Charles Ifergan Salon

I was in desperate need of a haircut and decided to try this salon with a groupon deal. It was my first time visiting the salon and I was paired up with Neysa. I was nervous at first because I didn’t want a drastic cut and was afraid my stylist would see my hair and go all «Edward Scissorhands» on me. Neysa was great, she listened to what I wanted and gave me a great cut. She has a welcoming personality and made me feel comfortable. I received an awesome deep conditioning treatment and it made my hair super shiny.
Overall I was very pleased with my cut and the service. The only thing I would change about the salon is to maybe add some color to the walls, all the white in the salon can make it feel rather cold even though the staff was friendly and warm.

So I’m conflicted on 4 stars or 5 stars. There are some pros and cons to this place.
Pros:
Clean
Staff is friendly
I got a great haircut
They honored an expired gift certificate for me which they didn’t need to do.
Cons:
The place is kind of hard to find. This was my first time and they share a building with a couple different businesses.
The woman that washed my hair was interesting. She splashed water all
Over me and the woman next to me and seemed very distracted. Like she had washed 100 people’s hair that day and was just tired of it or something. I always look forward to a head massage when I get my hair washed but she kept pulling at my hair and seemed rushed.
I also did a lot of sitting around which is odd to me. It look 2 hours for a haircut all together
Overall I got a great hair cut and I am happy but I think if I had to pay full price I might be disappointed with the wash and the wait
They always have deals on groupon so next time they do… I’ll be back

This place is the best place in the Chitown burbs to get hair color and styling. I moved to LA 3 years ago and miss this place. Was back for a vacation and went on a walk down memory lane and got hair color from CK. He used to color my hair for years when I lived in Chicago. Joey used to be my stylist and I highly recommend the two of them. They are a dream team! They are talented and polite and most importantly they listen to their clients needs and ideas. Thanks guys I had the best highlights haircut and stylin’ from you both for years! Miss you!

I had my hair cut by Neysa. She did an amazing job. She had awesome suggestions and I felt like we connected. She made a recommendation for a colorist so when I was ready, i booked an appointment with Nicolette. I was very excited about my color appointment. My hair is a medium/​light brown and I was going back to a blonder look for the warmer weather.
After reading the reviews on Unilocal stating that a blowout is not included with the color, I called to add a blow out after my color. How can I know how amazing the color looks without having it dried and styled? When I called they informed me that a blowout is starting at $ 50 to add to my color service. Come again??? I’ve been to other salons that will add the blowout for a reduced amount. $ 50 is completely ridiculous especially after dropping $ 150+ on a full head of highlights. So needless to say, i cancelled my appointment. When I tried to explain to the receptionist why I was cancelling, she spoke over me and was dismissive almost argumentative There are so many great salons in the area. I will not be returning to Charles Ifergan. Really too bad because Neysa is awesome.

Awful. Just awful. I should’ve known that when a salon has to advertise word of mouth recommendations isn’t working or them. Received a hideous bubble cut. Awful. Took a year for it to grow out before anyone could repair the damage. If you want a good cut– run from here. When I phoned to complain, I was told that i should’ve said something immediately. I was in shock, and needed to go to my car and cry. I couldn’t speak I was so upset. Awful service, these stylists (and I use this term loosely) are full of themselves. Awful cuts. I didn’t see one trendy style on anyone leaving this salon. Do yourself a favor– I’ll bet even the 10 dollar super clips would be better. I’ll pay for a good cut, but here I threw my money away, and looked awful or months. Good thing there are hats…

I’ve been coming here for years & nothing but GREAT things to say about my guys, CK & Joey. They are two of the best, if not THE best in the biz. Ck and Joey are perfectionist! Make sure you call to schedule with them.

Overall i had a good experience, the salon is gorgeous, clean and organized.
I was there for full highlights and my stylist Nicollet did an excellent job, she was patient while listening to me and offered helpful suggestions, i appreciate that she took her time and wasn’t rushing. Everyone from the person who greeted me at the door to the lady who washed my hair and the one who styled it were extremely attentive and pleasant.
Be warned that the prices are pretty hefty to say the least, as it is expected from a place like this.
Complaints:
They never mention that the after color hair styling is extra, and the prices for a blow-​dry are $ 50+
The guy at the checkout registerer was nothing like the ladies i mentioned before, he was very rude, wish i had gotten his name.

This review is solely for my hair stylist Ana. She was great!!! I can’t begin to say how amazing my hair cut was. She fixed my horrible excuse I had as a haircut. She listened to everything I wanted done and did exactly that that. She is a must see!!!

I had recently purchased a Groupon for full highlights and glaze. When i went in the colorist was very good at listening and understanding what i wanted. However, i am extremely appalled at the service that i received after the color. At such a reputed salon i would expect basic courtesy and service but i am shocked at your company policy in this regard. Once my hair was colored and glazed, a lady shampooed my hair and then i went and sat back down in my chair. I was told by a different colorist that i should use the drying station to dry my hair and that the appointment is done. I find this absolutely ridiculous! The colorist does not have the common courtesy to meet me back after my color to dry my hair (and by no means am i talking about styling my hair) and consult with me after? Is it not part of customer service to come and show me the finished product? Its like getting your hair cut and shampooed and then asked to dry your own hair and leave!
The colorist was paged by the receptionist and she tells me that she was going to come and check on me. When was she going to do that? i had already checked out. They both tell me that if i wanted my hair blow dried i need to make another appointment, but all i wanted was them to run the hair dryer through my hair and comb it out, is that too much to ask for? The colorist says that this is their company policy that colorists don’t blow dry the hair after.
If indeed this is their company policy then i am sorry to say that i will never come back to a salon that cannot even give basic service.

The salon was pristine, very clean, polished, and well-​maintained. I was impressed by the sophistication of the place.
That’s probably the only compliment I will give them. Most of the staff exuded a snooty attitude, even towards their own colleagues! Several staff members meandered in the background flipping through magazines, laughing obnoxiously, and texting on their cell phones (which I thought was very unprofessional to do in front of customers.) The staff was not very good about communicating to each other, so a lot of costumers were left unattended for quite awhile.
I got a decent groupon deal for $ 79 full highlights. Overall, nicely done. But in the end, they made me blow dry my own hair awkwardly in one corner of the salon. They also aren’t very big fans of small talk. Just a heads up.
If you’re looking for stellar, speedy service and friendly staff, this is not the place to go.

Joey was recommended to me by a friend. I went to him a few times after moving from the city to the burbs. While he’s definitely entertaining, I never left feeling great about my cut. I would tell him what I wanted, he’d say no, and do what he wanted. Which was basically just trimming my shoulder length hair — no layers, nothing. I finally got tired of it and went back to my old salon in the city. He’s a really nice/​funny guy, but just not what I need in terms of a stylist.

Lost a client by not doing anything… literally. I tried to call just to set up an appointment for an updo. Phone rang and I was put on hold for about 10 minutes listening to static-​y music. Finally it sounded like some one picked up but then hung up! So I called again, after another 10 minutes on hold with crappy elevator music and no sign of life on the other line I hung up.
It would have been nice to get my appointment here because it is so close to my house, but oh well, their lose…

The following review is only for the Oakbrook location.
I needed an upper leg wax and a Brazilian and, having gone to the Oak Street location multiple times in the past, thought I’d try out the Oakbrook location. I high expectations going into this because I always got great service and great waxes at the Oak Street one. However, my opinion has been completely changed and I will most decidedly not be returning to or recommending this location to anyone.
My appointment was at 4.15 and I walked in around 4.05−10. There was just one woman manning the til and there were several people waiting to get helped. After about 5 minutes of waiting, I was checked-​in and asked to sit down. I waited about 15 minutes without anyone coming by and asking if I needed anything or letting me know that my technican was running late.
Shawne came to get me and she was lovely, but she left me in the room for over 5 minutes before returning. She was very chatty and a great conversationalist, but after I left, I checked my wax and she had missed waxing the outside of my left leg entirely and part of the outside of my left leg! Small spots are fine, but these are fairly large! I’m going to have to fix them myself. She also didn’t pluck any of the hairs she missed with the Brazilian.
Having only gone to the other waxing technician at the Oak Street salon, I thought I would be getting a thorough wax. Turns out I went in at 4.05, was put in a room by 4.30, and out by 5pm. Subpar service and most definitely the worst wax I have ever gotten. That’s money down the drain.

I have been going to Charles Ifergan Salon for over twenty years. My haircuts have always been spot on. All stylists train under Michel and Charles AFTER receiving their licenses.
Prices are upscale but not too out of range. A good haircut can last easily two weeks more than a bad one.
The only negative I can give is the décor: They need a private changing room with lockers. The changing room is kind of ridiculous for this kind of a salon and I have never liked it. Also, that 2^nd floor is a deterrent for anyone with problems climbing
two flights of stairs. There really should be an elevator and Michel indicated to me that they are working on installing one sometime this spring. HALLELUJAH!
My entire family now comes for their haircuts and highlights. Even my husband comes, since his barber of 35 years retired. His hair has never looked better.
I would highly recommend any of the stylists and colorists. I did not care for my make up by the make up artist. Also, I don’t like being sold make up when I have been wearing Laura Mercier for years.
Also, it is good to bring in a photo of the color or cut you desire. This way there is
not guess work or expecting someone to read your mind.

I was a little nervous about coming to Charles Ifergan because of the poor reviews. I also was worried that the staff might be pretentious or snobby because I’ve heard the Oak Street salon described that way. But all fears were cast aside when I arrived — staff was super friendly at this Oakbrook Terrace location. Salon is a neat little place on the 2^nd floor of this little suburban mall building. My stylist was Michel, and he is awesome. I got one of the best haircuts ever and the price did not cause me to get a second mortgage on my house. I also got a complimentary consultation by the colorist for highlights.
I did have a funny bimboesque moment when I asked who owned the place, and the receptionist looked at me funny, grinned, and said, «Um, Charles Ifergan.» I kinda assumed he was deceased since the name and salons have been around for so long, but the founder is still working and teaching in the salons he founded.

I’m shocked by the one star reviews, really.
I have been getting my hair cut and colored here for 15 yrs.
And I get stopped regularly on street by strangers to ask where I get my hair done.
honestly.
I ve had perms, not permed, colored, not colored… shorter, longer… and everything is awesome.
Kimberly (she’s mentioned in other reviews) does a great job with me — and we always have a nice chat about the latest styling products, as well… I am really into my hair.
We also talk about other things of course. and have a great laugh together.
She keeps very good notes on what I have done w my hair over the years… cause well, I’m really into my hair. I could ask… and she knows what month I last permed…
My colorist Cindy, is awesome too, we have done hilights of various shades, and base colors over the years. She also keeps great notes… as well, I’m really into my hair.
And Cindy has good travel stories to share. and if she looks you are coming in, she is sometimes lend you a book she thinks you would enjoy.
I do agree about the makeup– it just doesnt work for me. Mario is the only place that sells makeup that stays on my face and doesnt change colors.

The only person I would give 5 stars to is Devyn and now I had to find out through my sister (not the salon) that he actually left and went to an all guy’s salon. I have been going there for at least 6 years. Everytime I would get my haircut I would get at least 5 compliments. I would go out and get compliments from a straight guy that my «layers» were nice. I got a compliment from a makeup artist at Marshall Field’s that my layers were really professional.
Now Devyn is gone and I am sad. I hate changing stylists.
The reason for the negative rating is because I made an appointment 2 weeks before my graduation. I just got my work schedule and I scheduled my hair appt accordingly. The day of the appt, I got there and they said I missed my appointment. Actually they messed it up and even though the salon was still open, they would not squeeze me in.
I had been a client for a long time and the fact they wouldn’t squeeze me in for their mistake (and believe me they have made several other scheduling mistakes before) was really upsetting.
I called the next day to let them know and they could give 2 sh*ts!
I will never return.

Went here last night for a haircut.
What brought me in: an ad in the West Suburban Living magazine that promised $ 25 a hairstyle/​cut for new customers spending over $ 55. Since their haircuts start at $ 55 i was fine with that. I chose to have a senior stylist, Neysa, who starts at $ 60. I had to reschedule twice because of work but finally made it.
Pros:
— Courteous service, front desk people were very nice.
— Hair stylist was nice and did a good job with my hair. She wasn’t too talkative, and seemed tired since my appointment was later in the day, but I was totally fine with that. I’m not too chatty with new people and so I actually appreciated the silence.
— For filling out the info sheet and giving them my email, they told me I’m supposed to get another email for $ 25 off my next visit. I’m down with that.
— I was done in less than an hour.
Cons: (these are minor)
— Layout seems set up to fit as many stylists as possible and interior seems a little dated, though I was impressed with the entrance (Long white hallway with big white columns on side)
— Stylists not styling or cutting hair stand next to their station, and they just stare at you if they’re not doing anything. I thought that was weird.
On a side note:
— Was supposed to meet the owner, who the front desk girl told me likes to meet all his new customers. But i didn’t get to meet him. Don’t know where he went. =T Not a big deal though.
Overall, I’d say it was a good experience and the discount really did it for me. It’s what drew me in and I’d say it was worth it. Getting a professional haircut that I’m really pleased with and not feeling like I need to pay an arm and a leg for is hard to find. I’d probably be back.

I’ll start off saying that this was a while ago. I thought that I should give it time to cool off and see if my feelings change. Nope, still don’t like the place. I feel the need to give others a heads up.
I’ll say it right now: If you are the person who has trouble telling a salesperson «no», or asking for exactly what’s on your mind, then this is not the salon for you. They are pretty pushy.
My mom is one of those people and she recommended this place to me. I went armed with reviews about the sales tactics. I arrived early, not too early, and waited well into my scheduled appointment. Fine. I had a «tour» of the salon, then waited some more.
I had a free makeup consultation with a very opinionated woman. She was the type who sells you things by making you feel bad about yourself. She dissed my original makeup choices and then said that I should really get an eyebrow wax with her in order to clean them up. She wouldn’t leave it alone, I must have said «no» three times in a row.
I actually liked the lipstick she tried on me, so I asked to buy it. She didn’t have any of it left in stock. Okaaay… I was afraid she might try to push more products on me in her growing irritation, so I just said I’d buy it «next time.» That pacified her, but I already knew that there probably wouldn’t be a next time.
I really recommend not getting the consultation (I think it’s free for all newcomers) because the brushes seriously looked unclean. It looked as if the makeup just sat out, uncovered, and not sanitized. I did not see any evidence of the consultant cleaning brushes before or after my session. She used water on the eyeliner cake– not sure where it came from now that I think about it. But some of you know that makeup+water+a billion eyes=nasty germs.
At some point in time I had to change and put some sort of robe on– weird, I wasn’t getting my hair dyed or anything. I would have preferred not to do that.
Finally, my haircut. I was able to have amicable conversation with my stylist. I brought pictures and she promptly ignored them. I walked out feeling made-​under. It wasn’t an awful cut, just nothing like what I asked for, and much shorter (perhaps she thought she could sell me some extensions as well.) Oh– and awesome, when my hair curled again, it was extra short and shaggy. Bleh. She also for some reason suggested that I should «totally come back and buy» all the makeup the other person put on me. Yeah, okay, because I don’t own any eyeliner and I really need bruise-​colored blush.
My mother actually had me pick up brushes for her, so I think that curbed some of the stylist’s selling urge. Now, I was completely steeled, I rejected unnecessary things left and right, but still she got one thing past. «But you really do need it» were the words she used. Whatever, I was tired and wanted to leave. By the way, I never used that stuff, it weighed my hair down so badly.
That was nice to finally get off my chest. Whew. One star because it is a well-​decorated, clean place and she did make less-​than-​awkward conversation.
AFTERTHOUGHT: Oh, I was offered a discount for my next visit at checkout, and a couple times in e-​mail. I still won’t go back.

In my attempt at locating a pleasant salon, with efficient and knowledgeable staff, I came here. I was not dissapointed.
I checked in and was provided a short questionnaire to save in my file. I was also taken around by a lovely young lady coordinator to meet with the senior stylist just for a quick handshake (which impressed me because it shows they’re more down to earth and want to interact positively with their customers) and then shown to the dressing area to change into my frock.
The salon could do with a little remodel as it’s a wee bit dated with a lot of ceiling mirrors and white tiled floors with very dark grout. Also, with the construction going around in that general area (off 22^nd) it’s a wee bit hectic to get into the shopping area, but that’s something I’m willing to put up with.
On my way out a lovely esthetician stopped to tell me about her services. Everyone’s been trained very well and are not pushy, but helpful, and not show-​offish – which is an important difference versus other places.
My stylist was wondeful, very young but very knowledgeable and surprisingly treated my hair very well. I shall be back!