Olander Property Management Co

PLEASE READ!!! Don’t live here, don’t say oh it’s just a pissed off tenant or someone not paying the bills. Nope lived here for a year and my «sentence» in this hell hole is almost up and I’m a free man.
I looked past the reviews because the landlord Chris Stann seemed like such a nice guy. We actually got a long real well… until my dumbass signed the year lease.
Let’s start with the major problems
#1 COCKROACHES!!!
Seriously there was a lady here room 205 that just moved out but has been here for 2 years she lived with them. THOUSANDS in her room all over her, and she would transfer them all over the building. You would see her in the lobby and they would be falling out of her hair and off her clothes.
Hallways, laundry room, bathroom, your bed EVERYWHERE big and small cockroaches. Spray all you want… NOPE they are still your new friends :)
#2 CHRIS STANN
aka — David… aka — stann — aka Jim pretty much whatever name he decides. This is the worst landlord, business owner, person in the world. super nice at first until you sign the lease. You have a problem oh wait he’s not here, your bathtub is over flowing «that’s weird I’ll look into that in a week» drunk guy beating his wife «oh man, call me tomorrow» REALLY???
Me: um there is a homeless guy in our building from the library
Chris: he works for me, it’s cheap I throw him a $ 20 and he gets all excited.
#3 TESSA: landlord Chris stann Girlfriend
Now It took me a while to decide who to put first because they are both CRAZY! She threatens you at 2am with phone calls and texts. She is the «accountant» for olander property management. She seriously has no clue what she is doing. Misplaced checks, says checks bounced and never did to try and get you to pay again… um lady you know I can see if you cashed my check, saying I never signed a lease, oh that’s funny how do I have a copy then… the list will go on and on. She is only hear to pick up Chris and get the money and sometimes you will see her showing an apartment.
#4 if you are still thinking about living here at this point… you belong in the building
#5 DRUGS
hey if you do them like them love them 855 lake St is the place for you!!! It smells like a grateful dead concert in the ENTIRE building, Random people pop in to buy drugs, oh I almost forgot a girl from WI died of an OD here Heroin was the cause you can google it.
So those are the top 5 reasons I wouldn’t rent this place. Don’t make the same mistake I did.
Ps. The plumbing doesn’t work, they don’t fix anything YOU DO. AC is $ 65 a month so not ALL UTILITIES INCLUDED. Almost every appliance is broken, including lights, doors are easily broken into (Chris can with a butter knife) 3 other tenants in the building have master keys so they can enter into your units at any time. I won’t say the names of the 3 people because I actually respect them.

The «management» at this place is an absolute joke. I feel bad for anyone that has to put up with their BS. Let’s begin, shall we?
Upon moving in —
We get our keys to the building and apt. Come to find out, the key to get in the building doesn’t work all of the time. Olander recommends to go get duplicates made (we do) and shocker, they still don’t work. Took over 2 weeks for Olander to get a working lock/​key setup to our building.
Within the first 2 weeks of living there, I sent Olander a list of things that we’d like to get fixed. Most of these items were NEVER fixed the entire year i lived there.
Included a cracked window that was never replaced, a broken screen in the bathroom, lights that needed to be replaced (in the atrium of the building… NOT in our actual apt), etc.
My roommates and I were blamed for not letting window washers into the unit (like that was our responsibility)
Olander would not re-​install the window AC units this spring.
Basically, if you ever need something… they’ll bitch about the 35 min drive it takes to get to the city from their office… and then they’ll find someone «take care of it.»
Lastly, NO ONE from Olander bothered to show up for our move out inspection… after we had agreed upon a time/​date that worked for both parties.
My roommates and I hired a cleaning crew for a move-​out cleaning… Olander neglected to tell us that they were going to hire a service anyways…
We were told that we’d be reimbursed for the cleaning service and get our security deposit back… that was 30 days ago… and still haven’t gotten a dime.
PLEASE…PLEASE…PLEASE… stay away from this company. They suck.

problem started when i gave him application to fill out for me to move up to wis dells wi in a seniors home that was march the first on the 3d i asked if he had filled out said had no time was going to funeral out of state then on the 10^th he finally filled it out and told me he did not have to fill it out ok i did not say anything i it might of took him 5 min to fill it out So i mailed letter next thing i know he is saying something about my dog being a pitbull and a dangerous animal the dog has lived with me here for 1 year and half and never had a problem then he gives me a 17 day notice to move i have never been late or missed a months rent Then i go to her doctor and get paper saying she is a mixed terri not a pitbull i told him that and then he said he changed it to i threaten him i never did then he starts telling me you have10 days and oak park police are going to throw you out So i called police and made a report he the landlord acts like he knows the law but he knows nothing i had to get the city of oak park for him to fix my bath tub and hot water you every try to shave in cold water SO i am going to be moving april 4^th i want the landlord to come to apt and check out room for damage but he scared he like a big dog big bark no bite also i took pictures of apt and sent them to him so he cannot say i damage the apt alot of people here owe him money i owned him nothing also the apt i was trying to get in the dells kept calling him but he would not return there calls well i sent a copy of police report and explaned what kind of landlord he is and i got the apt Stay away from this dump there are alot of apt in oak park stay away from this one pure trash and dump He is what oak park has alot ov The slum lord of oak park il i have resolved all my issue with this landlord he knows nothing of the law And i am glad to get out of the dump run do not walk past this dump

The manager is nice, I told him I need to back to my country and get my deposit back. He is so understanding and give the money back quickly. Very thanksful!

I would implore anyone even thinking about living in one of their buildings to SERIOUSLY RECONSIDER. I have lived in 6 buildings since I moved to Chicago. I have worked with 5 different management groups, and I have NEVER seen anyone as much of a scumbag as this guy Chris. He is the definition of an unorganized P.O.S. If you do decide to rent one of their places, make sure you document every single correspondence between you and this joke of a company. I’m not exaggerating. Every single one. On top that, make sure you take a picture of every single check that you send them. You will need that when they come back and tell you that you owe them money at the end of your lease. First it will be that you didn’t pay certain months, when you did. Then there will be a random cleaning fee thrown on there to eek every last dollar they can out of you. This is the first/​only place I’ve ever seen that charges their tenants a fee for cleaning the apartment for the next tenants moving in. I can understand if there is damage or absolute filth. But when you cleaned the hell out of your place before you move out, sweep, wipe, disinfect, etc. and they try to charge you, something is wrong. Not to mention that their «guys» started redoing the kitchen, without any warning, with 2 weeks left on the lease. One night, after they were done working on the place, we came home to the backdoor to the back bedroom left completely wide open!
The real kicker was that this joke of a human, Chris, responded to a text message about the heat not working properly by sending back a picture of himself, shirtless.
Whatever you do, DO NOT RENT FROM THESE PEOPLE!!!

If I could give no stars I would. at first Chris seemed like a super nice guy but the longer I lived at 855 lake the more I realized how terribly this «management company» was run. Day one I was given a different apartment then the one I placed a deposit on and told that one was already filled. Within my first week my bathroom and living area were both leaking from the ceiling keep in mind this is a tiny studio so water coming from multiple places is kind of a big deal I reported it to the care taker Jim who is about 80 and I was told I would be fixed this went on for my entire stay there I even spoke to the owner Chris on multiple occasions about it the only attempt I ever saw them make at fixing it was to have a guy come in and chip off the yellowed ceiling and repaint it white the moisture levels in my bathroom where so bad that the door peeled and tiles fell off and lost their adhesive. The winter was miserable the windows don’t close 100% and are extremely old I had to use the oven to be able to inhabit my apartment at night because the heat doesn’t really work correctly. I went through a case of giant raid cans through out my stay there and still saw roaches/“water bugs” as the management will try and tell you they are I also saw centipedes with regularity despite my best efforts with the raid I had to purchase a shower head my first day there because the one installed literally just dripped I also had to buy a new toilet seat my first day because the one when I moved in was completely broken not huge expenses but not something u expect on move in day. The tenants are all very nice people never had a problem with anyone. The parking situation is ridiculous my car was towed 2 times even tho I paid for my parking and had a sticker in my window in the correct location and I know I’m not the only person that has happened to. When I talked to Chris about it and basically being told tough luck I had to cough up $ 240 to get my car back to get to work. For most of my stay I payed rent in advance I would send 3 checks at once they charged me a late fee one month because their mailbox was full and the checks couldn’t be delivered at that time. I am currently in the process of trying to get my deposit returned to me and it is like pulling teeth to get a response from these people. They are all very quick to become unprofessional and somewhat aggressive you if you say something or ask for something they don’t like. They act as if they are super busy but nothing is ever happening to really improve that property. The fire escape is likely as old as the building and missing bolts and in certain spots bars are broken and/​or bent. I was actually told by Chris at one point u need to stop having your male visitors here only have females over and when he would randomly drop by unannounced he would frequently talk shit about other tenants and ask me strange questions that I had no idea about because I don’t snoop on my neighbors. Another time Jim entered my apartment while my girl friend was asleep 5 mins after I had left for work after that incident I was promised a chain would be installed on my door never happened. In summary these people are scam artist they promise things will happen that never do and act like ghost once you have given them money and signed the lease until the rent is do then they won’t leave you alone

this is absolutely the worst group of people I have ever worked with. We have had the most horrible experience trying to get in contact with them and they kept our $ 600 deposit even though we decided not to rent their apartment. needless to say i completely agree with all of the other 1 star reviews and wish i would have seen them earlier.

Please read if considering moving here! 855 w Lake street
Don’t live in this building! It is not worth the price or the hassle. I have lived here less than six months and have dealt with the following issues:
Water being turned off for almost an entire day WITHOUT NOTICE.
EXTREMELY dirty building
Roaches
Leaky ceilings
Bathroom shower corroding and clogging, without anyone to fix it.
Laundry machines are always broken, have lost around $ 5 in quarters to never be reimbursed.
Controlled heat, sometimes is to hot or to cold.
Constant smell of cigarette/​weed smoke.
Dogs barking loudly– sometimes through the night.
Poorly plowed parking lot.
People always parking in your parking spot.
Cars always parked in front of the driveway. Hardly available for use.
Extremely loud noises from the building that sound like loud banging.
The toilet not working for almost a week. They eventually bought us a plunger and told us to fix it.
The shower not draining properly.
Hot water not working almost 3 times a week.
Had to call the police to report a fight in the building.
Broken mail box.
When I moved in the manager gave me a huge speech about how he was going to re-​do the entire building. NEVER HAPPENED. He also said the apartment I going to live in would be clean and move in ready. The day I moved in there were dead roaches and cigarette ashes inside the kitchen draws. Needless to say it took a lot of time to clean. The building landlord always smokes and will even smoke in your apartment.

I’ve never felt so compelled to write a review.
My stay at 855 Lake St. was the worst experience I’ve ever had. I wanted to write this review to advise you to look ANYWHERE else.
The condition of the apartment was horrible when I moved in. I left it in a much better condition but they still insisted on keeping my deposit and insisting that I owe more. Trying to get in contact with the landlord is impossible. What’s the point of having a phone if you don’t answer? I spoke to him once throughout my entire stay after calling over and over to reach him. He does not care about renters or any issues you have with the apartment. Just don’t be late on rent or they’re quick to add on a fee!
Oak Park is a beautiful place to live and given the price I’m sure you can find something in the same range that’s actually worth the price. You couldn’t pay me to live here again.

Regarding Parking Spot Lease @ 1647 N. Northpark
The best way I can describe working with this guy is bizarre. I was trying to rent a parking spot in the garage of this unit that his firm represented and essentially got strung on for 1.5 months before he finally sent me the lease. The lease however was for $ 275 dollars when the original posted amount was $ 250 and the agreed amount in writing was $ 250. I sent an email of the text correspondence and got no response.
I finally got a hold of him on the phone and it was as if he barely even knew what I was talking about, then said… Oh yes, we had another offer at $ 275, so we’ll offer it to you for that… At this point I’m livid because the deal was already done and this snake was trying to work another $ 25 dollars/​month. At that point, it had nothing to do with the money and everything to do with principal. The owner of Olander went on to say «You can have it at $ 275, you should have sent in a deposit for $ 250, otherwise this conversation is done, ok, good bye» click.
He then called me back and said, are you sure you don’t want it at $ 275?
That seems like who you want as a property manager… what a tool… I was also told I have an attitude problem (same as Clare O. below)… Maybe instead of telling your customers they have an attitude problem you should learn how to run a business…
Come on dude… get a grip

Stay far, far away from this place!!! i contacted Olander via Craig’s list to set up a viewing. We set up an appointment date and time, but I didn’t have the exact address, only an intersection. I waited on the corner and I was stood up for a half hour. I finally made contact with a manager and still eager to see the place I requested to be met since I was already there. After we spoke on the phone, the owner called me back and asked if I really wanted to see the place since I had an attitude. He agreed that we were to meet at four, I said I was upset cus I waited around a half hour just to figure out the address. The man mocked me and said he was a busy man.
I wouldn’t give them the time of day! Stay away!!! And I heard the place was a dump.

My entire living experience at 855 w lake street has been a horrible and unprofessional one. If you love giant cockroaches and centipedes you’ll love this place. The units in this building are very quickly and cheaply put together. the management never fixes any of the issues that are wrong with the units but they do give out very nice promises to fix them. the washing machines only work 95% of the time and when they are the water only produces one temperature… cold. the first 3 months I lived here I had no mail box key. while living here I have been locked inside and out of my apartment (yes inside) because of the broken lock that was placed on my front door and the management repeatedly kept forgetting or refuse to fix. the gas line in my stove is broken (it produces gas when its not supposed to). winter in my apartment was terrible because the window don’t close all the way and have huge gaps in them. the small things that they promise to fix before your move in date becomes big issues when you move in to find out they were never done. I love the area its beautiful but take my word for it its not worth living in a place this building. I strongly believe these issues were not only my one or two units I lived in during my lease here. But this is a warning