Snow White Cleaner Depot

I’m so pissed. So. Pissed. I stopped by here maybe 6 times in the last 6 months to get some things dry cleaned. The lack of friendly greeting didn’t deter me enough to stop going here. It was convenient from home on my way to work.
I stopped by tonight to pick up two shirts and they lost them. They didn’t say anything for about five minutes, and kept looking for them. After five minutes, they suggested I come back tomorrow because another woman took care of this. Bullshit.
I’m giving them a day, and then I’m going to raise hell. My shirts were probably worth over a $ 100 total. Go somewhere else. Look at all of the poor reviews. This place is not worth it.
Edit: They found my shirts. Hurray. I will not be returning here ever again. So unprofessional and inconsiderate.

Is it possible to leave no stars? This place blows poor attitudes, poor customer service and failure to accept criticism or acknowledge a mistake.
If the crack a buttonthey will say it was that way when you brought it in refuse to fix it. They have screwed the pressing of cuffs and collars up and have not apologized for it.
The straw that has broke the camel’s back is losing 2 of my shirts and saying they never had it. Screw this place I hope they fail or Oak Park closes them down.

HORRIBLE STAY AWAY! the owner has the worst attitude, I bought my dress and, he «demanded» that I pre pay, I told him could I pick it up tomorrow and pay he said it would cost you more. i said «fine» he stated rudely, «you only have one piece YOU PAY NOW!!! I said «give me my dress» and walked out

This cleaners is horrible, and they’re liars. They lost my shirt and lied and said they would follow up with me, they never did. Don’t use this cleaners they lose your items and don’t take responsibility for it.

This is the sorriest excuse for a dry cleaner I’ve ever been to.
Every single time I’ve been to this place — probably about five or six times in the past year and a half — something has come back messed up. The biggest problem of all has been the shirt and suit buttons they have mangled.
The first few times it happened, I was willing to let it slide. I didn’t catch it right away, and I wasn’t sure if I had messed the buttons up myself. Besides, they’re just buttons, I told myself. But I started examining the buttons on my shirts more closely as they were coming back, I realized it was Snow White that had mangled them.
I’ve since gone back to another, farther dry cleaners (CD One Price Cleaners on North Avenue) which has not done the same. However, CD One Price is a bit farther, and the other day, I decided to give Snow White one last shot.
Today, I picked two of my shirts, and lo and behold, they had multiple cracked buttons. Upon taking them back to Snow White, I spent five minutes convincing them to replace the buttons — which they finally did, after attempting to hide behind their policy that says they are not responsible for buttons.
They’ve also done a number with my ties, sometimes stapling the cleaners’ tags to the backs (have you ever used a staple remover on a piece of clothing before?) and once, to the FRONT of the tie.
I’ve had it with Snow White, and I strongly encourage anyone who might consider going there to forget about it.