American Mattress

Got a great deal on a mattress and the salesman had no problem helping me get the pricing I needed!

I was shopping for a Twin XL mattress set for my college son, and I was really happy to find Christopher Jones to help me with my purchase this fall (2014). I’d already shopped at two other stores and had been disappointed with the prices, and I was planning to visit other local stores as well.
I arrived at American Mattress about 30 minutes before they closed, and not only did I get a great deal, but the mattress was of really good quality, and the delivery was set to be very convenient for me. (I purchased a twin Hzelwood XL mattress and box set)
I’m actually really frustrated at the prices that other firms promote as ‘sale’ prices. Chris was able to give me a better mattress for a price that was lower than the prices of his competitors.
And the really cool thing is that he explained that American Mattress is family owned, and that the manufacturing is here in Illinois — so not only a good deal, but my purchase might be helping one of my neighbors pay their mortgage (because of local hiring).
Anyhow… Awesome deal, great quality, and GO USA!

We bought a King mattress this month and were helped by Christopher. He was extremely straightforward, NOT pushy (unlike several other stores we shopped around at) and he gave me and my wife some alone time to explore the mattresses. His non-​overbearing nature made us feel comfortable. He also answered my questions about confusing mattress terms and technology in an easy to understand manner. Once we liked a mattress he then beat the price of the other stores straight away, without any arm wrestling involved. Overall this was a great sales experience.
We ended picking a softness level which didn’t work for us and came back 2 days later to exchange it for another one within the policy period. This time Chris was out but we were helped by another gentleman who also gave us good, no-​nonsense service and gladly exchanged it out for us.
Overall a very good buying experience. I would buy again and recommend this store, especially Chris.

DO NOT Purchase a Mattress from this company.
GO TO IKEA INSTEAD! (Believe it or Not)
Prices at American Mattressses are Over Inflated for Giant, Overstuffed, Pillowtop, Marshmellowy, illlusion of quality yet cheaply made crap (sorry).
I did my research and tested numerous mattresses at numerous stores.
I wanted a European type of firm mattress — no Pillowtop, just basic good quality. Very hard to find in the U.S. nowadays.
I gave in and spent almost about $ 1700 on their definition of their firmest mattress. Got a sinkhole within a few months. Most importantly their warranty is worthless. If there is a problem and you want to exercise your warranty, American Mattress sends out another company to measure and test your mattress in every which way. The «sinkhole» has to be at least 2 inches sunk. Who came up with that? And it’s totally subjective. A poorly made mattress is a poorly made mattress and will not last.
I happened upon Ikea of all places. Who would think that Ikea has good mattresses. Not only good mattresses but very informed sales people, who will help you and also explain everything about each mattress.
I purchased a Mogedal Foam Medium Firm.
Just Perfect!
Foam is not latex which doesn’t suit everyone, sometimes it feels to squishy.
Foam is simple, firm and inexpensive.
$ 399 for a King mattress that I was able to lift by myself and take home on the spot because it’s rolled up with velcro handholds.
It is THEE MOST COMFORTABLE mattress I’ve ever slept on.

We had the best experience buying our new mattress here! The manager Chris Jones really knows the products and brands and answered every question we had. The paperwork process was easy, we scheduled our delivery and 5 days later we are sleeping on our fabulous new mattress. I will definitely recommend this store to everyone.

Chris was very helpful and patient with my wife and I as we tried out the different bed types. He did not pressure us in the slightest. We would recommend working with Chris to anyone. Our new mattress is being delivered Saturday and we cannot wait to try it out! Thanks Chris!!!

They have a great team. They were really helpful. The guy who was working was very attentive to my issue and tried his best to solve it, eventually he did. Thanks!

Went in 10 minutes before closing, came out with a mattress that I love. Actually, I’m laying on it right now as I type this.
Super helpful, great information, delivery guys were at my house delivering bright and early at 9 am. Can’t be happier with my purchase.

I couldn’t believe how great of service I received at this store. Ron was more than help ful and when we came back in Adam was able to follow through on the experience we experienced with Ron. Ended up getting a great tempur with the moving base thing. Feels awesome I couldn’t be any happier with the bed and the incredible service I received at this location.

I never thought picking out a mattress could be so enjoyable! The customer service at this location made choosing a mattress a no-​brainer. Ronnie, the store manager, should be considered a doctor of mattresses! He was able to help me and my husband select a mattress that would give both of us a great nights sleep. Which was difficult considering my husband likes firm mattresses and is a back sleeper, and I prefer soft mattresses and sleep on my stomach. If you are ready to buy a mattress, visit this location and ask for Ron Perfetti!

I noticed that the store manager, Ron, wrote himself a Unilocal review — one with 5 stars — that partially offset my one star, poor review that I posted earlier this month.
At least he identified himself so you know the ratings are skewed.
Draw your own conclusion.
Here is the story: Ron did a good job of helping us select the right mattress. But when I went to purchase it 3 weeks later Ron was off and whoever was filling in was very unsatisfactory. I had to mention that the whole store was min 10% off that week. He grudgingly looked it up online. He clearly was not interested in selling me a mattress that evening.
My experience suggests: stay away from the Oak Brook Store! Go see Rick at the Lombard location. He was excellent to work with.