Dr. Connell and his staff are very friendly and seem to actually want and value your service. Before my treatment got transferred to him, I got the impression that he didn’t want to waste my money. At first, I was doing treatment with Invisalign. When I came to his office for a consult, he asked tons of questions about my experience despite what my previous Orthodontist was telling him. It was like he was wanting to know what I wanted to do rather than run with what my Orthodontist wanted. After I considered wearing braces and starting over because I was tired of waiting for Invisalign and felt that the progress was moving along too slow, he accepted me. My appointment wasn’t until weeks later to make sure that I was sure about my decision and I didn’t have to pay anything down until the braces were applied. Ever since the application of my braces, I’ve been very satisfied. He explains what he doing and gives me an update on how my teeth are moving. Since I chose the ceramic braces, he even gave me the option to come in more frequently to have the rubber bands changed because they stain very easily. I’m very happy with my results so far as it’s been about 4 months.