Colder’s

I came in with 3 friends, ready to purchase a living room set and a mattress and walked around for an hour, and not one sales person walked up to us to ask if we needed help. Four sales people walked passed us to help others. It’s very unfortunate that after expressing our concerns, the manager says it’s a busy day but he’s behind the counter chatting with other employees instead of helping on the floor.
#micro-​inequity

All I want is a lot of good furniture for a good deal, is that so wrong? Everyone who walks through the door runs away and tries to avoid the salespeople. It’s like a fox hunt. We found out, you need the salespeople to decrypt the prices. They explained that there is a 3030 sale, which means everything is basically 50% off the tag. That annoyed me. I finally found a sofa, and the salesperson said it was around $ 5,000, but with the 3030, it would be around $ 2,600, but not including delivery, and taxes. I’m not a furniturista (new word?) but a fair price in my mind was under $ 2,500 including taxes and delivery. I asked for free delivery and was denied. I asked if they would haul away our old sofa and was denied. I asked if there were any other deals and was denied. I asked if there was financing and she seemed to discourage that, as if I wouldn’t be approved or something. This place feels like a 1980’s shopping experience, where there is tons of stale inventory sitting around and pushy salespeople in the way, to drive the price up as high as the customer can take. I like a store that provides furniture at a fair price that is openly and accurately stated on the tag. Perhaps I’m just not a good enough customer. They happened to have an auction in a loading bay and there were 20 – 30 customers in the auction and only us in the showroom. Colder’s needs the understand that the customers of today, are the people at the auction. We want good deals!

Had a good experience so far with Colder’s Furniture; however, I would only recommend purchasing actual furniture from them. After looking at their mattress prices, you can get a better deal from mattress firm, and for a TV, I would recommend going to an actual electronics retailer (BestBuy or
). The dollar for dollar deal is pretty good and if you do some looking around the store (it’s a large showroom that my wife and I got lost in a couple of times) you will find something that might meet your needs.
We wound up purchasing a new, $ 2,500 bedroom set (queen bed frame w/​storage, head board, dresser w/​mirror) and got 2 book shelves (84″ and 32″), 2 matching night stands and a 7 drawer chest for «free». All peaces are solid wood (the bedroom set is Oak and Cedar lined and the bookshelves are Cherry) and are good quality.

The manager is a piece of crap. Stands behind a sails man that sold me a bed… box spring & mattress when they knew you cant use a box spring with that bed…30% re stocking fee… Piece of Crap I tell you!

Their selection of furniture is huge and the prices are manageable especially if you go to their 50% off holiday sales like the 4^th of July weekend. Also, delivery was super easy and they only charge one flat rate to deliver any amount of furniture. Downside — sales staff are pretty aggressive and invade your personal space bubble and do not respond to your phone calls. Also, customer service department is a PAIN to work. We were told there are re-​delivery fee for a backordered piece would be waved, but everytime we talked to customer service, they had no note of it and just tried to make things more difficult for us. Overall, after the whole process, we are very happy with all of your furniture pieces though.