Went here to fix my fiancée’s engagement ring on a Saturday afternoon. Incredible customer service. Even though they were already helping other customers, they made sure to acknowledge us when we walked in and offer tea and/or water while we waited. Karina & Ephrem take great care of their customers and are very knowledgeable in their craft. My fiancée damaged her engagement ring while working and ended up losing one of the smaller stones. It took less than 30 minutes to fix & replace. Highly effective, efficient, and fast service. My wifey-to-be can’t even tell it was once missing a stone. She keeps looking at it in awe and can’t believe how flawless the craftsmanship is. Thanks so much Ephrem & Karina! We’ll definitely be back for our next jewelry purchase and/or repair.