NJ Nails Spa

They rocked it! I apologize to the other patrons but these ladies saw an entire birthday party of 8 year old females in under an hour and made each one of them smile after a «not so positive experience» with the limo service. The ladies were great. I was worried I would have to pay for the other patrons service by the girls worked fast and got us in and out without feeling rushed.
Thank you for a little sparkle in my little girls birthday,

I won’t go anywhere else! I have gone to about every nail salon in Novato and I’m so happy that I found NJ. The staff is so kind and genuine, I always feel welcome and have a great conversation while I get my nails done!

Unfortunately my most recent experience here was my last. I frequent this establishment ever other week for at least a manicure. I understand that Saturday’s are busy, however my manicure was not completed and the portion that was completed was sloppy at best. This is very upsetting as I enjoyed coming to this location for its convenience and service. Because of the nail technicians rush, my cuticles were cut too short causing one to bleed and all of them to be sore. The three stars are only for the lovely lady who did my pedicure. Very disappointed.

I don’t know why it’s hard to find a decent nail place but this place checks most of my boxes. Clean tools and environment, nice/​newer décor (HATE the sad, outdated strip mall salons) friendly staff, great massage chairs, convenient parking, moderately priced. The only complaint is they rushed my service a bit but I think EVERY nail salon does this to as many people in and out as possible.

They shaped and painted my acrylic nails beautifully! Gel overlay lasted three weeks.

WALKED OUT mid way through appointment! I have never had a worse experience at any nail salon and ended up walking out mid way through what was supposed to be a fill! Based on a friend’s recommendation and the fact that my usual nail place was all booked I decided to take a chance and try NJs. I was given NHI a man whose station is the first one on the right as you enter. Be aware as this man is not only extremely useless he refused to help me pick out any colors despite my asking twice nicely the acrylic was super cheap and thin and you could see straight through the nail! When I asked if he could put a thicker layer he sighed at me! To top of off he cut my little pinky finger WAY shorter than the rest and completely ignore me when I mentioned it. As I clenched my teeth thinking wtf was I thinking he put on the ugliest thinnest coat of pink! I told him I don’t like the color and to please remove it so I could pick out something else. Instead of apologizing and being helpful he slammed the polish on the table and shook his head in anger at me! The nerve of this man was appalling! I had enough and said I’m done! Went to counter thinking owner would apologize or try to make things better by assigning me to someone else I mean I was a new client after all and to add insult to injury she said NOTHING but to shoot me dirty looks and ask me to pay $ 25 for the half ass fill! I should have refused but that’s not the type of person I am. I will however tell everyone I know including the friend that recommended this hell hole to not be tricked by their somewhat fancy décor and run for the hills! I highly recommend Vintage Nails in the same shopping center where everyone is nice, patient and accommodating!

Great place! Fun and comfortable environment with great prices! The staff are very welcoming!

Updated Review:
Let me start by saying that I was one of the first customers during their opening week. I have referred many people to this nail salon because I was so impressed with the end results and with the customer service. I’ve been to this salon many, many times!
I have definitely had a different experience recently and am extremely disappointed. This is based on the service alone.
I made an appointment last weekend for a girlfriend and I. I was running a few minutes late (no more than 5) and I called ahead to let them know. My friend was already there and had picked out the polish of choice for me. The woman on the phone said ok and if I was very late I would have to reschedule because they didn’t have any room and they were booked. My friend said that it was practically empty! On a Sunday!
My friend was texting me to hurry while the woman sitting in front of her was glaring at her with her arms crossed and refusing to start until I got there.
Once I got there, the women that were working on us were extremely rude! Rolling their eyes, sighing, and giving us attitude at the same time. Now, don’t get me wrong, I am very patient person and I understand that I was late and it was my fault. I definitely apologized at least a few times when I arrived and also later. They said ok ok but kept glaring at us the entire time.
Most definitely, THE most uncomfortable, least relaxing, and disappointing experience in getting a manicure and pedicure!
I am hoping this was a one time deal and that my next experience will be more positive. I am willing to give them another shot, but if this keeps happening then I will most certainly go elsewhere!!!

I’m so sad! I know it’s not the owners fault, but I had a really bad experience today. I usually clip my nails before I go for a pedi for fear of this (but that is ridiculous). When will I find someone who gets what I mean when I say «short». Hours later my edges of my toes are already cutting into me. Daggers! She took forever!!! The entire time she did anything except barely use the nippers. She was looking to her right at her co-​workers or day dreaming out the door. I kept reminding her to make them short. Even with the exfoliation she concentrated on areas on my feet that have thin skin. Her fingernails dug into my toes while she painstakingly painted my toes. Lint was on the brush and she just kept painting! her frustrated attempt to wipe off didn’t work. she clearly wasn’t experienced. Usually the hot stones there feel so good! But she thought that digging them into the bones of my feet was a nice feeling??? Yes I tipped her. My only regret is that I didn’t ask her «American» name so I can make sure I never get her again. I had two great experiences prior which is why I give them 3 stars! I clearly need to ask for people by name. Sorry I can’t warn you of her name… Ugh!

Coming here is like a tiny vacation!
I’ve been here twice and both time have been a great experience. The people working here are very nice and try hard to make you happy. I think last time Tracy did my manicure and pedicure. She’s been great!
I love the arm and leg massages — wonderful!
Atmosphere is important to me. I love how ‘uncluttered’, clean and well maintained this place is.

Waste of time and money. Went in for a quick polish change as I didn’t think the sparkly polish would fly at the job interview. Well it was quick alright but totally useless.
The tech was laughing and huffing because the nail polish I was wearing was not coming off easily. She rubbed so hard it hurt.
Then, she seemed annoyed that I had picked 4 polishes to choose from.
She skipped the base coat altogether. Then applied the polish with such inattention or lack of skill that I had to keep pointing out the spots she kept missing.
Thoroughly disappointed and pissed since now I have to redo it all myself.
Maybe if you make an appointment and spend more money you get better service? But it should not be that way, right? Bummed.

Make an appointment. Peter did an excellent job removing the old acrylic gently while maintaining most of my natural nail and applied a new set of acrylic directly to my nail bed using only a tip on a very short nail. Gel polish was also used. Their prices are very reasonable, they do charge for removal of old set, so $ 50 plus tip was my total.

Best pedicure and full set I’ve had in awhile!!! Been coming to NJ only this year because I love the people who work here, come here and love the fantastic service!!! I got nails done by Peter this time and I’m so happy with the result!

I came here on a Fri afternoon around 1pm-​ish, It was pretty busy. I didn’t have an appt and there was a 20 min wait. I expected a wait so it was all good. Everyone here was very polite and smiled upon making eye contact. The place itself looked very white and super clean. Nicky gave me a gel manicure. She did a great job and it lasted til my nails grew out and I will definitely be going back for another mani and a pedi too.

One of the best nail salons I’ve ever been to! Super clean and they use newly opened tools with every person.
The tables have UV lights conveniently built into the desks for you to easily get gel manicures.
My manicurist had amazing attention to detail and did an amazing job!

This place is great, my nails look great I have never had do them this perfect
Thank you Peter

Finally a good, clean, pretty nail spa with detailed employees! LOVE it here. I’ll be due to put pictures up soon but I am soooo happy with this place. My nails are perfect everytime, my massages for pedicures are super relaxing, they have a large variety menu options and their massage chairs are incredible.
Prices are competitve. not dirt cheap but not overly priced either.
Nini is my girl but a lot of friends enjoy Peter, too (for acrylics)
stong recommendation for this place and I’ve tried a lot of local places.

Love this place. It’s hard to find a good nail salon. I switched to them after leaving my beloved nail salon because they had switched to cash only, and I never have cash on me, or remember to take it out. This place does take card, although they do prefer a tip in cash, which is fine by me. I do some of my grocery shopping at Target in the same center, so just get cash back for a tip.
My word of caution with this salon: MAKE AN APPOINTMENT, DO NOT WALK IN
While they’re sign out front says «Walk-​ins welcome,» I don’t think they’ve quite caught up to how busy they are. I’ve been going for awhile now and they’ve had to turn away just about every walk-​in that came in when I’ve been there. Definitely make an appointment.
Other than that, I’ve always been happy with the level of service I’ve received and the job done on my nails. I always get a gel manicure, and have them do a 3^rd coat of polish most of the time, and so have never had a problem with chipping. The chipping issue is usually due to the formula of the polish, not their application of it. That 3^rd coat really goes a long way to avoid chipping.

Great spot!
Very clean and peaceful. Nails techs are friendly and excellent at what they do, though I would suggest booking an appointment as they fill up quickly.
The woman that did my polish was a wiz with a brush and did the pattern I wanted to a T.

Very nice new salon. They use plastic liners in the pedicure sinks to keep the station clean. There is a variety of spa treatments featuring gel nails with the ultra violet driers safe out of view of delicate eyes. The people are nice and the treatments are affordable.