TGI Fridays

I remember when they opened, so nice, clean and fun, they’ve certainly have gone down hill. The employees were polite but that was about it. My salad was at room temperature and tasted old, not fresh and crisp. My son’s burger was greesy and the bun was old and dry. The bathrooms were so gross that my son said ‘let’s hurry, I need to use a clean bathroom’ and this coming from a camper. Parking is typical of Oak Park, but with a garage a block away, not bad — first 2 hours free and free all day on Sundays. I say, stay away untill the celebrate a relaunch.

food is amazing here, everyone is nice and food comes out really fast

so i decided to go to fridays On harlem and lake (should’ve known) Too Hood …. Procceded into the Building and was not greeted After Speaking to the Host. After Being seated we waited for more than 15 mins for the host to speak to us and say Someone will be right there. I asked to Speakto Who was in charge (Reggie). He came over and his Body language was not inviting At all… Basically just like what do You want… Lookng away. Told hiM about the Situation and he could say «ok» no IM sorry About that. Maybe Something for US to feel Like he Cares … even a Smile would ve made me feel Like Something .The Customer service Sucks very Bad even now taking long for a bottle Beer SMH.. To Thru

Wow! I have to stop eating at chain restaurants. This place really doesn’t have an idea of what customer service is. Our waitress took the longest time for every time we ask for water that we never actually got in the first place. Also, my girlfriend found a piece of a rubber band on her food and when we finally got her attention for that. Her reaction was priceless. Waitress: Oh it’s just a rubber band and she pause like its no big deal than she said do you want me to take it back or. Than we just look and said please! Although, I do feel sorry for her ’cause it seems that they weren’t train properly to act on any situation plus how to be more aware with their service tables. This is why I have it such a poor review. But, I’m not saying that all chain rest are all bad, but yet to encounter one that is good.

This is one of my favorite Friday’s because of the location and level of service. I always get the black bean burger without cheese and sweet potato fries! Absolutely delicious.

This location is fine with allowing a person’s stolen credit card info be used to rake in over $ 100 and allow the thief to even tip them for their services without ID’ing for an amount over $ 50 like most restaurants do. Already contacted their guest services so let’s see how that goes as well as my bank.

I wasn’t expecting much and it delivered. Seats had taped together holes in them. Food took a long time to come out, my burger was cooked to resemble a hockey puck more than a burger. Lettuce was wilted, tomatoes sub par. It just seemed like there was a general lack of caring about everything that happened in this place. Someone from headquarters really needs to come check this place out and give them a kick in the ass.

These people are thieves!!! I will never go back here. My girlfriend and I went here before our evening class yesterday. The waitress was really chatty and I didn’t think anything of it at first, just thought she was working on her tip, but what she was really doing was STAEALING!!! We told her to bring the check and we gave her two cards to charge. We told her to charge one amount on one card and the rest on the other card. She brought the receipts and we signed mine was $ 25 and my friend’s was $ 20.42. I trashed the receipt of course and I should not have. This morning we find out she charged BOTH cards the whole check! We are curious to know how she brought us receipts with the right amount and stole almost $ 100! DO NOT GO HERE!

I can describe this place in a few words; Ghetto, unprofessional, slow, dirty, low standards and inattentive.
The level of customer service needs serious improvement. The waitress was inattentive, often bringing the wrong items. I ordered my son a white milk and received a chocolate milk. I also ordered him a fruit cup as a side but received fries instead. When I told the waitress about the mixup she brought the fruit cup but did not once apologize. Additionally when she brought his Mac and cheese he had to wait to eat it because there was no silver where at our table. Lastly our son wanted dessert with his dinner and while we still had food at the table we were delivered our check. The waitress informed us that she wasn’t rushing us to pay and that she was heading to the ladies room so she didn’t want us to wait for the check.
I also observed two other upset tables where they received incorrect food and drink items. I even noticed a woman ask for her kids juice 3 times before she had to ask for the manager who eventually brought it to her.
Stay far away from this place! will never return to this TGI Friday’s!

The service was decent but the food not so great and a mixed drinks were very watered-​down wouldn’t recommend this Friday’s if you’re looking for good eats

I wish I could comment on their food but I wasn’t in long enough to consider ordering. I walked in with my friend on a Sunday night around 10:20 and was greeted informally by a manager training an employee with her back turned to us. She seated us all the way in the back across from the smelly bathroom at a dirty table that I requested to be cleaned. The waitress disappeared for five minutes, long enough for us to decide to leave. As we walked past the manager he asked if we were staying and that he just cleaned a table near the front door which puzzled me about why we were sat by ourselves in the back on the first place. As humorous as the late interest was we departed and patroned elsewhere. Thanks!

Food was decent. Yea a little dirty and loud. The waitress was nice and all went well till the end. Took us about 29 mins to get our bill. And another 10 for to go boxes. Will never go back. Place is pretty ghetto

The reviews are consistent for this TGIF. We actually stopped coming to this location and any other location for that matter after our last couple of visits here.
The restaurant is not always clean. The service is not consistently adequate, and the food is usually not good. The bathrooms are definitely not clean either. There is limited free parking in the lot if you can find some.
Avoid this place any day of the week. Haven’t been there in over a year but my last visits there were exactly the same.

Not bad at all… we came in for something light. Yup, trying to eat healthy over here. Now, back to this location. The staff was very nice and we were seated quickly. The décor is very trendy, but hey, it’s a chain joint. Our server Alex was very prompt and polite. He offered the wings as an appetizer and he was right on point. They were very good. He was also checking in on us to see if we needed anything on a regular basis. That was a plus.
Our salads were good. Pretty dam big if you ask me, but still good. The pecan chicken was good, except the chicken was a bit over seasoned for my taste.
All in all not a bad place if you want to hang with friends or family as I did.

This place… Ugh! I only come here when I’m absolutely starving and nothing else is open.
What’s really sad is the last two times I’ve come here I’ve had to ask for a manager to get my service. Whenever I come to the bar section everybody’s is walking around «looking» busy, but actually doing anything. The waitresses don’t care. They walk around talking all loud. The truth is… This place is GHETTO! There’s no other way to say it. If you’re ready for ratchetness of the week, then visit the bar section on a Saturday night.
Btw– please pray over your food! Who KNOWS what’s going on in the back.

I’ve never had a bad TGI Fridays experience (or at any restaurant for that matter) as bad as this one. The service was horrible. My boyfriend and I went here because we had planned to walk around that area since it was nice out and I was craving some tgi food. I regret it.
We actually bumped into our waitress when we walked in the restaurant, although we didn’t know it at the time. And she already looked like she was in a bad mood. Shortly after we overheard a service ask the hostess «how you gonna do me like that» after receiving a new table which I assume he didn’t want. That caught me off guard.
Anyway, so our waitress comes to the table after about 5 minutes of being seated and with the most monotone voice says her name and if we’d like anything to drink. My boyfriend and I, however had had more than enough time to look at the menu to choose an appetizer, drinks, and our entrees. She came back with our drinks, mango peach lemonade and an expired beer. Gross. We mentioned it to her and she brought another expired beer. Okay never mind just bring a water. She brought a water and then went on to other tables.
So our appetizer came out, our entrees came out, and our drinks ran out, still no waitress to be seen. We were so low on drinks my boyfriend went to the bar to get us new drinks. ONLY THEN, after seeing new drinks did the waitress come over to ask if everything was okay. Mind you, we had almost finished our meal by then. We tried to flag down a manager, but he didn’t even turn to look at us. Rude.
All in all I felt such bad vibes surrounding me. The hostess didn’t even bother to greet us with a smile (I’m a hostess at a restaurant as well and that’s kind of an important thing). All of the waiters seemed annoyed to be there. And the place was dark and dull and I felt extremely uncomfortable. We probably would have received better service at chipotle across the street, and that isn’t even a sit down restaurant. Ugh, never ever again.

We had a horrible experience at this location. Our waitress was shani, young woman with black hair. It took her 10 minutes to even acknowledge our table. She then came over and took our order and left. It took 20 minutes for us to receive our appetizers. Once received one of the appetizers was a loaded potatoe but the 3 of the potatoes were missing cheese and bacon. I ordered a steak at the same time as the appetizers which came out 25 minutes after the appetizers. It took 45 minutes for me to get the steak… mm The young lady was NOT attentive at all. She left our glasses empty multiple times. We asked for water and had to wait 10 minutes for it. they left the empty plates cluttered all over the table. I have NEVER left a place without tipping but i couldnt even give her anything after how horrible this service was.

We came on a Friday night with no reservations so we were happy to find two seats at the bar after only a short while. We sat down growing increasingly irritated with each passing minute until, after 12 minutes, we finally flagged down one of the SEVEN workers behind the bar to give us menus. Instead of apologizing for the delay or greeting us for that matter, the lady walked away as if she didn’t hear my request, then returned with one menu for us to share. We eventually got two menus but come on!
We waited another 7 minutes before we were forced to flag down someone else to give our order. I still don’t know anyone’s name or who is responsible for taking care of us at this point and after 20 minutes we still didn’t have any water.
It wasn’t until they brought us our drinks that they cleared the mess the people before us made. I’m ready to either speak to management or put on my gloves and go to the back because clearly they’re short staffed, right? Wrong. The majority of the staff is standing behind us sharing story time. Maybe our real server was part of this crowd because, for the life of me, I don’t know who s/​he is and I’d love to say hello.
I like that the staff gets along, but at the expense of customer service and professionalism? We were less than impressed. And what good restaurant, other than a sushi spot, doesn’t bring everyone’s food out together?! I sat waiting for 13 minutes after my bf got his food before my turkey burger came back. My bf was done with his meal at this point. By this time I’d lost my appetite and was ready to go.
This place is clearly under new management. I’ve come a few times before and it’d always been a more professional and faster-​paced environment.
2 stars because the food wasn’t as bad or as slow as the service. If u subject yourself to this service and guaranteed bad time, try the peach sangria… or do yourself a favor and drive to a better restaurant/​location for a much better experience.

Until this past weekend, it had been at least ten years since I went to a TGI Fridays. It was both exactly and not exactly as I remembered it. Walking into TGI Fridays was almost like taking a step back in time to the early 2000’s. Things are pretty much just how I remembered them — no better, no worse — and that’s for the worse. One would hope a place like Fridays would be a little cleaner and more efficient than it was a decade ago. Everything about TGI Fridays is a bit outdated — the food is ‘meh’ and the venue which was once fun and exciting — badly needs an update.
All of that said, we had a very prompt and efficient waiter. My Grey Goose Cooler was definitely the winner of the evening! My entrée of Cajun Shrimp and Chicken was almost laughable. Yes, it was really that bad. The shrimp were chewy like rubber (a.k.a. probably overly defrosted). Between the chewy shrimp and the excess of poorly seasoned white sauce, I could barely tell that I had any pasta. Definitely skip the Cajun Shrimp and Chicken entrée!
Will I be back? Nope. Will I miss another chance to go down memory lane? If TGI Fridays was my one example to go on, I never want to visit memory lane again.

I came here once on a Monday evening with a friend to take advantage of the half-​priced appetizers (they have a lot of good ones to pick from). I asked a hostess-​type if it was alright if we sat in the bar area and they responded with «no, not really.» They actually had the gall to shrug their shoulders and say «I guess, whatever», before grabbing a few menus and seating us at a high-​top. Pretty rude, considering that we wanted to give them our patronage. On that visit, our cracker asses happened to be the only ones in the entire restaurant… and it was busy. We had no problem with that, but it seemed like everyone else did, since we got a ton of stares and out-​of-​place looks, as well as feeling largely ignored by our server. How’s that for reverse discrimination? It was a weird situation, to be sure.
Anyways, my 2^nd trip went much smoother, as I sat at the bar and ordered a few drink and food specials. The barkeep, Tom, was polite and attentive, and I experienced much less personal trepidation, although I couldn’t help but notice that the clientele base was still on-​par with the prior visit. It’s a TGI Friday’s in downtown Oak Park, go figure.