Oak Park Grill

Great meal on Father’s Day I would prefer if they went back to some of the Mexican Meals that la platea had. All though it was a excellent breakfast and I would recommend to any one looking for a American meal in oak park.

My daughter and I went to have a late breakfast at OAK PARK GRILL after our nail salon visit. We ordered our food and completed our meal without any issue. When the time came to pay, my debit card (Visa) would not go through. I explained to the waitress that this has occurred before during my prior visit. Because my previous visit was on or very near to their opening day, I figured they resolved any issues that may have occurred in the past. I further explained to the waitress that when this occurred the time before I was forced to go to the local ATM and not only had to pay for my breakfast but was also charged by both banks for withdrawing money from an ATM which was not my bank’s. Furthermore, my bank card was shut down by the security fraud department because they ran my card so many times (thank you Chase for the protection).
As I was explaining the situation on the phone with Chase, a gentleman/​customer turns around to me and says, «I don’t know who you are talking to on the phone but every time I call Chase I have to provide the last four of my social and my DOB.» In complete disbelief that I was essentially being called a liar, I told him I did not have to provide that information because I had already typed in my debit card number and pin. He went on to tell me to just pay the hardworking people their money and to stop trying to get over on them. By this point I was really hurt. I had my daughter with me and she is seeing all of this occur. She was paying attention to all of it very quietly. I told this gentleman that I was offended by his comments and I do not have to get over on anyone, let alone for $ 11.99. The staff (the owner, and two waitresses) stood back and allowed this man to speak to me as though I was a liar and trying to get over on these hard working people (because there is just no way it could be an issue with their credit card machine). *(This is where my hardship comes to play, how did this man assume that I was that type of person? He did not know me or my character. What was it about how I looked, how I spoke or what he saw or heard that would lead him to believe that I was the type of individual that would bring my daughter to an establishment to enjoy breakfast, only a block and half from our home I might add, to not have the money to pay for it and then speak lies to try to get free food? There was something he saw in me that led him to that utter error in judgement)*. As the gentlemen left saying he didn’t care how I felt or what I thought I simply told him he should not be so pompous as I work just as hard.
Once the place was empty, and the staff did what the kind Chase customer service woman told them to do, which was to key in the number instead of swiping it of course the card went through just fine and I paid my $ 11.99 minus any monetary tip. The tip I gave the owner and waitresses were that they should not have allowed that man to speak to me the way he did. At that point, no one knew what the truth was. All parties involved only assumed the woman I was (with the exception of Chase). The owner then says to me but I didn’t say anything and I firmly stated and there within lies the problem. He allowed that man to question my character in front of my daughter regardless of the support and endless meals I have had and paid for at his establishment from the time they were La Playita up until today as Oak Park Grill. I told all of them that they were wrong (as I’m sobbing in tears). I explained to them that I work for the community, I have done so for 16 years or more. The capacity of my job and my life is to give to people and to help others not to take from anyone. I gathered my things and vowed to never go back again.