Mr. Appliance of Simi Valley

As a single mom Mr. Appliance made me feel safe and secure when bringing a repair person into my home. Ernie was very nice, professional and took time to explain «things» to me regarding my oven and it’s operation. Would definiately use them again.

Company was responsive and professional. Repair was handled within 2 hours of my original call. Art Pavlov (lead technician) was very knowledgable and proficient in explaining my alternatives and repairs he performed. Definitely a company that I will be referring to family and friends…

This company is great! They gave us top quality service. They were incredibly nice, helpful, trustworthy and reasonably priced. I recommend them highly.

Great service– I own a restaurant and needed work on a very old commerical dishwasher. The tech (can’t remember his name but apparently he’s the one they send for commerical stuff) was great. I thought the hot water booster was the problem, turns out it was fine, problem was in the pipes. Saved me about $ 2,000 when we purchased the new machine; since he told me the booster was fine I decided to keep it when we replaced the machine and it’s been great.

You can trust these guys! They did a fantastic job on the repair of the ice maker on our freezer, telling us what to expect, how to prep our frozen goods, etc. You can tell they really know their stuff and did their very best to make it as economical of a repair as possible. You can trust these guys! My freezer is as good as new!

I have a very old washing machine that is difficult to work on. When I was a younger man I worked on it myself but now I called Mr. Appliance and they came out quickly, were very professional and completed the service quickly. They did not have the part needed to fix my washer but they got it from a local shop and serviced my appliance and got it back in good working order. They have a great service where they text you a notice that their technician is on his way and they send you a picture so you know that it is safe to open the door. They even put their own doormat down in case there was grime on their shoes so they wouldn’t stain my decorative mat. I really appreciated their service and will use them again if I have a need. I highly recommend them.

I stumbled across Mr. Appliance and Mark it’s owner recently in search of work on my LG washing machine. Finding an honest, reputable, dependable appliance repair service is a needle in the haystack virtually impossible, but Mark is the holy grail of Appliance Repair doing it the right way…
When I called in initially I spoke with Mark who was very professional took all the information (make, model and serial numbers) along with the nature of the problem He proceeded to walk me through the process and also provide a cost breakdown depending upon my repair and services needed. They dispatched a technician (Ernie) the next morning when I was avaliable I was texted (30 minutes) prior to his arrival including his picture. The problem was diagnosed in (15 – 20) minutes and a special part ordered on the spot. The manufacturer’s warehouse wasn’t local so the part was shipped I was kept informed of the entire process and given a price. The part arrived I was kept aprised the entire time with updates, Ernie returned the part was installed. I was able to pay on the spot and emailed a receipt simultaneously. Abracadabra done.
Mark and his team are top notch, very professional, thorough, efficient, dependable and HONEST yes straight forward honest.
I can’t thank them enough. If your in need of appliance repairs there is a new go too service and it’s Mark and his team at Mr. Appliance.

We were looking for an appliance repair business to fix our Bosch dishwasher. The company that we’ve been using doesn’t work on Bosch appliances. I saw an ad in Simi Deals for Mr. Appliance. I bought their deal. Art came to our home. He was so respectful, and assured us that he would be able to help us. He did a wonderful job, keeping us informed of what he was doing and then fixing the problem. I think I’ve found a new appliance repair shop