Ace Hardware

A very crowded and cramped feeling hardware store located off of 9 mile between Ferndale and the main stretch of Oak Park.
Parking on both ends of the building. A large selection of a lot of hardware and home improvement/​decoration goods. The staff is usually friendly and helpful, with some exceptions.
The inside is a little dated and dingy, like it hasn’t been updated since the store has been there.
Grill gas bottle replacement is a pain due to their security policies.

They have an average selection of hardware & tools, but the expertise of the staff seems to have stagnated in 1959. They don’t understand (and disdain) the metric system, haven’t a clue what the markings on fasteners mean, (or even why they’re there) and their advice about electrical components is often obsolete & dangerous. The same selection and much better service is available at other nearby Ace Hardware stores.

So much more than a hardware store! This place is fantastic. They have all of your basic hardware, paint, etc that any homeowner needs, plus a surprisingly awesome eco friendly cleaning supply section. Gifts, home goods, gardening. Plus, they have a ton of staff. I have never once had to go search for someone to help me or wait for them to finish helping someone else. I think they might have more staff than the entire Home Depot store. Very small town store feel. Highly recommend.

Worst customer service ever. Mike D (They wouldn’t tell me what the D stands for but I have a couple of ideas.) treated me like I slapped his mother. I’ll never be back.

huminahuminahumina…
Kid in a candy store… they even had candy too…
This place was really fun and inspiring… I felt like all Pinteresty when I went in here…
I wanted to make, and create, and build, and all that fun stuff!
I was asked about 4 times if I needed any help (haha…they could just smell the inexperience on me. hahaha) and everyone that did was peachy and praisworthy!
They have everything you need for sure!~ And then some :~)
A+++++++

I LOVE this Hardware store it is a staple in my city and my go to place for all of my home and garden supplies. I cant say enough about the staff I can always find help and knowledgeable answers from all of the staff member they are very friendly and genuinely seem happy to be there. This store is very clean and check out is always a breeze I hate to be in the middle of a project and need an item and run to a big box hardware store and it take a hour to get back home from the drive over walk from the parking lot finding someone to help you with a question or locating the item then standing in line to pay and then the long walk back to the car and the drive back home by then Im over the project. But When I visit this Ace Hardware I enjoy what they call «Rock Star Parking» Every space is near the door! Im in and im out and on with my project. Oh and I wont even get started in the home décor items they have there buyer has a great eye!

Hi
I have been shopping at Ace for a long time. I just thought how nice it would be if other people knew how great the service is there on 9 mile road in Oak Park. Whatever they have on sale they always have it. I was there this week looking for something to buy my husband for his birthday. The people who work there always act like they enjoy there job and there happy to help you. I have to say it’s really refreshing and that kind of service don’t happen everyday no matter how much money your spending.
A nice place to go and buy or take some time out and just look around. They always have new things and there is something for everybody! You can always get help over the phone as well. 248−542−1802

good selection, clean but hard to get assistace.

Just because I can buy 300 varieties of screw or sprinkler at the big box home improvement stores doesn’t mean I’m saving money or time. The local Lowes and Home Depot leave me cold for selection, and Ace is slowly hollowing out a space for home improvement in my life.
For one, it wins for location and convenience. The only way it could be better is occupying my basement, a helpful aproned associate popping out to suggest why my sink is gurgling or where that odd squeak noise came from.
Ace’s prices are a bit higher than average, but consider they roll in expertise and honest opinions. When my garbage disposal motor gave out, the limited household experience in mechanical repairs led us to Home Despot for advice. Try standing in an aisle of new garbage disposals and lots of arcane tools, guessing which you need. A moderately fancy kit didn’t fix the problem, and our sink went unloved. I should’ve gone to Ace in the first place. A $ 2 part, a helpful suggestion, and 20 minutes of fumbling legwork produced a working disposal. The associate even suggested an alternative if that didn’t do the trick, for an almighty $ 5 more.
They carry just about everything here from bark mulch to 5/​8″ screws and rainbow-​hued ropes or cat beds. Ferndale lacks for a megastore like Meijer or an all-​in-​one in general, which means Ace has a lock on dealing with household goods and needs. Great customer service all around beats the rare few drones who can never be found when you need them. This hardware store hosts Ladies’ Nights, supports local initiatives, and actively participates in the community.
You can choose where to spend your hard earned money, but consider popping into Ace if you’re from around the Ferndale area. They’re a hardworking group who adds to Nine Mile Road.

There are two nearby hardware stores both of which are ACE. The 9 mile Oak Park store outshines the Madison Heights location by far. The 9 mile store is clean and well organized with a ton of helpful, warm and friendly staff. Their merchandise is well stocked and I usually find what I need. Last visit I went looking for some spray paint in a very specific shade that I had found at the Hunt’s Livonia location. The Oak Park store didn’t carry it but they were kind enough to help me look for it in their vast spray paint selection… seriously they had a ton of spray paint. I picked up a few other supplies and checked out a happy customer. This is a great local hardware if you don’t want to make the trip to the Depot but you may pay a little more on certain items.

I worked at this store in the early 80’s. They were a great family to work for. Glad to see they are still doing well. Excellent selection of merchandise. Very honest owners!

The people at this store actually know what they are doing. I was installing a basement sink and went to Lowes for a special connector. The salesperson said i needed a $ 6.00 connector. After I installed it water sprayed everywhere. Turns out they gave me a compression fitting. I went to Ace to ask what I did wrong and the super nice plumbing guy gave me an .89 cent part that worked perfectly. Stick with your neighborhood Ace!

This is my second favorite local store after Banana Republic.
At this Ace location you can find: nuts, bolts, birdseed, and even things likes pot and pans. They have it all, which makes it convenient place to shop.
On a recent visit, I was even able to buy butchers twine. yes butchers twine. Who would have ever thought I would find this item at Ace. BTW I was unable to buy butchers twine at two local grocery stores.
The service is prompt and friendly.
This Ace IS ACE in my book!

really these people have helped make my house a home.
i think i go here at least once every weekend. this weekend i found myself there three separate times.
heres why i like it there. its a hometown feel kinda place at the end of my road. they always help me. and let me tell you i’m difficult. i hate hardware stores and usually have no idea of the actual name of the tool i need. i just go up to whichever associate i see and describe it to them. they’ve never been unable to help me.
the prices are obviously a little higher than say home-​depot, but they have as many people working as a home depot and are ¹⁄₈ the size. the discount card helps and we’ve already gotten coupons in the mail.
love, juston