Roberts Optical Center

I walked in to the exam room, it was tiny kinda messy room and there was no ceiling light. The Dr. said it hasn’t been repaired. I was made to take out my own contacts in that dark dingy environment and near a dirty mirror. In 6 years of getting examined for contacts I’ve never had to take them myself nor have been in such an unsafe and unclean environment.
They didn’t have many contact samples (which is unusual) so he gave me one to try and had to order samples and I had to come back the next day which I did.
I walked in again no light — you would think there would be a light in the florescent fixture for safety reasons. It’s a good thing I didn’t trip or I would have sued. The doctor was very confusing, he talked a lot and gave me excuses for this and that and gave me another pair of contacts which I had to put in my eye in the dark.
I left and with one new contact and now i have blurry vision in one eye. To top it off I had to pay $ 95 when my insurance should have paid for it. The Dr. took the money, not the girl up front. Now I have to go back but I think not. At this rate it will take weeks. This place should never be in business. I think I will file a formal complaint with the Florida department of Health.
I phoned my insurance provider and took the proper measures and also phoned my bank for a refund of my money. DO NOT GO TO THIS RIP OFF PLACE!
STAY AWAY.
If they had a minus star here I would give them a — five.

Roberts Optical is a throwback to a time when Mom & Pop business took the time to get to know the customers. They all seem to like working there and it transfers to the customers. Don’t let their small size fool you, if you want it they probably have it. They are truly a breath of fresh air.

Not very impressed with this place. For having one eye examination room and 4 people who work there you think they would be more organized. I went here because it was closer to my house and work than the place I went to for years. I should have drove the distance. I like the glasses I got but it took so long to get my contacts. I had to call to see if they came in yet and they only had half the order. Two days later they had the rest of it.
They seem disorganized. Each time I went in they didn’t know where my box was, {insert eye roll} you think they would have a way to organize their charts and boxes for easy access.
I feel like I got ripped off for the number of pairs of contacts I was given. I usually get a whole years worth plus a sample with some solution bottles/​cases. I got 9 pairs of contacts and no solution or cases. I should have stuck with my original doctor. I would go out of my way for ease and organization. (Also my other doc always had my contacts shipped to my house so I wouldn’t have to worry about pick up.) Not here. They prefer you come in a couple times and try getting an appt that is convenient for you when the doctor is in.
I wouldn’t recommend them to a friend.

I’ve been going to Robert’s Optical for two years now and have had great experiences both times. I have been wearing corrective lenses since my late teens and my visits to Robert’s Optical were the first time I felt like I was being seen by an actual doctor vs. examined by mechanical equipment, if that makes any sense. His exam was more hands-​on so to speak, and I actually had been wearing lenses that were over correcting my vision. After seeing the doctor at Robert’s Optical, I have experienced fewer headaches and vision related problems. Their staff was also very friendly, knowledgeable, and helpful assisting me with my frame selections and maximizing my benefit allowance.

I had a wonderful experience at Robert’s Optical Center today! The folks were very knowledgeable about my company’s vision plan and about their services and products. I highly recommend them for all your optical needs.

I had a pretty good experience with this place recently. I heard about them through a coworker, because they accept my employer’s $ 400 per year allowance for eyes without making you pay anything up front. Even if you don’t have a deal where you don’t have to pay anything, I would still recommend Roberts Optical for eye exams, glasses and contacts. I have been wearing contacts for almost 20 years, so I’ve gotten a lot of eye exams. The doctor was very nice and did a thorough and excellent eye exam. They gave me a trial pair of contact lenses, and the next week I gave the approval to order a couple of boxes. They called me a few days later when they were ready and put all the charges through my insurance no problem. It was very easy and the staff was professional and nice. I will definitely go back here for future eye exams and if I need any glasses or contact lenses.