Great Lakes Dermatology

Dr. Cohen is nice enough, but sometimes the staff seems surly and unhelpful. Also I’ve had issues with getting scripts filled properly, i.e. scripts filled out wrong; no willingness to do refills; no awareness of costs. On my latest script problem where I asked them to downgrade a script they wrote for a $ 500 tube of cream (not kidding) to a more affordable $ 45 generic cream, they require another office visit from me (approx $ 65 on my insurance) before they will even help me with the script problem. Sorry Dr. Cohen I won’t be back.

Dr. Cohen was my previous doctor .I had 2 warts on my toe. He said he can remove it by 2 ways: burning or freezing. Burning is faster, I choes this way. And he said warts may come back because it’s a virus.
During 3 days after surgery it had an understanding that one wart was removed but the bigger one still alive in my toe. I called to the hospital and said that I feel he didn’t remove it. He said: you have this feeling because of the wound. Come back after 2 weeks.
I came back. When he saw that the wart is bigger than before the surgery he gave me the number of the other doctor and said: he is better in burning.
I can’t understand why he actually started and wast my time if he is not professional!!!
Now I feel a big difference after the other way of professional removing. And also Dr. Cohen didn’t gave me enough anesthetic and during the surgery I felt 3 times how is burning going on.

I just sent this letter to Dr. Cohen today:
Dear Dr. Cohen,
Enclosed please find an invoice for an hour of my wasted time on 4÷2÷2014. I had an appointment to see you at 1:15 yesterday but unfortunately I was forgotten in one of your exam rooms. I arrived about 15 minutes early for my appointment (don’t worry I wouldn’t dare charge you because I showed up early) and waited a standard 15 minutes in the waiting room. At about 1:15 I was taken to an exam room by one of your staff members. I was instructed to remove all my clothes and wrap myself in a piece of paper to await your arrival. After waiting for an hour in a very cold room, I decided that no one was coming to see me so I redressed and existed the exam room.
Now you’re probably wondering where I came up with audacity to charge you $ 50 for the hour of my time that you and your staff wasted. Well here’s how I came up with that number: My boss sees fit to pay me $ 17 for every hour that I work for him. I have friends who swear they would give their right arm (right arm mind you, not left, which for many is just another useless appendage) for an hour of my time. So basically I split the difference and decided that my time is worth about $ 50 per hour.
Because I am not really interested in $ 50 of your money, I thought perhaps you could do something honorable like donate it to a local food bank or shelter.
In all seriousness Dr. Cohen, do you have any idea what it is like to sit completely naked in a cold room waiting to have every inch of your aging, naked body examined by a perfect stranger? Have you ever had to visit a dermatologist in hope of having him put to rest your fears that the suspicious spot on your chest is not some vicious cancer that threatens your very existence? I realize that I’m taking quite the dramatic approach here but I’m guessing you would be the first to say that skin cancer is in fact a serious matter and should be dealt with as soon as possible. I now get to wait another 2 weeks to be seen by a different doctor.
My hope is that you and your staff would exercise a little more thoughtfulness for new patients. Your reviews on Unilocal indicate that you have a sense of humor so I hope you can genuinely appreciate my letter.
Respectfully,

Have a different opinion from MichiganFoodie S. Have been to a few derms and none of them spend a lot of time wasting my time. I appreciate Dr. Cohen’s sense of humor and his willingness to explain what I am being treated for. I like his staff and think they are very professional. I would say that in my case, «being quick and not too thorough» translates into knowing what to look for and not looking for something to look for. I go back in a couple of weeks and fully expect to NOT have to go back unless it is necessary. But if I need a dermatologist in the future, this is where I will be going.

I’ve been a patient for several months now. The staff is ok and it’s not too hard to get on the schedule within a couple weeks. Dr Cohen is quick and not very thorough. Sometimes the receptionist will give you little samples of sunscreen or face wash when you’re leaving which is always fun.
What I’m not a fan of is how often they try to get you to come back … for just about EVERYTHING. Obviously I’m here because I care about my skin, but I also need to be able to pay for my other bills too. I guess repeat business is what makes a practice successful — although they do a lousy job of making it feel worth the money if that is in fact the goal. Overall, the service is mediocre at best. I’m looking elsewhere.