Crites Heating and Cooling

If it were possible to give this company negative stars I would. When they came to my home they broke a cabinet drawer in the process of repairing a dishwasher. After calling I was told that Mr. Crites would come and look at the cabinet when they came back to complete the repair. After receiving such a positive response I scheduled a bid on my sisters property in South County for Saturday between 12 and 4. They arrived early and she was not home, they left a note. I tried calling repeatedly as did she and did not get an answer. When I asked about rescheduling the appointment to replace the ac and furnace in the other home they said they were going to pass. It must be nice to have so much business that you can pass on what one other company bid several thousand dollars for the job. When I called this morning they said they did not know why he arrived early on Saturday because the time was clearly written on the ticket. No apology. I then asked about Mr. Crites coming with the repairman to look at the drawer and they said they knew nothing of this. If you value your time and want to do business with an honest company stay away from Crites Heating and Cooling.

The Crites crew has serviced all of our heating/​cooling and appliances needs for years. Great company, very professional and affordable! We recommend using them before any other service company. Give them a call!