Terrible service. Went inside told them who I was and what I had. 20 minutes later I had to stop a guy and ask him if my order was ready. Yep, it had been in the warmer for 10 minutes. They told me 15 minutes when I ordered but it ended up bing closer to 35 minutes. This is a terrible location and had a lobby full of waiting customers with orders that were not done on time, prepared incorrectly and it sounded like a couple orders were even lost.
Scott O.
Évaluation du lieu : 4 Novi, MI
Have ordered for takeout and delivery several times from this location. They are very efficient and the quality is consistent. Their thick crust is better than other crusts here.
Ed G.
Évaluation du lieu : 1 Novi, MI
4 and a half stars? Really! I got the«New York Crust» Pizza. What was it they called it? — bold?. No relation to New York Pizza, more like a poor relation. I’m being generous. They forgot one of the key ingredients — pepperoni. How can you forget pepperoni pizza on a pepperoni pizza? I thought I would branch out from Domino’e. Big mistake. The crust was even soggy. I hate soggy crust pizza. That is the kind of crust you used to get from a supermarket pizza back in the seventies. Maybe you remember if you are old enough — the kind you get on a wet piece of cardboard. I would have done better with a pizza from Krogers for less money.
Brittany R.
Évaluation du lieu : 5 Detroit, MI
my boyfriend and i entered this location 5 minutes before they were about to close. i really appreciate the nice service that we received here. everyone knows that if you enter a place before they close, you usually get a nose turned up at you. the worker treated us as if they had just opened, he was so nice and even gave us a better deal than the coupon that we were gonna go for. the pizza was great, he brought it outside for us since we went to wait inside of our car. amazing square pizza, and even better service! thank you.
J M.
Évaluation du lieu : 4 Oakland Charter Township, MI
I have a love-hate relationship with Jets(this location in particular) We order pizza about 2 – 3 times a month from here as it’s closest to our place and usually pretty quick. Thing is, you really have to babysit them on your order if you want anything specific, ie extra toppings, specific crust flavor or extra sauce… all of which is typical for us. For example, if you want EXTRASAUCE(I would recommend at this location if you like sauce on your pizza because they are STINGY) you must ask for it «double extra sauce» since that’s apparently Jet’s vernacular. If you just ask for extra sauce, it’s rarely acknowledged. We’ve tried telling them not to be shy with the sauce(didnt work), then we said go ahead and add lots of sauce to that pie(didnt work either) and then finally we asked their Manager, Phil — good guy — to help us determine what the best way is to communicate our preference. Hence the double-extra-sauce specification. Now, if you are not at all picky with how you like your za, this place is a green light and you’ll be happy with your pick. They have fantastic Deep pan pizza and their regular handtossed(with sesame crust! YUM) is amazing. Ask for the garlic dipping sauce for the crust… delightful. I love you, Jets. You are wonderful. I dont mean to be hard on you — but come on fellas. It’s pizza. Is it really THAT hard to do? As someone who has worked in the service industry and done her due-diligence dealing with the general public and getting her hands dirty, I can attest to how awful and mean people can be while ordering food. Since I’ve been on that side of the fence, I am forgiving and usually very, very nice. But when I tip you in your jar tippy-thing and you STILL screw up my order? Not cool, man. Not cool.