FedEx Office Print & Ship Center

These people are incompetent. Attempted to have one of our employees receive a fax at this location while traveling for business only to be told that it wasn’t received twice however, we received confirmation on our side on both attempts. Resent a 3^rd time and they told him it could take up to 2 hours (hmmmm? really?). Instead I requested to email-​to-​print and he inquired as to their process, they said such a service «wasn’t possible because they didn’t have permission to access someone’s email and print for them.» ARE YOU KIDDING, DOES THAT SOUND LIKE WHAT WE WERE ASKING TO ACCOMPLISH!!! And this was a manager! I then called said manager myself and I was met with rudeness and an extreme display of incompetence, at one point even displaying an attitude commenting «what are you not understanding?» LMAO! I then explained FedEx Office’s
process and also that FedEx Office even has an app for the service for Apple, Android, etc. if needed and we utilize the process nationwide on a weekly basis. She then attempted to back-​peddle and said «well you asked us to print from your email, you didn’t ask us if we could print from email sent to us.» AVOID THESE MORONS AT ALL COSTS! There’s a Staples around the corner that actually has employees with intelligence and not only display but can spell the word courtesy.

I’ve never had such a bad shipping experience.
This place is completely incompetent.
Avoid Fedex at all costs. I have lost all faith in Fed Ex after my experience with this location. Never again.

Terrible. I’ve tried to give this place a couple of chances. Went in two weeks ago to print out invitations and the lady behind the counter cut them wrong. Went back today to print another item from the self help computer but my hard drive didn’t show up. When I asked the man working he just said «they normally work» and walked away. I then asked him for assistance behind the counter and he continued to act like he didn’t wish to help me. I had to leave with nothing printed.

The team member Nuh D. was not happy and could of cared less to try to help us. He had an attitude when we asked him to retake our daughters photo. We were charged $ 15.85 for two 2“x2″ photos. I think it’s a ripoff. I don’t recommend at all.

Had to ship and Xbox One back to Microsoft. Since I couldn’t use the original shipping box, which would have made this a free shipment, the FedEx agent decided to use a massive box and packing without telling me, then charged me $ 20+ for it. This was supposed to be a free, prepaid shipment back to Microsoft.

Went in for first time, friendly greeting. dude helped me find a box. Then to top it off, cashier rounded down so I didn’t have to carry 88 cents. Awesome business

I’d like to talk about competence. Specifically, the lack thereof.
This Fedex location, coupled with the Ground Center on Philadelphia Rd., has had me running around for almost a week trying to get my package. From moronic employees mislabeling and misplacing packages, to an absolute refusal to do anything without your fifty-​seven digit tracking number, I have been frustrated to the breaking point here. While waiting in line, one employee actually let TWO women go ahead of me. Look, I get it, I’m a dude, and you may need to possibly get a number or something, but there is an order to things!
I don’t get too many one-​star reviews… I’m a pretty generous guy, and I try and see the best in people. But this place, this awful, hellish place… I just want my damn contacts. I still don’t have them. Avoid this place, and, if you can, avoid using FedEx in general. But especially avoid going here – incompetence galore.