Roger is awesome! After my son spilled water on our MacBook Pro, Roger save all of our old photos onto external hard drive. He save all of our family photos and save the day. He walked me through the steps to download them onto my new computer. He’s super easy to talk to you and work with. I will be using him for Mac repairs in the future. I highly recommend him.
Melissa M.
Évaluation du lieu : 5 Ojai, CA
Rogier truly is THE –Expert. He can take your entire electronic existence and make it YOURS. — From the inner workings of a Mac to the security of your most valuable information, Rogier’s knowledge encompasses the gamut of the technological world. He goes way beyond the capabilities of manual following Apple Store employees — or any other computer technician I have ever hired(I have had 4 priors in my office just in the past year-) He is professional and very straightforward, he works efficiently and offers better customer support than any larger company ever has. I would recommend him to my grandmother to help her to be savvy with with her security on her Mac Desktop and iCloud account. I would recommend him to my brother who’s transferring his office from work to home and needs a reliable system to be able to have that benefit. I would also recommend him to any small office, such as my own, that relies on the technology to keep up and running on a daily basis. —– And as a bonus he gives symposiums on Cyber Security and other Tech — info, because he truly wants his clients to be aware.
Adele M.
Évaluation du lieu : 5 San Mateo, CA
I am a small business owner who has 6 desktop computers and 3 laptops in my office. Before working with Rogier, the computer system was the most worrisome part of our operations. When things went wrong I never knew how much time or money would be required to get things right again. Since hiring Rogier, I no longer worry about or have to deal with my computer system not working. After initially figuring out and fixing all of our various problems, Rogier keeps our system working well by visits to the office once every two months, some remote computer monitoring and upkeep, and occasional phone calls. Rogier is so much better than any IT person I have worked with in the past. He truly knows what he is doing, he’s honest and fair, and is really a pleasure to work with. Rogier is so smart, he puts the guys at the Apple genius bar to shame. I know that Rogier cares about me and my business and I feel confidant with his IT support.
Harry W.
Évaluation du lieu : 5 Belmont, CA
Rogier’s services to me has been more than amazing!!! Each time he’s fixes my computers beyond what I was expecting. I was about to get a new MacBook Pro because my old Mac was running slower and slower. I just thought it was the age of my computer. To the rescue was Rogier. He worked in my MacBook Pro remotely, totally fixed it and now it runs like new!!! When a ten minute work project turns into an hour because your computer runs like crap, hire Rogier, he bends over backwards for you!!!
Carol R.
Évaluation du lieu : 5 Santa Barbara, CA
I highly recommend Mac Expert for all your computer needs! I have used this service on numerous occasions and am always very pleased with the results. The owner and chief technician, Rogier, is a very knowledgeable and professional technician who was formerly a manager of a genius bar at an Apple store. As such, he has a lot of experience with Mac diagnostics and troubleshooting, much more than other technicians I have used in the past. He even carries specialized tools and equipment that allow him to work on the internal parts and mechanisms of the computer if necessary, thereby saving you a trip to the Apple store and a long wait for your repair. Overall, I can’t say enough good things about Rogier and his work, and would urge anyone with a Mac issue to give him a call!
Erica W.
Évaluation du lieu : 5 Oak View, CA
Rogier will be my go to computer guy from now on. He was SO fast and knew what he was doing. Very impressed! Never again will I go to the Mac store to get my computer fixed again. Very happy customer!!!
Paul S.
Évaluation du lieu : 5 San Mateo, CA
I’ve relied on Rogier for home office systems support for years and he is absolutely the best! Deep expertise, very time-efficient and a real sleuth when it comes down to chasing subtle problems. Above all, terrific client communication skills. I have hired and managed support professionals as part of my professional work and truly have never met anyone as skilled and efficient as Rogier.
Gloria C.
Évaluation du lieu : 5 Redwood City, CA
I am so grateful I was introduced to Rogier. In my time of crisis, he was able to resolve all of my MAC issues due to his vast knowledge, deep expertise and extraordinary patience. It is comforting to know I now have a «go-to» person who can help me.
Jose M.
Évaluation du lieu : 5 San Mateo, CA
Rogier created a website for me and not only very professional but already tied to social media. he then helped me take control of the site once setup. He is very knowledgable and has also become a go to person when I need an opinion I can trust. I am always amazed at how quickly he responds!