Tory Burch

Service is amazing here. This story provides an exceptional in store customer experience! For those who may be scared to go in because of fear of it being too «upity» or snotty, don’t worry, come in and look at the goodies!
They can be busy and you may have to wait a minute or two to catch someones attention on a weekend afternoon, but once you do the service is top notch, without being overbearing or pressuring you. I swear I took an hour to decide on two pairs of shoes and never felt rushed. The sales associates were very friendly and fun to chat with and very helpful in finding the right product for me. Offered to help me track down items and put notes in my profile about items I was looking for and would call me when/​if they came in. Just what you would expect from a luxury brand. All the sales people are great and on point, but specifically Aaron there is amazing!
I’m usually an on-​line shopper in general but the in store experience here is so wonderful it’s worth going in for!

Wonderful customer service. Great selection at this location, they even carry the cosmetics. The Rosemont locations doesn’t, and you never get good customer service at the Rosemont location either. I will drive further to go to this location. They even offer you a bottle of water, pop, or even a corona!

I am a huge Tory Burch fan! Her designs are simple, yet unique. I usually shop at one of the center’s department store, but this time, I decided to pay this cute store a visit. Amazing customer service! I saw Tory’s new Block-​t large tote online, and I couldn’t wait to get it! I called this store and asked for it in black. They had just received the sunset color, but were expecting a shipment. They took down my information and advised they would call once they’ve received it. I stopped by days later, since I was visiting the center. The store is tiny, but it is so cute! Everything looks beautiful, and so well organized. Wanda, an amazing employee, greeted me in such a kind manner. I asked for the tote in black and she took me to it. As I was looking at this beautiful piece, another employee asked if I had called days prior. I accidentally missed their call, otherwise I would’ve been carrying this beauty sooner. They placed the tote on hold for me either way, and for that and their amazing personalities, they deserve 5 stars! I love my new bag! And I will definitely come here to purchase my Tory’s!!! Thanks guys! =D

Her designs are pricey and sometimes it seems that $ 75+ for a credit card holder, at least $ 200 for a simple skirt, $ 400+ for a leather tote, around $ 125 for a pair of leather flip flops… it all becomes fatefully amusing. Yet, when looking for a nice gift that lasts the test of time, and will become that keepsake present the receiver keeps forever, this Tory Burch store is the place to go. I didn’t know what to get my friend for her first job as an associate attorney. I wanted to buy something nice, but I didn’t want to faint when seeing my credit card statement. For just under $ 100, the very helpful staff at TB helped me select a cosmetic bag for my friends future travel holidays and business trips. This is a gift my friend will remember for many, many years; it’s not something she would buy herself, and it’s so much more special than an impersonal gift card from Macy’s, Starbucks,
, etc.

cute new store; amazing customer service and employees!