Cranial Technologies

We are currently in the middle of our son’s DOC Band treatment. Our son has been doing great and is not bothered in the slightest by his band. Things are going really well!
However, I am disappointed with the cleanliness and hand hygiene at this facility. Personnel do not their hands in front of you, as they would at any other medical office. There is no sink or hand sanitizer in the patient rooms. There is also no paper on the exam table or anything denoting the the exam table or anything in the room has been cleaned. There are cabinets in the room which I thought would have cleaning supplies or paper to lay on the table, but they’re completely empty.
Even though their patient population is exclusively infants, there are no waste baskets in the patient room. Not ideal when you’re waiting and need to change a diaper.
The people are nice enough. You see a physical therapist and also someone else who is referred to as a clinician, but they don’t reveal what their credentials are, which is a little strange.
I think we’ll be happy with the outcome of treatment, but they should act like they’re really a part of healthcare with their medical device. Wash your hands in front of patients and actually show you’re cleaning the room each time.
It’s flu season October through March. Annually, 20,000 kids under the age of 5 are hospitalized due to complications of the flu and there were 147 pediatric flu deaths in the US last year. Let’s take that serious and humor parents with good hand hygiene practices. We’re trusting you with our babies.

My 9 month old son just finished with his DOC band. We are very pleased with his results. It has really improved and smoothed out his flat spot. Of course it was a long 12 weeks, but worth it to us. Also, everyone that I encountered at Cranial Technologies was very professional and upbeat. They all seem to enjoy what they do!

Cranial Technologies removed my story from their website because it was not a success story. If you are considering a DOC Band for your child, make sure you see a neurologist first. An infant’s head should only be discussed with a neurologist.