I have had 2 separate experiences with this business, both of which were a very pleasant transaction. The first time was to help«fix» an old antique clock my parent’s received as a gift almost 40 years ago, and the second was to replace the battery & wrist straps on a sentimental watch of my own. The owner was extremely informative about the items I brought in, he used authentic brand name pieces on my watch to keep the integrity of the look of the watch. Same with the antique clock. I was truly satisfied & so were my parent’s for their«new» treasured piece. I will gladly use this business in the future!!!