Ryan Road Automobile Inc

Awful experience and do not recommend anyone using this place to service their cars… EVER!
After calling and explaining what was going on with my car, the person on the phone reassured me that no way would I be racking up a $ 300+ bill and that their expense to check what was wrong with my car would be 60 – 80 bucks. So, naturally I felt really confident and comfortable taking my car in there. Worst decision! I ended up calling back to check on my car and had a 470 dollar bill, um what? I never gave the green light for any service other than the check and NEVER spoke to anyone regarding the work needed. After hanging up and dealing with the initial shock, I called back to talk to the same person and asked him how the heck he had permission to do that and he said there was nothing written and he tried to call me… ONCE. He offered to take out all the new parts and put back my old parts and charge me $ 105. I told him that over the phone I was quoted 60 – 80 bucks not 105… He then said okay, let’s meet in the middle and call it $ 70. Totally shady. When I picked up my car and paid, I was given no estimate or actually break down of the parts they were trying to replace or anything of that nature. So I asked, I mean I did pay $ 70 dollars so you would think I would be able to get some sort of information… He wrote down the part on some scrap paper and that was that. Right after I took the scrap paper to Oak Creek Automotive and was quoted about 150 dollars less for labor and parts.

[THE GOOD]
I just got new tires and I needed to get them installed with a tire/​wheel alignment check. I went in and Greg was the man who helped me out by doing what I needed along with something with the valve stem. I’m never too sure when going into a automotive place by myself but never once did I feel like I was going to get jipped by this place. He did what I asked and didn’t try to sell me anything else which I was thankful for. The service was also really quick!!!
[THE BAD]
The first day I called this place to make an appointment. The man I spoke to didn’t sound too friendly… maybe because they were all tied up but he told me to bring it in the next day & that’s just what I did and sure enough, they were ready & willing to help me out!
[THE UGLY]
Nada.
[& THE BONUS]
Greg took my car for spin to test out my new tires and came back with my car all nice & clean! WILL TOTALLY RECOMMEND THIS PLACE TO FAMILY & FRIENDS!