Shaggy Chic Pet Boutique and Spa

Shaggy Chic is fabulous! We just rescued a Wheaten Terrier and needed to find a new groomer as we were not pleased with the one we had used with our previous dogs. Shaggy Chic was recommended to us and we could not be happier. Everyone there is very friendly and when I dropped our puppy off for his appointment, I felt confident that he was in great hands. Unlike other groomers, because they are well staffed, he wasn’t there for countless hours. They groomed him exactly as we discussed and he looked adorable when I picked him up. He came out with his tail wagging, a sign that he wasn’t stressed being there. The place is also spotless. They obviously take pride in their work. I would definitely recommend them!

I love Shaggy Chic and all the ladies… Stephanie, Lori, Tracy, Linda and Rachel… Hope I didn’t forget anyone.
I’ve used them faithfully for about 4 years. My English bulldog Jaq LOVES to go get his «tubby»!!
They are very good, gentle and really CARE about my dog (and me too for that matter)!!
My dog has a standing appt every two weeks! Would not go anywhere else.
They are a small, intimate, and very cute shop! They get to know ALL their clients. If your dog is a little scared, they will make them feel much more comfortable than any other grooming service.
Ohhhh …They have great dog clothes, collars and beds!!!

Every time I go there, they NEVER do what I ask! I bring in three dogs (4 until recently) every 4 – 6 weeks and only schedule when three groomers are available so they will not need to be caged. I like an underbelly shave and fluffy bunny butt trim. I always agree to the extra cost, but they NEVER get it done because they «run out of time». They need to schedule for the services being asked for! Instead, they simply claim to run out of time and never complete the job!!!
Today, I was 10 minutes late for my appointment. My bad. When I went to get my dogs, again, the grooming was incomplete. They quickly blamed it on my being late and refused the service upon pick up. I can’t tell you how many times I’ve been there on time or early, only to be kept waiting and still not getting what I asked for! Also, I’ve seen my animals caged, even though I request they not be caged and schedule accordingly.
Today, Shaggy Chic lost three clients, many potential clients (friends I will tell to go elsewhere), and who knows how many more from this and other negative posts.
I asked for the owner to call me. I doubt that will happen. Sigh…

THEY SHAVED MY DOG
Tried to get my dog a haircut here and the have him a «bath and clipped his nails» instead. They said they tried around his privates but the didn’t. So I called them up and complained. They told me they made a mistake and I could come in for a free groom. When I went in they asked me how I’d like it done. They didn’t listen to me at all and just Shaved my dog! To top it off they didn’t even shave him all one Length he’s patchy. I don’t understand these people and I will never ever be going back to this place again

I was a little disappointed I drove all the way from Woodland Hills and on a Saturday the store said they were open until 4 I got there around 1:30 and no one was there the store was closed. I have to say that is not right to state on your website you are open until 4 PM and not have anyone running your shop.

Drove quote a ways to go to this place. Said they were open til 4:00. We got there around 2 – 2:30 and they were closed, lights off. Pretty bummed. Definitely won’t be making the trip again. Very disappointing when places say they are open and in fact, are not.

My doggy got a very nice haircut — thank you! I like that she didn’t have to wait four hours there either, they do it real time. I just waited for her at the Starbucks in the same plaza.
The place could earn one more star if the girl with red hair (cashier) could be friendlier though. Both times when we walked in to drop off /​pick up she acted like she was annoyed that we interrupted her staring into space private time. Since the cashier is often the face of the store, it gives me second thoughts about bringing my doggy back despite the very nice cut and bath she got.

Shaggy Chic is fantastic! The ladies at the salon are all really sweet and treat my dog so well, greeting her at the door every time we walk in and asking if they can give her a treat before we leave.
I love that I drop my dog off for her appointment and 45 – 60 minutes later she is ready to be picked up! It’s so nice that my dog doesn’t have to spend hours locked in a cage while other dogs get groomed.
I definitely recommend Shaggy Chic. The prices are very reasonable, they do a great job and they have some really great dog toys, collars to boot!

Best grooming salon ever! My doggies always look so pretty and leave happy! They have super friendly staff and you can’t beat the price!

They are awesome! When we bring our Buddy in they always take the time to come out and greet him first. This is really important because he is a very fearful guy (rescue). They do an excellent job and they have him out in just a few hours. We recently moved to Camarillo and made the mistake of trying the highest rated groomer in town everyone swears by. There was no comparison. It was awful! We are never ever going anywhere else again. Shaggy Chic is worth any drive.

Ben has been going to Shaggy Chic since he was 6 month old! He is now almost 4. He believes it to be his second home. Linda, Lori and the rest of the staff are so knowlegable about the breeds. Lori, especially, is so kind and gentle with my dog. He loves her the most! Ben comes out looking and smelling fresh and clean! Great prices and service! The boutique is awesome and I can always manage to find something fun to buy!

What a great find. I just moved to Oak Park and read the previous posting and had to try. I have a Walker Hound which isn’t a very known breed and like any hound can get mighty stinky. Dropped him off at 8am and picked him up in a little over an hour. AMAZING!!! The ladies there all are very nice and seemed to really care about my dog and put up with his very loud howling. Great prices and very cute boutique. Will definitely be our groomer going forward. Thanks Wilson for the great referral. Made sure you received credit for our referral.

We have a beagle, so he gets stinky. We took Wilson here for a bath, and they seemed to get the stink out. The price is reasonable for the service provided. The staff is friendly, and they sell nice dog collars in the boutique.