B & M Auto Sales

B and M is not about selling people cars !!! They are about great customer service from start to finish, but even more so they are about the customer, my experience was not about them selling me my truck, it was about them understating my needs, understanding working with someone to help get it done and about ESTABLISHING a customer relationship .
I had an experience that I needed help with during this process and the owner Bill is about his customers. Try getting a owner from a big dealership to listen and talk to you on an issue and good luck!!! He is about his customers and that is rare to find these days!!!
Now going back to my 1^st comment about great customer service from Dominick the sales rep to the finance guy!!! It’s obvious that that is all about ownership expectations and Bill the owner of B and M sets those expectations, this is a great place to deal with and I will be back when I need another vehicle .
They are not pushy salesman, they don’t have to be, the vehicles they have are quality vehicles and some of the nicest I’ve seen.
It is rare to find this type of commitment for the customer now a days in any business.
But I experienced it, they get it, it’s about the customer experience, about keeping the customer happy, about working with the customer ABOUT the customer and building that trust they nail it .
GILBERT HAPPY CUSTOMER !!!

We were out of state people, visiting a friend at the apartments nearby and needed air in the tires of our rental car. We pulled in here and asked about services, the guy (didn’t catch his name) helped us out, was super nice and didn’t charge us!
Thank you! We will pay it forward!

Billy and Tom gave me a great deal on a car I LOVE. They couldn’t have treated me better if I were family. I plan to recommend this company to everyone I know.