Avas Flowers

Follow up to the rip off of Avas Flowers. They decided to refund me the $ 9.99 for the basket as a token of their good faith. Good grief. I do not see why anyone would EVER use these people. I’ve made complaints to NJ and the Better Business Bureau. If you don’t want to be disappointed with your arrangement, embarrassed and have an idiot «designer» take design license with the product offerings of this company then NOT be able to get your money back on their failure to perform DO NOT USE THIS COMPANY. They will rip you off and run with your money. Use FTD or 1800flowers.

I ordered flowers and a balloon from Avas Flowers for Mother’s day 2016. They delivered the flowers on Saturday as requested; however, never provided the balloon. Additionally, the flowers I ordered look nothing like what showed up. The flowers that showed up were not long stem and many were already drooping.
I sent a message via their website on Monday to request resolution or at the very least a refund for the balloon that did not show up. It’s Wednesday and I have not received as much as an email confirming my request.
I noticed that on their site they are claiming their telephones are down. I can only imagine this is due the multiple calls coming in due to unsatisfied customers.
There are many options when buying flowers and there is no reason to risk a potential mishap in dealing with Avas.

I ordered flowers on their website and they arrived (beautifully arranged) only a few hours later. I am very pleased with this service, no issues or drama at all.

very disappointed1 very unhappy!!! pay attention to the poor reviews!!! you’ve been warned!!!

The worst on-​line shopping experience
Ordered flowers arrangement based on pictures provided on their website & got totally different cheap flower basket
Never again…

To everyone who has written a review on this place … THANK YOU! i was just about to order from Ava’s for my boss’ wife. So glad I saw these awful reviews first.
Thanks, Unilocalers! :-)

Wish I had checked Unilocal before using this florist to send my secretary flowers for her grandmother’s funeral. After paying for expedited delivery to the funeral home, they informed me they were unable to delivery the flowers in time for the service. (Unfortunately they didn’t bother to contact me until after the deadline by which the flowers should have been delivered.) They emailed me and asked me for a home address which I did not have, so I asked them to call the funeral home and find out. They said they tried but they couldn’t answer, so could I please call the funeral home? I told them to forget it since the wake was over anyway and just asked them to refund my money. Her response was «ok great. We’ll go ahead and process that, but instead of refunding to the credit card we’ll go ahead and give you a store credit, so that confirmation will go to your email have a nice…» And I interrupted her to say ABSOLUTELY NOT you need to refund my money. They said they would but I can’t believe they tried to sneak in that they were just giving me a store credit and hang up.
I’ll check Unilocal first the next time.

Wish I would have checked the reviews for this Flower Service before hand but was ordering for a wake and did not have time to research and I regret it. We paid approximately $ 100 for a large bouquet of flowers and a small bouquet was sent. They would not offer a refund or a partial refund. NEVER order from Ava’s Flowers. Didn’t even notice they weren’t local and some one else sent the small arrangement. They are deceiving people with this.

Ugh! Just had the WORST experience with this florist. The website takes all your info and then breaks down. Waiting on hold– finally place the order and when we get to the total, surprise a $ 15 ‘service fee’ (not a delivery fee, mind you)
The guy was super rude kept trying to ‘help me out’ offering $ 2 off. This place is shady. Now that I see the other Unilocal reviews, I should’ve checked here first.
Buyer beware.

WORST EVER!!!
They pay for an ad on google and say they are 5 stars??? This is not a florist! This is a factory. Not a family owned florist at all. May be from Another country. I ordered flower for my sister in Charlotte for her new baby boy. I searched online on their website and found the perfect arrangement with blue poll dotted ribbon around case, blue and white flowers. I called to place the order and made sure that it would be the same as the online picture. My sister sent me a picture and apparently the designer made the decision to change the order since they didn’t have any blue ribbon or blue flowers. They changed it to yellow ribbon with purple flowers. They didn’t call me to make sure that was okay. I called them really upset and sounded like I was calling a factory with a lot of people in the room answering phones and taking orders. I spent $ 75 dollars and expected some type of a refund. Well they only refunded $ 17! The supervisor would never give me his manager or owner’s name. Said they had to pay their designer… seriously? Do not order from this place! Warning!!! Very Shady…

Very polite via email, not worth the time on the phone. After I checked my «cart» online a service charge appeared that was not on the previous page total. When I inquired as to the charge they said it was «a fee that ensures the proper care and handling of your arrangement». Then what is the pricing in the cart for? Just a sly way to make a buck. If they can get enough of us to miss that little trick one time, perhaps they’ll stay in business. At least they got the flowers delivered on time.

You might consider having a negative stars rating because that is how I feel from the experience I had with Avas Flowers. They promised to deliver the flowers today by 5pm. At 5pm they texted me to say they would not be able to deliver the flowers today. The ordering process took way too long. Buyers beware.

Would give them a zero rating if i could. Ordered flowers for same day delivery and they couldn’t find anyone in the area to deliver them, even thought they took my money for same day delivery. Didn’t even call me to let me know that flowers were not going to be delivered. Scam florist and false advertising as they are not even located in Oak Park, IL or in Illinois at all. Don’t waste your time or money with this company!

DO NOT order from Avas Flowers. They did not deliver flowers ANYWHERE close to the ones I chose. There was no note attached, so that my friends had no idea who sent them. They were left outside in 35 degree weather.
So…restitution? You bet…$ 12 dollar credit to be used toward future purchases… as if I’d ever use them again!!!
They are polite in their answering, but have no business sense as how to satisfy a customer. BEWARE!

So very disappointed. Had a Veterans funeral and had them do a arrangement to represent the Veterans service branch. The arrangement was front and center and it should of been in the back in the dumpster. Paid for the deluxe upgrade over 160 dollars. When I contacted the company they told me to take a picture of the arrangement so they can see it. IT WAS A FUNERAL! They offered to refund me the delivery charge. They just don’t get it or they just don’t care. I’ll never use them again.

I ordered flowers for my sisters birthday and not only were they delivered on time, they were more gorgeous than I expected them to be.

Beware!!! This is not a local florist! It’s an online florist that contracts out its a scam and they charge huge for what you get or didn’t get like myself!
I spent all day 9 emails, 9 phone calls of broken promises! I ordered a $ 29.00 arrangement with a balloon for a 10 child who has cancer!!! I needed the delivery that day. First they said I submitted 2 orders, I wanted only one. Then they called they could not deliver that day, I said ok next day. I had emails saying it went out to be delivered… Nothing was received them finally next day they tell me they want the flowers to be fresh they will send it Monday 6 days after I wanted it same day delivery!
I canceled my order! I wasted an entire day ordering and I had to call a local florist!
$ 29.00 arrangement, balloon $ 4.99 same day deliver $ 6.99, delivery, $ 15.00 with tax comes out to be $ 91.00??? The best part is they say they gave me a $ 40 discount and it was still $ 91.00 no one will ever buy flowers… Go to a local florist where you get service, they create beautiful
Things and not lie to you!!!

Ava’s Flowers online gives you the impression that it is a local florist. It is not.
They contract out.
I placed an order for flowers online and after I hit the submit button I realized my family member is in the ICU unit and can’t receive flowers. I quickly sent an email to Ava’s. They responded the next day saying they already tried to deliver the flowers.
They charged my credit card and would not remove the charge.
What kind of company treats a person like this while dealing with a gravely sick family member.
It unconscionable.

Avas Flowers is awesome. I ordered flowers to be delivered on their web site same day. It was late in the afternoon and I didn’t think they would be able to get them delivered. I had to make a modification in my order after it was placed. Not only did they deliver a gorgeous flower arrangement the same day. They emailed me throughout the entire process giving me status updates. I also received a thank you email and a follow-​up email asking if I had been satisfied with their service. I certainly was! Their prices are very fair, their arrangements are beautiful and their customer service is outstanding! I highly recommend Avas Flowers in Oak Park, IL.