I went to Randy’s to sell some jewelry a few years ago… at the time, I had been widowed for almost a year and could use some cash. I had an old class ring and some other gold jewelry I decided to sell. One of the jewelry pieces I brought to Randy’s was a gold ring of my grandmother’s. It was not my style and was in yellow gold(and I wear white gold). But, the ring had 5 high quality diamonds in it, so I thought I would sell the yellow gold and was hoping one of the diamonds could be moved to replace the missing stone in my engagement ring. When I arrived, Randy came to the counter to talk to me, and seemed very nice. He looked at what I had and commented on what nice diamonds were in my grandmother’s gold ring. He said that he could replace the diamond in my set, but my grandmother’s were the wrong size for my ring, so they wouldn’t work. I said I didn’t have the money to buy a replacement diamond right now. He then offered to trade one of my grandmother’s diamonds for a lower quality, correctly sized diamond to replace the missing stone in my engagement ring. Since I was struggling financially, I decided to take his offer. When I picked up my ring, the one diamond he replaced looked slightly different… I thought it might be a tiny bit larger than the other diamonds in the ring and not as sparkly. But he HAD told me previously that he would be putting a lower quality diamond in the ring, so I chalked it up to that. Since I was widowed, I was probably going to start wearing it on a chain anyway… So, I decided to just leave it alone. Many months later, I decided that I wanted to have the diamonds from my engagement ring made into a pendant. I went to Randy’s again, but he wasn’t there. There was a woman working behind the counter, and I told her what I was thinking about doing. She looked at my ring and said«Looks like you have a synthetic stone here,» pointing at the stone Randy had replaced. I started to cry and took my ring and walked out. I have been mulling this over for quite some time, deeply hurt. I «lost» my grandmother’s diamond… a diamond I thought I was sacrificing to make another extremely sentimental piece of jewelry whole again. And it appears I sacrificed that very precious diamond for a fake.
Nina M.
Évaluation du lieu : 5 Sacramento, CA
What a wonderful shop! Ryan worked with my fiancé and I to make sure that we were completely satisfied with the quality of diamonds and overall look of my custom ring. He was respectful of our budget, and we never felt like he was trying up-sell us. he was just concerned with ensuring we were confident about our purchase. For those who aren’t interested in going the custom route, the cases were full of rings of all styles and price points. I would highly recommend this shop!!!
Emily S.
Évaluation du lieu : 5 San Francisco, CA
Just received my custom wedding band for my 30th birthday present and I could not be happier! I have adored my unique engagement ring, also created at Randy’s Jewelry, and now with the added band I have fallen in love with it all over again. Highly recommended!