100 Forest Place

I have been a resident of Forest Place for about 6 months and can’t say enough good things about it. Maintenance responds usually within 24hrs, management has always helped me out and the leasing team goes the extra mile. Keep up the good work!

The office and maintenance staff are friendly and helpful. A pleasant place to call home.

«I just moved in and the Dishwasher wasn’t working properly. I entered the service request online and within two days it was fixed. The service was prompt and absolutely white glove as there was no signs of any work having been done. Not even garbage in my can. That is service»

Very friendly and quiet environment. The staff made the move-​in very easy and removed much of the stress from the equation. My wife lost her keys on the second day we lived there, but the staff was amiable and helped us with replacement keys right away. I am very happy with my choice to live at 100 Forest Place.

I am a new resident at 100 Forest Pl. I want to give a huge shout out to the way the professional staff went over and above to help me move in my new home in Oak Park. I came from Miami, Florida and it takes around 2 weeks to get approved for an apartment there. When I applied at 100 Forest, it took about 40 minutes and was a very happy person. Beth, Jamie and Christina thanks for being you, and focusing on the renters life. Jeff Scott #207.

I would have given this place 5 stars, except I didn’t move from the slums.
100 Forest Place has 0 customer service.
On a scale of 0 to 10,000, with 0 being the absolute crap, I would give its management office a rating of 4.
I have also read some reviews on Ripoff that speak to their lack of business etiquette/​honesty.
You can get a much better value for the money you’ll end up paying 100 Forest Place, at other housing companies.
UPDATE 10÷2÷2015:
I received an email from Gail — some paperwork buried fine-​print malarkey.
Her email signature had her title as «Vice President of Operation…»
Was she recently promoted or demoted, Carole? Or, have you been copying and pasting the same old BS responses, for all customer reviews, for years?

This is a great place to live. The staff is helpful, knowledgeable, and courteous. The rent is reasonable for the location and the comparables. The apartment has an incredible view and the maintenance staff is very prompt and responsive. Awesome place to live.

We moved in 2013. Everything was great! people were nice in the front office with an outstanding staff. About 6 months later we went on vacation and everything changed front staff ect. Also they started letting dog’s in the highrise. (i will get to that in a min)
First we asked for hardwood (60 extra a month) thou out the unit and when we arrived it was only in the front room and kitchen. The carpet was bad and super cheap! They did not take the time to replace it. Fine we looked past it. The hardwood started chipping right away and we called it in and of course they could not do anything about it. So we threw a rug over it.
Mable is the cleaning lady of the building and she is amazing! I have really enjoyed talking to her while i was living in the building.
The front desk staff needs to go but 1. The tall thin lady, she always spoke with a smile.
The rest are horrible. No Customer service at all. The shorter lady in the front is absurdly rude. When she speaks to you its like she is talking down to you. She never smiles and when you go in to get a package it like she is too bothered to help you. Today I went in to get a cart to move some things and she yelled at me in front of a future customer. I later spoke to her and she called me rude.
On the weekends there is no one to clean. So when people leave there dogs in their units all day they tend to not make it outside to use the restroom. The back door always seems to smell of dog pee and its horrible.
Carpet in the Hallways are very bad, its coming up and looks very worn.
This is not a luxury Apartments.
We where gone for 10 days and came home and they allowed someone to park in our spot. When we got home there was a car parked there and had to find somewhere else to park (of course it was after hrs) We were told by our neighbors that someone was there for all 10 days and they would not give us the pay difference for that month.
Finally they are going to fix the elevator’s of course during moving season and that is a HUGE mess in its self. because there is 15 floors you can only use it 30 min at a time which causes long delays.
There is a new building going up across the street and they are going to have to make some major changes to keep up.
I really hope this helps. Have a great day and Happy Apartment hunting!

Easily the worst management office. My fiancé and I wanted to rent a unit. We saw several places, but the floor plan that was highly recommended to us, were not open for us to see, so we could not see the actual unit, or even anything similar. We did go ahead and paid the application fee, and a $ 500 deposit for the Elm floorplan, that comes available on 17 September. We saw some of the units in the high-​rise, and they seemed really nice. We also loved the location of this property.
After several messages and emails, with no reply for over a week, we finally got to set up a viewing of a similar unit to ours, that will be vacant before the next tenant moves in. I spoke to Beth on phone and so did my fiancé. Later that day when we arrived, she asked our names, and once we told her, she asked what brings us in. Really? Viewing the unit we discussed earlier that same day.
She showed us the unit that will be similar to the one that we decided on, and the unit we were assigned to get, was right next door. When looking at the walk-​in closet, she mentioned there may not be any shelves when we move into ours, and that we should just phone the office after move-​in, if that is the case… MMMMMM, you know we are going to move in, and will surely get the place ready… why can’t you check and install the shelves if they are missing?
We also got to look over the wall to see the outside area of our actual unit. The few plants that were there looked very poorly maintained, and some even half dead. I asked if they can remove those plants, prior to our move, so that our outside looks nice and neat. She laughed and said that those plants are difficult to pull out. I can’t imagine that will take more than 30 min for someone from maintenance to clear those plants out. But ok…
Two days later, someone else from the office phoned, advising that we never pitched up to view that unit with a similar floor plan. We did actually go, but it seems there is a complete lack of communication in that office.
We also read some Unilocal reviews that one elevator is always out of order, and yes — when went to see this elm floorplan, there was a big sign up, stating that only one elevator was in service.
We ended up finding another place. And guess what … they are not only keeping the application fee, but our entire $ 500 deposit. Keeping the application fee is understandable, but we notified them that we are not taking the place on 08/​11, and the unit only comes open on ⁰⁹⁄₁₇. Also keep in mind, we did not have a signed lease yet, and they are still keeping our deposit.
The reason given … we held the unit for you, and stopped advertising it. Yes, you held it for us for about a month, and you have more than a month to advertise it, and still rent it out. There is also NO signed lease.
We would really like our deposit back, and have reported this practice to the Better Business Bureau as well.
—update 17 August
Well, via Unilocal message, I learned that the unit we paid a deposit for to rent, starting 17 September, was rented out today. Yet, there is still no word from 100 Forest Place to do the decent thing, and refund our deposit
Also, the template reply they use to respond to negative reviews on Unilocal is transparent, and shows little sincerity. May I add, since that reply from them on this review, I haven’t heard anything from Gail or anyone else.
— Aug 21
Despite the updated comments from 100 Forest place, on my review, I still have not heard a word from them. The unit we paid a deposit for is already rented. Still waiting to see if they will do the decent thing, and refund our deposit. If you are looking to rent a place here feel free to message me before you do.

Only been here for a few days but have to say the site team went out of their way to ensure my move went well. I was initially nervous that living near the «EL» since it was likely it would be loud since my unit faces the track. Literally when I shut the door I don’t hear anything. This was a huge relief! As with other AIMCO properties I have lived at, they know how to deliver a clean and quality place. I was impressed how clean the apartment was. Have to say the girls in the office are impressive as well. They seem like they actually care about my experience and this to me means a lot. Ironically the maintenance team seems to be following suit, I broke a blind on my first day and the service manager came over in minuets to replace it. Not to mention he showed me how to use the programmable thermostat that I had while he was there. Only draw back for me is parking, no guest parking and the parking structure (notice I didn’t call it a garage because it is not) costs are quite high for the area. I did find parking through a city lot 50ft from my apartment for ¹⁄₃ the monthly cost. Other than that looks like I’m going to gain 20lbs with all the great place to eat with in steps of my place. I’m going to like living in oak park and even more so at 100 forest place.

I have been living at 100FP since May 2012 in the same unit. The good things far outweigh any of the negatives, which are very few and, quite frankly, pretty negligible. The staff is always helpful, responsive, accommodating and friendly. Work orders are responded to very quickly, and the morning coffee service Mon.-Fri. is a real nice-​to-​have. The location is perfect of you’re not a big fan of driving (like me) because it’s so close to the Green Line (CTA) and Oak Park Metra stop. Also, when I use local cab companies and Über, cars arrive quickly and I think that is partially due to the familiar location. The rooftop area is beautiful and offers a gorgeous view, and the workout facility, while a bit bare-​bones, is REALLY convenient to have in-​house to get a quick workout in.

I would not recommend moving to 100 Forest Place based on the following reasons. First, you will be charged for damage that you are not responsible for when you move out. When asked to provide proof that the damage was not there when you moved in you will just be told that you signed a document after only seeing the apartment for 5 minutes saying everything is okay. Second, the service from the office is absolutely horrible. You will not get responses for days to your questions and inquiries. I continually had ant problems in my apartment and it would take them weeks to send an exterminator. Third, your rent will go up significantly when it comes time to renew (and then you get charged a lot to move out based on alleged damage you caused). They know it’s a pain to move so they jack up your rent when it comes time to renew. Basically you have to ask yourself, do you want to live in an apartment owned by a huge corporation that cares nothing about you? Not only does it not feel like a community but you get treated like a number not a person. That is why I would not recommend anyone to move there.
FYI — The comment from the person at 100 Forest place they they contacted their regional VP. No one has contacted me yet. That was over two weeks ago that comment was left. Just more proof that they don’t care for their residents.

One star because I can’t give ZERO. Ignore the 5 star reviews — I can’t imagine what awful place they lived before that they think 100 Forest Place is great.
1. You get charged more the higher up you live which is the norm, however one of their elevators is broken every few days — have you ever been stuck in an elevator? Been helped out when it was stuck between floors? Yep, I saw it in a horror movie and lived it too.
2. They decide when the AC gets switched on and off — if it’s April and there is a 10 day forecast of 80+ degree days — tough sh! t. You don’t get AC until the end of May. Then in early September they turn it off again — and you get a month of sweltering in your unit. You know what — it takes exactly 24 hours for the machine to switch btwn AC & Heating functions, making residents suffer is unforgivable.
3. At some point they started taking section 8 people who live there with vouchers — unfortunately a lot of these folks treat the building like a trash can but the worst was —
4. when they changed their pet policy and started letting dogs on the higher floors — where they would be in the elevators. I cannot tell you how many times I walked into an elevator with dog poop or vomit in it. There was a well dressed English woman who lived in the building — actually stood there ignoring her dog’s vomit and told me off when I asked her to pick it up with one of the little baggies.
4. The management is ridiculous — one person will tell you one thing then another will tell you you misunderstood and say the exact opposite — I have dozens of emails of their inconsistencies. Christina is great and tries to help.
5. We knew we were going to have to leave before the lease was up and gave them 2 month notice, asking them to re-​let it. They said they would, two weeks later an agent was telling a potential renter that they only had one unit left — I piped up and asked if they were showing my unit yet and just got a smile. Then we were told it wouldn’t be shown until our lease was up — they were bleeding us for $, so whatever, right? Then I found out that someone moved into it while I was paying! So another person promised a partial month refund — still waiting.
There are really cute apartments over on Oak Park Ave near Lake — try them, just avoid AIMCO at all costs.

This place has treated us very well for the past year, and I probably would have resigned with them if we didn’t have to move closer to work. The location is great, the maintenance staff was always friendly and took care of any problems within two days, the office staff would hold your packages for you, and the walls between each apartment were nice and thick so no worries about hearing your neighbors. There’s a rooftop deck with a great view of Chicago with a kitchen that you can use as well.
Customer service in general has always been great. We were treated as valued guests by the building manager, Beth. She really treated us fairly and I would recommend her to anyone. Shout out to our leasing consultant, Christina Lullo. Mrs. Lullo was the best leasing consultant I’ve ever had in my life. She genuinely cared about how you were doing, if you needed anything, and if everything with your apartment was to your satisfaction. Seeing her anytime we had a package to get was a highlight of our day, there is really no one else better. If you come to see this building, ask for her. She’s the best.
The building isn’t perfect though. The gym has pros and cons. The pros are that there is always a water cooler there for you to use, as well as a TV and boom box. Sadly, only two treadmills work well. The other two work, but they need waxing since the belt that you run on constantly gets stuck when you apply pressure, which throws off your stride and can be potentially dangerous. They have a complaint clipboard there where you can tell them if some things aren’t working but nothing gets done. I’ve written on there a few times, noticing that others have written things before me. Nothing. The weights are dated. Like really dated. Some of the machines look 25 years old. It would be a lot better if they just did away with the machines and added free weights.
This is an AIMCO building. And AIMCO has some stupid rules. First of all, you and everyone else in the building pay for the electricity that the building itself uses. So all the lights, air conditioning, the elevators, all of that. You split that with everyone else. I think that’s crazy, I’ve never lived in an apartment complex that makes its residents pay for the buildings electric. They also charge you a billing fee, just for sending you your own bill. What? So I have to pay you for telling me how much I have to pay you? None of this is crazy expensive, the electric is around $ 18 and the billing fee is 5 bucks, but still, its nickle and diming your tenants. And nobody likes that.
But obviously I still really loved living here. If you’re thinking about living in Oak Park, check this place out!
Hey owner dude, you’re all over these Unilocal reviews. Give Christina a raise. I’m not joking. You’re really really lucky to have her. Single handedly makes your building worth living in. Hold on to her.

Don’t move in here. They will «nickel and dime» you broke with extra fees for everything!!! The place looks very nice but way over priced. Run away from here

Location location location. It is the best place I have ever lived. Getting to the city is just. 1 min walk and a merta/​el ride away. Most of the time I don’t even need to leave oak park. The food, entertainment, people are all I need.

100 Forest Place has gone above and beyond my expectations. The studio that I am currently renting is huge — much larger than expected and I’m very happy with the layout. The floors are hardwood, which adds an elegant look to the apartment. I was initially worried about living on the first floor with windows facing a walkway, but I feel so incredibly safe in this location. There is a lot of privacy (tucked away from the street) and a great deal of lighting on the buildings exterior so even late at night, the place feels very safe. Finally the staff is incredibly helpful and somehow manages to remember each of their guests first names — great feeling of family and community here! As an added plus, the location is steps away from the CTA, Metra, and many bus stops so my commute has been a piece of cake. Overall, I love this place!

I lived here for two years and enjoyed our spacious apartment and incredibly convenient location.
What we did not enjoy was the apt management company. While the staff on site were friendly, they could only do so much for us since they were limited by company policies. The property is owned by AIMCO, one of the largest property management companies in the country. AIMCO threatened exorbitant late fees — even if the payment was only a few dollars short due to an issue with their autopay system. They were constantly reducing services without reducing our fees — i.e. cutting maintenance staff in half, and the fee that used to include garbage pickup was changed mid-​lease to only include our use of their dumpsters. Upon moveout, as a standard they make all residents pay for carpet cleaning, and AIMCO did not respond to our calls for weeks to let us know we passed the moveout inspection.
Additionally, while the rent prices may sound reasonable at first glance, expect them to be padded with more add-​on fees here than other apartments in the area — for example, in addition to a standard pet deposit, we also had to pay a monthly «pet rent» of $ 30/​cat and $ 50/​dog.
Rent there for the location and space, but prepare to pay a fortune and get little besides that in return.

One of the best homes I have ever stayed in. You have the best welcoming staff to facilitate your staying. Smiles all around, friendly maintenance team. Five stars.

The saga continues. If you’re a prospective tenant reading reviews here at Unilocal — be afraid. This community has taken a drastic turn for the worse this past year and it’s not getting better, even after multiple attempts to engage management. My last comment here on Unilocal was replied to with someone from corporate — saying the manager would respond to my concerns. He has not. And then AIMCO paid Unilocal to «not recommend» my previous review. Stunning. Now random cars are parking in my purchased spot in the garage, and laundry rooms are about to catch on fire because the dryers haven’t been properly cleaned of lint in years (plus, they’re filthy). The general lack of upkeep in the halls and common areas continues to astound. Please, though I’d like nice neighbors, look somewhere else to live.