job before rinsing.duh. so I quickly finish and I go in to purchase a towel, which was 4.24 for 4 terry cloth towels (where do they do that at?)…after purchasing I realized they had Shammies so I returned the towels and settled on the Shammy… I mean it was a little confusing, however it was ok, I understood… anyway I get outside to dry my car and saw that it had dried in the sun but it looked like my car hadnt seen water since water seen it, I mean it was filthy… not worth the 18bucks I spent… so I took my personal cleanser out of my truck and proceeded to clean my car right there right in front so they could see me… I could have went in and complained and caused all kinds of hell but i chose the high road. I will not go back for anything else and I will tell everyone I know not to go there either… I am so disgusted!

Wow. Looks like I’m not the only one with a negative review.
Yesterday I took my car to the car wash (self-​service), put my debit card in, and nothing would start. I tried everything just in case I was doing something wrong but nothing would start. Then I placed it back into «stop» and it didn’t stop. There is also a button that says stop that you’re supposed to press, so I pressed that hoping to god my card would immediately stop being charged. IT DID NOT STOP AND THE TIMER CONTINUED TO RUN!!! My card was being continuously charged, and I had absolutely nothing to wash my car with.
I went to the office and spoke with a young man who informed me that there was no Manager on duty and they had absolutely no way to stop the machine. *gulp*. Yes, you read that right.
I went back to the wash and my card is still being ran. I am forced to leave with my account potentially being fully withdrawn, and no insight of what would happen in the future. He did inform me to speak with a manager though the next day.
DAY 2 OF FUN!!!
This morning I drive over there, speak to a manager who was not informed of any of this (And I was not the only person this happened to) who told me the charges are still pending and they should be automatically reimbursed within two business days. I totally get that, and my account DOES say it is only pending at this point. However, I was told yesterday that they would give me a free car wash but I didn’t do it because I have a soft-​top and only the drive through was working… I asked about setting me up at the self-​serve bay and he denied me continuously. It’s only $ 10 and the WORST that could possibly happen is losing out on $ 10 to gain a happy customer. I will not be returning here again unless I have more issues with them regarding payment, but it is completely unfortunate because I am less than a mile away and was looking forward to giving them my business at least two or three times a month.
I just feel that when you provide lacking customer service and you do not own up to your own faults, you deserve to have other people aware as well.
UPDATE! So I checked my account like a week or so later and it did end up getting charged btw! (When I returned they did finally give me the money)

Don’t waste your time for the car wash, better off waiting for rain. Gas is cheap though.

After 65 hour work week, the last thing I wanted to do was sit in a 45 min line for the laser car wash. So that happened. I finally got to the front of the line, inserted my credit card when prompted, but the machine wouldn’t work for any of my cards. I asked the attendant to come over but he was useless. I was pretty much told tough luck. Oh, and there was no sign saying ‘cash only’ or ‘credit cards not working.’
I will NEVER go back here. I’m usually patient, but this really ground my gears. I wish I gave that snot nosed attendant a swift kick to the testicles.

This is a great place to get gas due to the consistently low prices. I find they tend to charge less than most other stations, especially if you pay cash. I don’t always bother to pay cash at other places, but Rojo’s has a machine to accept bills on each pump. Much more convenient than having to go to the window! They also have a large number of pumps, and long hoses so you can pull up on either side and reach your car.

This place is horrible. Every time I go to the laser car wash there it’s always out of change and you get a receipt then have to go to the attendant. Lazzzzzyyyyy can’t check daily. There’s always a problem no soap or no change. All self serve have no pressure never have what a joke. Don’t go stay away go down the road to Dedham or canton never had trouble at those car washes.

I used the «do it yourself bay» I might as well have don’t it at home the pressure on my hose would have been better. amusing that I kept hearing the beeps that my time was running out… yes it needs more money when it takes forever to wash and rinse when the water spits out!
CHECK THE WATER PRESSURE ROJO!!! It’s AWFUL… its almost stealing from your customers!

CAR WASH IS THE WORST. My husband is outside vacumming the car since they didn’t do it. When he asked to have the car dried (he paid for platinum wash) the attendant called a ‘manager’ who was rude and wholly unprofessional. At that point, he hadn’t even noticed that half the car hadn’t been vacummed and the wheels weren’t polished. Going to the place in Walpole next time. This place is a joke and not worth the $ 30 spent.

First time visiting this place on Route 1 in Norwood to vacuum the car and get a wash. Pretty large complex containing an automatic wash and several self service wash bays as well as tons of vacuums and even carpet shampoo machines etc. I liked that you could either buy a wash card or use your credit card at the vacuums since scrambling for change is a pain. A wash card is intervals of $ 20 and you can use it in the washers or the vacuums/​shampoo.
The bad part, most of the vacuums didn’t accept the card or were broken and the 4 or 5 minute long vacuum time they stated on the face of the vacuum was wrong, more like 2:50 for $ 3? Rip off… and the clock clicked by fast not even giving you enough time to get the whole car done. They charge you an extra $ 1 for using a card of any kind, another rip off. So total it was around 9 bucks to vaccum the car and it still isnt even clean from these barely sucking cleaners. The auto wash was okay, nothing fancy… for $ 11 bucks you get a wash and wax with undercarriage wash. For the size of this place I would have expected more. The wash card gives you points to accrue to a free wash. The gas pumps and there were many in a row had a line of cars probably because this is the cheaper price around for gas.
Not sure how Dean Street is (their other location) but this one wasn’t the greatest place I have seen and with so many of these places around, you can probably find a better one with cheaper prices, however will you be scrambling for quarters to vacuum?

Love the self serve car wash, the laser never dries the car. Bring lot’s of absorbent towels. Ding, ding, Shocantelle.

Dropping from 3 to 2 stars.
When I was a kid we used to catch this sunfish everytime we went fishing, the poor b@st@#d had about 50 holes all around his mouth by the end of the summer. He was dumb but you got to admit tough.
I’m beginning to feel like I’m the sunfish to Rojo’s pond.
Went in to get an inspection sticker, nobody home, then some kid popped up out of nowhere and said the mechanic would be right over, then he came back and said he was fixing some computer problem and that might take a couple of hours, could I come back then?
Sure, I said.
Then I remember why I don’t usually take my car for an inspection there — they still have cheap gas, and the car wash isn’t too bad most of the time.
Off to Norwood Tire.

Best place to buy gas and get a car wash. The $ 4 off coupon is only good if you buy premium gas.
The original owner passed away last year and now it is owned or manged by Irving. I don’t know if that was planned before his death or if the family just didn’t want to deal with the business.
Don’t worry about the long lines because they move fast and the gas pumps all have extra long hoses to fill up either side of the car.

Go go Rojo! Cheapest gas around Boston, I think. It’s been $ 3.99 a gallon for regular for about a week now.
I don’t go there for the car wash, so can’t say anything about that element. I think it’s interesting that they also sell used cars, it’s like three, three, three businesses in one.
The gas line looks ridiculous but believe me, it’s not. The longest I ever waited for gas is 10 minutes, at the height of evening rush hour when the line went all the way to the end of the parking lot.
I’ve waited that long at other gas stations with no lines because of the occasional schmuck who leaves his car by the pump while he goes in to play his numbers. If someone tries that at Rojo I think they’ll get their a$$ kicked.
They have a very good system — lots of pumps with long hoses (so you don’t have to worry about which line you get in, because the hose will reach to the other side of the car) — an attendant at busy times who directs cars to a pump as soon as it opens up.
The pumps also take credit or CASH, so you don’t even have to walk inside to pay. There’s an attendant booth on the island as well.
If you drive a diesel vehicle there is never a line at those pumps.
One interesting thing about the car wash is, the self-​serve bays are huge — really tall and wide. I can envision a trucker driving down US1 thinking «man, I wish I could wash this darn semi truck,» and suddenly he passes Rojo and he’s like, «Yesss!!»
It was funny when I envisioned it.

Cheap cheap cheap gas. Long lines to get it.

I love this place. I drive from Watertown to fill up with Diesel fuel because it’s 25c cheaper than most local places (if you can find diesel fuel.).
I would not go here to gas up my car. Gasoline lines are always long and it’s not worth the wait.