Mary L Kelly, DO

This practice is disrespectful and is beyond unprofessional. Their office manager is extremely incompetent, she is the type of person that hates her job. She really should find other work, something that does not deal with the public. My wife made an appt 4 weeks out with Mary Kelly and the day of the appt they said they are not in our insurance network. We went back and forth with them and even upon speaking directly to our insurance company, while in the office, the office manager still could not understand that Mary was within our insurance network. (Hence the incompetence). Ok so the insurance company finally directly faxes the info and the office manager finally makes the connection, well maybe you are in our network «but they choose not to take our insurance because we are private practice» What??? Unbelievably! We are still completely dumbfounded why they chose to first-​make an appt (all insurance info was given at that time) and why they chose to not accept our insurance. We can only guess some sort of elitism or race was taken into the refusal. Shame on Mary Kelly for running a practice like this.

Dr. Kelly is amazing, and I wish I’d found her sooner! I am a larger person, and it can be difficult to find a doctor who sees me as a whole. She seems to firmly believe in Health At Every Size, and has never commented on my weight. The nurses ask if I want to be weighed each time, but they always respect my decision. Dr. Kelly is kind, intelligent, analytical, and respectful. I have come to her with issues I’d be shy to take to a different doctor, but she has always treated me well. She’s taken a critical look at medications and raised issues that other doctors had not (for example: one med might be causing some pain I’m experiencing). The office staff have worked me in when I needed to be seen right away.
The office is comfortable with almost all chairs being bench-​style without arms, and parking is easy. They have large blood pressure cuffs and use paper draping sheets instead of gowns when possible.
My only quibbles are a.) the office is older (but functional and comfortable) and b.) I have found it best to schedule an appointment if I need forms filled out and hand them directly to Dr. Kelly. She’s happy to take care of them, but in the past I’d dropped off a form and it was never completed.
I still cannot recommend her highly enough!

I made an appointment over a month out as a new patient. When I arrived they wouldn’t accept my Tricare insurance information because they said I needed an insurance card. Tricare does not give cards, and they said they had received them in the past. We called Tricare and they confirmed that they do NOT give insurance cards. Therefore, they flat out lied to my face about it! I was not able to use this doctor because of the POOR customer service and they were going to charge me for the visit. I should NOT have to pay when I pay for insurance every month! Horrible-​I do NOT recommend!

Dr. Mary Kelly is one of the best doctors I have encountered! She is knowledgeable, thorough and personable! When I told her that I stopped smoking after going to a hypnotist she asked me for his information. She is willing to accept alternative methods in lieu of medication. She takes the time to go over your symptoms and examines you head to toe. I would recommend her to anyone looking for a caring doctor who knows what they are doing!

I am so grateful to have Mary Kelly as my primary doc. She knows her stuff, her bedside manner is amazing and she acts like a real person. If you’ve got bone issues or just need a good primary care physician, she is wonderful. Doc Kelly provides small town service in a big city! Thanks Dr. Kelly.
P. S. Just a side note. I’m not in love with her office staff, so don’t let them put you off. I am polite and direct with them even though seem a little rude at times.

Dr. Kelly is a godsend! My parent’s were referred to Dr. Kelly after their doctor re-​focused most of his time on hospital administration. Personally, I think it was the best thing that ever happened to them.
My parents are older and have had their fair share of health crises over the years — cancer, staph, pneumonia, asthma you name it — and Dr. Kelly has always treated them right. My mom, suffers from severe asthma, and often has respiratory-​related scares. Dr. Kelly has been fabulous at squeezing her in for a quick check rather than unloading her on the nearest ER.
Dr. Kelly earns a fifth star from me for going above and beyond the call of duty. She makes house calls, you heard me, house calls! My dad had a knee replacement a few years back and was working with his physical therapist to get back on track; Dr. Kelly decided he wasn’t progressing enough and could benefit from more therapy. Instead of offloading these increased sessions on the therapist she came to their house and worked with my dad. It was amazing and so appreciated by my mom since getting my dad out in the middle of winter while he was unsteady on his feet was not only a chore, but very anxiety ridden. I think now enough time has passed that he’ll admit how beneficial this was to his recovery. At the time he winced at the thought, she’s a tough cookie and really made him work.
Bottom line: Dr. Kelly is amazing! My parents can’t say enough good things about her and trust me, my dad is a tough customer, he won’t sing the praises of just anyone. Even though I live relatively close, knowing that she’s treating them puts my mind at ease, she really seems to care about her patients and get them the best care possible.