Oakbrook Endodontic Associates Ltd

Had a very bad experience here. I agree with another reviewer who said that this was their worst customer service experience. Dr. Palo has a very terrible bedside manner. Quick to dismiss you. And when I brought this to the attention of the front desk as well as office manager, I was treated like I was the one who did something wrong. Bad experience. Plenty of other endodontist in Oak Brook and Hinsdale.

The worst customer service ever. Was sent to this dentist office for an emergency since my dentist was busy. Sent my bill to collections when they had a credit card to charge. Never been to any professional establishment where they expect you to keep calling back to make sure they charged your card when they have it on file. Office manager obviously need a to be replaced.

This was my 2^nd time seeing Dr. Penesis. The first time was for a root canal (my 1^st one) back in 2011. I went to the Plainfield office. I was very nervous as most people are when they hear the words «ROOT CANAL»!! But from the moment I met Dr. Penesis I was instantly relaxed and not nervous about the pending root canal. He is really good at explaining things, he is very patient and has a calming way about him. He talked me through the entire procedure which I really appreciated. Since I had to sit with my mouth wide open for 1hr ½, it was nice knowing what he was doing step by step as I lay in the chair. Afterwards I had no pain at all, maybe a little achy but nothing some Advil could not take care of!
I was so please with Dr. Penesis, and my experience their that when I had another tooth giving me troubles a few weeks ago (Sept 2014) there was no question in my mind that I would be going back to Dr. Penesis again to take away my pain, even if it meant another root canal (which it did). And once again I was overjoyed with my experience. It had been 3 years since I had been to the office and it was still so clean and the people were so friendly and Dr. Penesis was sensational! He took care of my pain and fixed me right up. He was caring and attentive throughout the entire process. He even called me from his car phone on his way home that evening to check on me! WOW, what a caring man.
What I love is that he makes you feel like you are his only appt of the day. He takes his time and explains things to you and makes sure you understand what is going on and what is going to be done. Even though that morning when I went in he had a few consults going on, he didn’t skip a beat, and got to me in a timely manner.
I don’t typically write reviews online but when I find a great person or a great place I have visited and the experience is above and beyond… then I go above and beyond to make sure everyone knows it!

I was referred to Dr. Penesis by my family dentist for a root canal procedure. I was quite nervous because of all the horror stories one typically hears about this type of procedure, plus any work done on my teeth makes me anxious in general. I cannot say enough about the quality of the work that was performed by Dr. Penesis. I experienced no pain during the entire procedure or afterwards! The staff was pleasant and comforting and Dr. Penesis was thorough on explaining the work he would be doing on my tooth. I would highly recommend this branch of Endodontics and specifically Dr. Penesis. I will also be thanking my family dentist for putting me in such capeable hands!

My Dentist referred me to Oak Brook Endodontics about seven years ago for a Root Canal, each time has been a very positive experience considering how much pain I walk in with. I have had 3 Root Canals, the first one was treated by Dr. Penesis and the last 2 were treated by Dr. Palo. I can tell you that it was first class treatment from the minute I sat it the chair. I don’t wish a Root Canal on anyone but if you need one this is a well run office. Enjoy!