Neely Iley C MD

Unlike the other posted review I’ve had actual experiences with Dr. Neely and found her to be one of the best ophthalmologists I’ve ever had the pleasure of dealing with. As I have a macular hole causing vision problems in one of my eyes, I’ve been to a number of ophthalmologists, most of whom seem to «hee and haw» around, seemingly unable to quickly diagnose the situation, but not with Dr. Neely. On my very first visit with her and without me saying a word, she quickly and accurately came up with a diagnosis of the problem as well as what could and what could not be done about it which is unfortunately for me, not much other than eye glasses. She’s well mannered, caring, competent and completely professional in every respect. Indeed when I left her office I left with an eyeglass prescription change and can now see better than with any of the number of other eye glass prescriptions I’ve been given by others.
Better yet, her waiting room is sparklingly clean with all of the reading magazines in good order and unlike many other medical waiting rooms, the reading literature was up to date and current thus averting one of my pet peeves which is to find magazines months if not years out of date.
Her staff was pleasant, polite, helpful, accommodating and instead of a long wait, was lead right into her offices at my scheduled appointment time.

When trying to schedule a new patient examination with Dr. Neely, I was not treated well by person identifying them self as the office manager. She abruptly put me on hold twice, for over six minutes where all one hears is constant beeping. When I told the office manager my overall experience was not pleasant, she spoke over me saying «we’re very busy».
I will choose another doctor.