Marcus Ultra Cinema at Oakdale

I bought tickets online for the Chipmunks road chip movie for my entire family. Upon arrival they sent us to theater #8. We brought our blankets and things to our seats. We went to get all of our treats only to get back to our seats and find our things in the isle and people in our seats. (Embarrassing situation #1!) We gathered all of our things and went to the desk while it was packed in the theater.
(Embarrassing situation #2!)
They sent us to theater #16 so we brought all of our things to #16 only to find a different movie playing!
(Embarrassing situation #3!)
We go back to the desk and they call for the manager to come. My whole family stood out in the lobby with all of our blankets, large coats because it’s winter and all of our popcorn, candy and nachos for 10 minutes waiting.
(Embarrassing moments #4, #5 and #6!)
The manager finally came but brought a large security guard with him as if me and My wife and kids were doing something wrong. The guard stood there with his arms crossed and a very intimidating look on his face! My wife said she never felt so uncomfortable in all of her 36 years of life!
All the while the lobby was packed with all eyes on us. OMG it was so embarrassing!
The manager looked right at us and said it wasn’t their fault, it was fantango’s fault! Even thought I used My Marcus Cinema app to purchases the tickets! He refunded my money but he only refunded 3 tickets! Lol and when I tried to show him he only refunded 3 tickets, (Are you ready for this) He rolled his eyes at me and said that’s the machine did it! Again the whole time it was packed with all eyes on us!
(SOOOO EMBARRASSING)
He was holding up the line trying to figure out the register or something so I just told him we would figure it out later because we just wanted to get out of this unfortunate situation.
I wrote all of what happened in an email to customer service asking for some sort of follow up but two weeks went bye with no response. I left a detailed message on their voice mail and another week went bye with no response. I finally talk to a person named James today and he cut me off several times while I was explaining what had transpired in our experience. He never offered any sort of apology or showed any empathy for our unfortunate experience and told me I would have to go back to the cinema to get the rest of my money back!
What a joke!!!
You would think that after wasting my family’s time, putting us in multiple embarrassing situations, shorting us on our refund and ruining a much needed family night that they would offer us maybe a future free popcorn coupon or something!!! At least an I’m sorry that this happened to you! Nope, we got 4 re-​admission tickets and a bunch of its some one else’s faults!!!
Very very disappointed!!!

The Big Screen Bistro w/​DreamLounger™ recliner seating is awesome! The staff is so nice & give great service. They’re very busy, so we felt bad for them (computers went down), but they still treated us fantastic! The menu is a bit greasy, but it’s so refreshing to have a place we can watch a great new flick, be waited on screenside in our comfy loungers & enjoy an evening out tgthr. Also have a bar inside, but will only bring alcohol prior to the show. Got up during the movie to get my spouse & myself a refill, but due to many underage kids pushing the limits & ruining it for others, I could only return w/​a small drink for myself, much smaller than we rec’d earlier. It’s an unfortunate situation & should be resolved differently. Otherwise, they’re doing a fabulous job-can’t wait to visit again!

The only theatre I go to now and not just because the seat is big and comfy and it reclines, but because I can book tickets in advanced and choose where I want to sit. Arriving and getting the prepaid ticket from one of the many will-​call machines is fast and easy.
Popcorn here not very good-​almost never see them actually popping corn but instead pulling or dumping it out of plastic bags. Concessions (like everywhere else) grossly overpriced.
The other bad thing is that the bathrooms ARE ALWAYS IN NEED OF ATTENTION AND NEVER SEEM TO GET IT! Otherwise my review would have been 5 stars!

Thought I was going to have a nice evening at the movies, ordered a pizza and a mango lemonade. However after my first sip I noted immediately that the mint leaves were brown and quite disgusting looking. So I asked the server to please take it back, get me a completely different drink (strawberry lemonade) and to please not charge for the drink. What I got was a watered down strawberry lemonade and was told that they couldn’t take it off my bill (in spite of me not having paid for it yet… I was issued a voucher for a free movie by the server, told I could talk to the manager if I like (mind you the movie was already starting) but that this was actually a ‘better value’ for me (but actually would result in me still having to pay for refreshments). Would be wary of sub par service here

As a movie theater I give this place a 4. But just went to the bistro theater and it took an hour to get drinks and an hour and a half to get food. We arrived half hour before the show start time. Ordered food within 5 min of getting there, then it wasn’t until 30 min into the movie when we finally got our drinks. Then a half hour after that we got our food. Food was decent, but nothing to write home about. I’d give that a 3 or 4 star. Just horrible scheduling and timing for food and drinks.
Also, wait staff was good. But may have forgotten about us. Not sure if it was that or the kitchen/​bar.

Great theater especially with all the remodeling they’ve done. This place has it all (except for an arcade? I couldn’t figure out if it just moved or went away entirely).
Popcorn is decent but not made fresh in front of you which irks me. They fill the popcorn cases from huge plastic bags. I used to work at a movie theater and we only kept popcorn in those bags if it was old so it weirds me out. (Definitely better than AMC popcorn though).
Drinks are self serve so it’s great for refills!
I haven’t personally had food from their café because I feel that they are overpriced and there’s not much I would want to get anyway besides popcorn. What I have heard from friends though is not good. I have a friend who got sick from the Swiss burger and the other said the artichoke dip was not good.
Overall the lobby feels very cramped when it’s full but the auditoriums are spacious yet cozy.

This is how movie theaters should be okay, paid 10.00 bucks for two adults to sit in the best recliners most comfortable seats to watch the new Star Wars movie. You also can purchase a wide variety of food and adult drinks for your pleasure. The only thing I can add is that you must purchase your tickets in advance or else you will be sitting right upfront as the seats sell out very quickly. Great movie going experience!

Man are those dream loungers comfortable! This is pretty much the only theater we visit now. Great snacks and super comfortable seating!

This is the best theater there is, folks. I simply won’t go anywhere else and will drive the extra distance to get here despite other theaters being within closer proximity to me. I have become so spoiled at this theater that I won’t even go out to a movie on vacation in another state if they don’t have a reclining chair theater. (I’m looking at you, Alabama; Get your shit together!)
Pros:
–Giant power recliner chairs (and little personal swinging tables if you’re in the theater with dining service «big screen bistro»)
–Alcohol! You can grab a beer at the bar and bring it into the theater with you (genius)
–Powerful and clear surround sound
–No extra ticket cost (sometimes ticket prices are a little higher at other theaters based on their amenities they provide, etc)
–Special Film Series (Retro, Classic, Different Themes, etc… we say Psycho last week!)
–Great $ 5 summer tuesday deal! (Makes it nice and affordable to catch the summer blockbusters!)
–Nice concession selection (ice cream cones, ftw!)
–Food! (You can eat at the theater and IN the theater if you want! Just make sure you bought a ticket to a movie that is in one of the «bistro» theaters)
I can’t even think of a «con», really. Besides the concessions being overpriced but you’re going to get that at ANY theater. Not uncommon.
Anyway, I couldn’t be more thankful to have this theater around; Due to back and hip issues I get extremely uncomfortable in other theater chairs and it used to keep me from going to movie theaters completely. I wholly appreciate the option to recline and take some of the pressure off of my joints!
Thanks, Oakdale Marcus! I’ll see you tonight at the pre-​screening of The Martian!
P.S: Sign up for their «Magical Movie Rewards» card. You have to do it AT the theater (not online) but do yourself a favor and take the extra 2 minutes while you’re buying your popcorn. You won’t regret it! Especially with how much you will be frequenting this theater once you pop your Oakdale Marcus cherry. It takes the fee off your ticket price when you buy your tickets online, free small popcorn on $ 5 tuesdays, special offers, receive $ 5 dollars in rewards for every 100 points, etc…

Come here for the seats — they are amazing. Picture electric recliners with a small table that swings over your lap. It was easily the most relaxing experience I’ve ever had in a movie.
We’ve visited several other theaters that serve full meals and drinks. The service here was great, the prices fair and the food quality better than I expected. Stick with food that you are comfortable eating in the dark.
Don’t come here if you get upset about small noises during the movie. Most of the service is done before the show really starts, but people are going to be eating near you. If the idea of that bugs you, then consider a different theater. If not, it was really a fun experience.

I haven’t enjoyed going to a movie like this in a long time.
I dropped $ 10 for two tickets and two popcorns. I lounged in fat ass, overstuffed reclining seats. I heard everything in really clear surround sound with ample bass. It was a really great time.
Finally, I destroyed my wife in air hockey after the movie. Thanks Marcus!

Loving their summer $ 5 Tuesdays deal! It’s amazing to see them still catering to their customers with a movie and popcorn for a great price.
The popcorn was perfect, not too salty, not too much butter and the (free) small was the perfect size for one person. There was a variety of beverage choices at normal movie theater prices, like 4.25 for my bottle of tea.
They even have dining at this theater if you want to make a night out of it, including made to order pizza.
You can take your time to get to your seat as you can purchase your ticket online and select your seats from home, or when you arrive to the theater to purchase your tickets you select your seats then. Either way, you have your own assigned seats, so no need to hurry to the theater room to just sit there and wait forever until the movie starts.
The seats are oversize plush reclining chairs. It’s like watching a movie at home without fighting over the arm rest.
My only complaint is that this is a great adult movie theater with alcohol available and mechanical chairs. I, however, went here to see a Disney/​Pixar movie, and knew the movie would be filled with kids. What I did not expect was that the kids sitting next to me would be so restless in their over-​sized chair, constantly moving around, laying all the way over into my chair despite the two arm rests, and pushing the button to lay their chair down and to raise their chair up again throughout the entire movie. So, probably something to keep in mind if you’re an adult coming to this theater to enjoy some Disney movies.

Getting better than most movie theaters in the area. They have really invested time and money to make this one of the best in the area. With the new power reclining seats, the restaurant options, the alcoholic beverage options, $ 5 Tuesday’s and special promotions for the free membership members, this theatre is the only place I will go now.
Only downfall is its hard to be spontaneous here. With the new power recliners taking up twice as much space, there’s half the seating available. Tickets are sold out early or limited tickets available if you are trying to be spontaneous. They do offer online ordering with no fees if you are a free movie member so you can get tickets in advance without driving there, but difficult to go on a whim.

Thumbs up!
I’m in town for just a few days and and priority number 1 was to spend time with my favorite short person. My 8-​year-​old niece and I saw Cinderella in the Bistro theater. I’m usually happy just going to the theater closest to my house but after reading the reviews I just had to see this theater for myself. It’s awesome! Food, booze, and those chairs! My niece said it best: «Oooo look at these seats! We can have snuggle time!» Normally I don’t like germy kids but her germs are awesome so we had snuggle time in the HUGE reclining leather chairs.
Last time I went to the theater I remember thinking «why am I here when I could be home curled up on furniture that’s actually comfortable», but this theater is a game changer. I can’t wait to go back!
If you read the reviews by Jenny A and John O and then add «great snugglin’ seats» to what they’ve already written, you’ll know all you need to know.
Plus this… Get there early and push the little call button on your seat for food delivery. We didn’t actually do this because we were already shoving popcorn in our faces two seconds after walking through the doors, but the people in front of us ordered and then looked like they were trying in the middle of the movie to order more, but there’s no ordering after the start of the movie so they had to get up off their lazy asses like the old days to go get refills.
«I’ll see you at the movies.»

About God damn time.
Like why did it take this long?
Booze in the theater.
Can’t believe I had to wait this long in to my life for movie theaters to start doing the obvious — let adults have adult beverages. What in the hell was the hold-​up? Was the concern about unruly customers? Were they worried about people getting up and down to go to the bathroom too often? The worries were not justified — It was so long overdue.
My one less than five is only minimally Marcus’ fault. I’ve just had unbelievably bad luck two out of the three times that I have seen a movie here. The first time here I saw St. Vincent (great movie — first time I have cried at a movie since Turner & Hooch) and would have gone five stars for this place all the way. So nice to have a recliner seat with a brew dog.
Then the trouble started. Second time back I saw Horrible Bosses 2. Had a teenage kid who would not stop fidgeting with his stupid legs sitting next to me. The reclining seats are all attached, so he was shaking everyone around him or at least on both sides of him. Funny side note — after the movie in the lobby, saw that he was with his mother who was a former co-​worker of mine. Did my best to let it slide.
Third time back today. Wanted to see American Sniper, but Selma fit better with my schedule. Seat was so comfy that I fell asleep for a good chunk of the movie. Great movie of what I saw of it, though. One major thing that pissed me off was I had an old couple to my left who would not STFU throughout the entire movie. I did not ask to sit next to Siskel & Ebert, you asshats! Really, you didn’t know MLK smoked a cigarette once in awhile? I don’t give a shit about your random observations and endless commentary. Get back to the trailer park, you two. Seriously, they were old enough to know better.
Long story short. Minus one star for Marcus not having the seats detached from one another in case you get a squirmy shit next to you. Five stars if not for that. Can’t blame them for the geezers with no manners sitting next to me today.

This place is kick ass! I hadn’t been to this theater since prior to the remodel, so I was excited to check it out after.
The first time we went was a random Saturday afternoon and I didn’t know what to expect. I see everyone else reclining their seats and I pushing and pushing and pushing and I finally said, «this one is broken!» Then, on accident I hit something in the arm rest and it was like magic — Ahhhh! I’m reclined.
So many good things about this theater —
–Free and spacious parking lot
–Fountain drinks you get yourself (could be a plus or a minus depending upon if both drink stations are working. They were not working on a recent Friday night.
–Pre-​selected seating
–Beer
–Marcus Rewards Card and App — I can buy my ticket while laying on my couch.
–Space between your neighbor
–Comfortable seats
My only minor complaint is they could use more bartenders doing walk up service only. There were 3 bartenders working on a Friday night and that wasn’t working for them.
Although this is further from my house than another movie theater, I think of it this way — the time it takes me to find a damn spot at the mall + walking all over to actually get into the theater takes a lot more time than just driving to Marcus Oakdale.
Overall, a winner.

I have not been to a movie theater in years. I can’t sit quietly through a movie at home. I have a really patient boyfriend. However, I know I annoy the crap out of him from asking what is going on every 10 minutes. I can’t help it though, I’m always distracted, but it doesn’t mean I don’t want to know what’s going on. Yes, I’m one of those.
I decided I needed to make a change and challenge myself to pay attention to one thing for a couple of hours. We tried to see a movie here a couple of weeks ago on a Saturday. I was purchasing tickets at a kiosk, which I have never seen before at a theater, and I sort of took too long and there were no more seats left just like that. When I realized what happened I wanted to punch the machine… even though it was my fault. Don’t care.
We went home that day.
On my second attempt I did some research beforehand. I signed up for their rewards program, downloaded the app, and purchased tickets on the app several hours in advance. We also went on a Tuesday, $ 5 tickets!!! We were finally going to see a movie in a theater, I did it.
I have a gripe about the app. I didn’t like that it only gave us one option for seats, but when we got there only half of the theater was filled. I don’t know why we couldn’t select the seats we wanted. We had to kick a little old lady out of our seats when we got there. She moved one seat over to get kicked out again since she stole someone else’s seat. Then we look around after the movie starts and there are seats everywhere. Wth. We also needed to wait in the ticket line when we got there. They should have a scanner for the guy that directs people to which side of the theater if you purchase ahead.
I felt like I just got out of jail and was entering a new world at this theater, I guess it’s just been that long since I’ve been to one. I kept pointing like oohhh they have a bar, oohhh they have a whole pizza counter, oohhh they have a kitchen, oohhh they have free refills on beverages, oohhh look at all the food options, oohhh checkout the recliners!!! I’ve definitely been missing out.
Prices, aside from $ 5 tickets, were fairly high, as expected at a theater. We got a kiddie combo with a small serving of popcorn, fruit snacks, a tiny icee, and an order of pretzel bites with cheese. It came out to about $ 14. I refilled on my icee just to feel like I was getting my money’s worth. The recliners were super comfy, felt like home, I was so relaxed.
Service was fine, it’s a bunch of young kids who don’t really care to be there, but that’s expected. I’ll be back for sure, but I’d do a Tuesday again to get the $ 5 deal. $ 24 for two people isn’t bad, but I can see us spending a lot more at full price tickets and if we decided to actually dine there. I also need to find out how good this rewards program is.

Who wouldn’t like recliner chairs at a movie theater? It was love at first sight for me when I saw these comfy recliners. I knew, from that moment on, I would be completely faithful and never cheat. I was recliner whipped!
They have one larger theater where they serve food at your comfy recliner. I had a BOGO coupon so we tried the food one night. It was exactly what I expected. A step down from Bar food. I would probably not eat there again and the biggest reason being, they do not come and clear the food trays so you have to smell everyone’s leftover food the entire duration of the movie. It also is a little distracting with all the servers running up and down the stairs ordering and delivering food. They do stop taking orders right before the show starts so the delivery does not go on forever but the whole experience seemed a little distracting. I prefer the regular theaters with no food service.
I suggest ordering your tickets online and reserving your seat. The employees selling tickets are not friendly at all. Several times, they were more worried about chatting with their friends than assisting customers. Just bypass the whole annoyance and go to the Kiosk and get your tickets.
They recently opened up a bar which is beautiful and a nice place to relax before or after the movie. They whole scene makes for a nice date night out all under one roof which is perfect for Minnesota Winters!
P. S. Tuesday nights is Cheap Night! $ 5 tickets all day and free popcorn!

Nothing feels better than sitting down for a movie and having enough room for your ass to expand in the seat.
Marcus Ultra Cinema puts every other theater to shame for about 500 reasons, but I’m going to highlight the top 6.
1.) There’s a bar inside the theater. I’m not even shitting you. There. Is. A. Bar. AND you can bring your drink into the movie. No more sneaking Hard lemonades and beers in my purse.
2.) The seats are recliners. Big, comfy, electric recliners. There was enough space for me to grow an extra ass-​cheek or two. The comfort level is crazy. Now when I get dragged to some movie that makes me want to crawl out of my skin from boredom, I can curl up and sleep through it without needing a neck brace when I sit up.
3.) You get to pick the seats you sit in. No more walking in and having to sit in the very front row that’s so close to the screen your eyes keep crossing. If you order online or get there early enough, you select which ass expanding seat you want.
4.) There’s food here. Not just popcorn and gas station nachos. There’s, like, other food. Okay, so I have never ordered it and I can’t speak for the quality. but I swear to you there really is food. You can order a pizza and spill that greasy shit all over yourself WHILE you’re watching the movie.
5.) The prices really aren’t that bad. If you consider the upgrades, the things they offer that no one else does and the fact that installing those comfy recliners that take up more area than regular theater seats, they probably lose a few ticket heads just so your asshole can pucker on cushy leather instead of that scratchy felt shit. That all pretty much negates any price differences between here and there.
6.) Free refills. Not sure if you knew that. And I can comfortably sit with a small popcorn and a small drink and not have half of a container left over after the movie. The sizes are appropriate as long as you’re expecting a small to be small.
We indulge in $ 5 Tuesday’s and look forward to coming here often.

This is by far the best movie theater I’ve frequented. Since my first experience about four years ago they’ve made significant renovations and improvements.
First, there are plenty of theaters so many movies can be screened at a time. It’s super convenient to purchase tickets online ahead of time and I love being able to select my seat in the theater. No need to worry about getting there 20 minutes before the previews in order to ensure seats in the center middle!
On Tuesdays tickets are only $ 5, so it’s possible to take advantage of some great deals.
Second, the seats recline and are perfect for cuddling if you so desire. I’m not going to lie, I’ve even accidentally fallen asleep in these dreamy cushioned recliners. The Ultra Screen is a luxury I treat myself to every now and then. It feels as if you’re in the movie the picture is so large and clear. The sound effects are also incredible and it truly is an experience.
The food is definitely overpriced but that goes for all movie theaters and shouldn’t catch anyone by surprise. There is a large variety of concessions offered from pizza to popcorn to nachos to candy. The popcorn will satisfy anyone’s buttery salt cravings. My favorite thing to do is share a popcorn and some Bunch A Crunch with my date. Salty and sweet!!!
New to this location is the Big Screen Bistro. I have yet to dine there or grab a quick cocktail but look forward to trying it out sometime. There’s a full bar and the whole bistro is very polished and elegant looking. The food offered ranges from appetizers to salads and sandwiches. It’s almost like they’re trying to create an entire date night for customers and really takes going to the theater to a whole new level. I’m looking forward to trying this out.
I’ve never had a bad experience at this theater, only a few bad movie choices, so I don’t see why I’d ever go elsewhere. I feel spoiled that I get to enjoy such comfortable seats and such a friendly staff at a theater so conveniently located to my home!